Nail Fashion & Spa

★★★★☆

About Nail Fashion & Spa

Details
Hours
9:30-7:30 Mon-sat 10:00--5:00 Sun

Personal Services

Personal Services
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I enjoyed my visit to Nail Fashion & Spa. The Ladies were so welcoming and nice. The store got brand new spa chairs and a remodel. I really enjoy the paintings and the candles as i sit there getting my pedicure done because it put me in

3
★★★★★

I enjoyed my visit to Nail Fashion & Spa. The Ladies were so welcoming and nice. The store got brand new spa chairs and a remodel. I really enjoy the paintings and the candles as i sit there getting my pedicure done because it put me in

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I have been going to this place off and on for a year. Today, when I got home I realized I had been overcharged $5. Perhaps an oversight, but this is the SECOND TIME in a few months this has happened. The lady made sure not to give me a receipt this time, so the whole action was highly suspicious.

When I called the manager she acknowledged there was an error and told me I could come pick up my $5. When I asked her to just credit it back to my card she said she didn't know how. I don't know why she thought it was ok to inconvenience me and make me drive all the way back and when I brought that up she said "It my lady fault, she make mistake... not my fault." I have already reached out to the BBB and plan on contacting the Culver City Chamber of Commerce. They should have their business license revoked.

0
★☆☆☆☆

I have been going to this place off and on for a year. Today, when I got home I realized I had been overcharged $5. Perhaps an oversight, but this is the SECOND TIME in a few months this has happened. The lady made sure not to give me a receipt this time, so the whole action was highly suspicious.

When I called the manager she acknowledged there was an error and told me I could come pick up my $5. When I asked her to just credit it back to my card she said she didn't know how. I don't know why she thought it was ok to inconvenience me and make me drive all the way back and when I brought that up she said "It my lady fault, she make mistake... not my fault." I have already reached out to the BBB and plan on contacting the Culver City Chamber of Commerce. They should have their business license revoked.

Cons: Frequently overcharge your cc by "mistake"

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I had a "spa pedicure" here today and it felt so nice. They do everything that's normally done in a pedicure, but they do it well. I've been to so many places that fake a lot of the steps: like the foot scrub and massage. Pretty good value too...$17. Overall I would recommend it!

2
★★★★☆

I had a "spa pedicure" here today and it felt so nice. They do everything that's normally done in a pedicure, but they do it well. I've been to so many places that fake a lot of the steps: like the foot scrub and massage. Pretty good value too...$17. Overall I would recommend it!

Pros: good value, nice staff, good pedicure

Cons: a little loud

 

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