The Country Hearth Shop

★★★☆☆
10 - 5 PM Monday - Saturday
  • 1157 E. Clark Ave., Suite F

    Orcutt, CA 93455

    Map & Directions
  • 805-938-9083

About The Country Hearth Shop

Categories
  • Electricians
  • Heating & Air Conditioning
  • Lawn & Garden Services
  • Fireplaces
  • Interior Decoration & Design
Details
  • Barbecue Supplies

Business Services

Business Services
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3.0 2
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I find the previous entry quite shocking, I have known and worked with Country Hearth since they went into business and have received great service that continues to exceeds expectations. I feel very confident if the person writing the review would call the Country Hearth and speak to the owner they would receive an acceptable response.

5
★★★★★

I find the previous entry quite shocking, I have known and worked with Country Hearth since they went into business and have received great service that continues to exceeds expectations. I feel very confident if the person writing the review would call the Country Hearth and speak to the owner they would receive an acceptable response.

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NO service here! Customer service consists of blaming the customer, yelling and swearing, and refusing to complete repairs without another service fee. Unable to identify a blown motor covered under warranty, their standard response is to blame the customer for not cleaning the pellet stove adequately and using the wrong pellets. Both issues are untrue and irrelevant to the problem. If you don't mind waiting days for them to show up, like getting sworn at on the phone, and never getting your stove repaired - give them a call!

1
★☆☆☆☆

NO service here! Customer service consists of blaming the customer, yelling and swearing, and refusing to complete repairs without another service fee. Unable to identify a blown motor covered under warranty, their standard response is to blame the customer for not cleaning the pellet stove adequately and using the wrong pellets. Both issues are untrue and irrelevant to the problem. If you don't mind waiting days for them to show up, like getting sworn at on the phone, and never getting your stove repaired - give them a call!

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Message from The Country Hearth Shop

Providing environmentally friendly pellet stoves and fireplaces, plus country home furnishings and gifts, on the Central Coast of California since 1986.

More about The Country Hearth Shop

Pellet Stoves and Fireplaces - Sales and Installation, Home Furnishings, Gifts, Art

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