French Florist

I have been a customer for over 20 years and I have never been dissatisfied with the beauty, freshness and quality of the flower arrangements I have ordered from this shop. Whether its a gorgeous arrangement for a holiday or even for business associate, The French Florist's unique and colorful arrangements are eye- popping and innovative and their service has never let me down. They always offer great prices and special deals, beyond competitive! I wonder how they do that? The wide selection of creative designs and gift baskets are more exquisite than Ive seen from other local florists. Ive also been fortunate to receive flowers and plants from my favorite little floral shop and Im always (happily) surprised at how long the flowers last! To a flower lover, that kind of freshness and lasting quality is important. Over 20 years, its still MY FAVORITE LA FLORIST! Value, consistency, satisfaction and beauty... it's good to know some things never change.

Pros: Beautiful, unique designs at great prices

Posted 06/15/09

When the French Florist makes a delivery to your door, you will know just how Special you are to someone who thought about you and then called this shop to place their order. The French Florist makes a remarkbale, graceful and scented to your style arrangement that you cannot take your eyes away from the vivid colors. From the lined vases, to the soft petals and long lasting flowers and greenery You will be in awe of the detail and intricate vase, pottery, or plant that arrives fresh to your doorstep. Sincerely, Barbara Briley Beard

Pros: The uniqueness of the floral designs are Beautiful!

Posted 06/04/09

Wrong thing was delivered, and delivered late.

They stepped up to the plate and redelivered the correct flowers the next day.

Really Nice Staff.

Pros: N/A

Posted 08/26/08

I have had 2 arrangements delivered from this place and both were in poor condition. The flowers were dying, beat-up, and the arrangements themselves were nothing spectacular. I finally had to tell the sender that this florist was not somewhere he should spend his money. I didn't say anything before because I wanted to be polite, it is always nice to get floors. Well, he emailed French Florist to let them know he wasn't satisfied and he never received a response. The owner signs the card "101% satisfaction on every order". Ha! You cannot even get a response back after trying to contact them.

Cons: half dead, beat up flowers, no apology or replacement from florist

Posted 07/31/08

I can't think of another florist who has consistently exceeded my expectations like the French Florist! They have done a great job on every arrangement that I have received, and on the ones I have specified exactly what I wanted. They carried out my wishes with an extra flair that only a great floral designer could achieve!

The French Florist is by far the best at working with me to determine my needs and then fulfilling my requests to the highest standard of quality!!! I will definitely call them again!

Pros: Great Location on Melrose in West Hollywood!!!

Cons: Only con... I can't afford to buy flowers every single day!

Posted 12/15/07

I used them only twice - I am mostly impressed by how these people are putting 100% commitment to make the client happy - They were really nice on the phone - They even called me back to make sure all was good - I heard the flowers were beautiful - So, I'll use them surely again - As soon as I'll find a new special person to send them to :-)

Posted 09/02/07

Best Flowers and Service in Los Angeles. High Class all the way! I used the French Florist for my wedding and WOW!! the flowers were amazing. They showed up with a crew of people early and designed my flower arrangements right there on the sight. they were true artists.
Thank you so much

Pros: Thumbs up! Professional, on time, reliable

Posted 08/01/07

I was a first time customer, and i'm definitly going back. i ordered flowers for delivery for my mother's birthday, and they were some of the freshest, most beautiful flowers i've ever seen! i was looking for something origional, and the girl who answered the phone was very helpful. she took the time to talk to me about what i want and make suggestions based on my price range and my mom's taste. they arrived on time, and everyone in my mother's office got to see them and tell her how beautiful they were. i will definitly use these guys again and again.

Posted 07/30/07

Husand ordered flowers to arrive on Friday before noon. They didn't come; I got a call from work about flowers arriving, but to someone named "Ursula." Husband called to tell them to redeliver on Monday.
They called and WOKE US UP ON SATURDAY MORNING: "When did you want those delivered?" We were annoyed. "MONDAY." we said.
Then they didn't arrive on Monday at all. They showed up on Tuesday at 11:30 when the tag still read "Deliver by 11:00AM." And they were STILL addressed to someone named Ursula!! and the card had no proper punctuation -- no apostrophe on "Im", etc.
The flowers themselves were your basic FTD stuff, mixed color bouquet with fern. SNORE.
We are SO not using them again.

Pros: They kept trying to deliver even though late

Cons: They could not take instructions!!!

Posted 04/30/07

I did have an incident where the flowers I ordered from them on Valentines didn't look that great, however the person who answered the phone did warn me that the roses were not "looking good this year because of the heavy rain." They suggested the tulips, I ordered one of each and realized they were right. I called French Florist back and they took the roses back no problem. They even gave me some more tulips to "make things right." I had a pleasant experiance and will be using them again.

Posted 04/16/06

My boyfriend ordered an arrangement of roses in a vase for $80 and the florist delivered a $40 arrangement of carnations instead! I've heard of flower substitutions but a florist should know the difference between a $80 arrangement vs. a $40 arrangement.

Posted 02/16/06

Half-dead, black-around-the-edges, torn roses were sent to me in an ugly silver vase with a heart cut-out. Arrangement itself was very untasteful/awkward as the flowers were odd in height and was mixed with limp/too-long of thin leaves that hung over.

I had never received anything like this so I was upset/embarrassed with comments made by co-workers. I decided to take it back to the store and this one man that worked there was not very smart and kept asking what flowers he can replace them with when I had already stated that I just want a refund. So, this other girl helped me instead with the refund. They didn't apologize and just made the excuse of, "it must have just gotten knocked around in the truck."

Also, when I had let my boyfriend know, he described a completely different arrangement in a different vase that he had ordered.

Posted 02/14/06