M & G Auto Repair

★☆☆☆☆

About M & G Auto Repair

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Automotive
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This place used to provide good service. But I recently took my car there to get the suspension repaired. When I picked it up and drove out, my wheel came off. MY WHEEL CAME OFF! The mechanic forgot to tighten the lug nuts. I could have been killed. The owner Greg fixed it. I decided it was an honest but dangerous mistake and kept going there for business. Greg said he was Christian and I trusted him.

I later took my car there to fix an oil leak. When I picked it up I noticed a backfire. Greg wasn't there and one of the mechanics told me it was normal and showed that the car had a lot of power. I went home and looked further and found a vacuum hose disconnected. I connected it and solved the backfire.

When I take my car there they usually have me leave it there in the morning and pick it up in the afternoon. I went again to get a smog check on my truck. They told me it failed and they would have to diagnose the problem for $100, then charge more for the fix. I did not leave my car there this time since it was just a smog check. While I waited I saw other customers come and drop off their cars. Then I noticed that the mechanics would use customers's cars to run their errands, go to lunch, etc. I couldn't believe they would be so unprofessional. During a conversation with Greg he told me he once got in an accident in one of the customer's cars while driving in El Monte. Wow! When I took my car home I had friends look at my truck and found out that the reason it failed the smog check was because it was cold and running rich. The solution is to drive the car for a while so the car warms up and the carburetor starts to mix the fuel and air properly. But Greg was willing to charge me $100 for the diagnosis and who knows how much he would have charged me for the "fix".

Needless to say I no longet take my vehicles there. I would suggest if you take yours there to at least not leave it there without you knowing what they do with it.

1
★☆☆☆☆

This place used to provide good service. But I recently took my car there to get the suspension repaired. When I picked it up and drove out, my wheel came off. MY WHEEL CAME OFF! The mechanic forgot to tighten the lug nuts. I could have been killed. The owner Greg fixed it. I decided it was an honest but dangerous mistake and kept going there for business. Greg said he was Christian and I trusted him.

I later took my car there to fix an oil leak. When I picked it up I noticed a backfire. Greg wasn't there and one of the mechanics told me it was normal and showed that the car had a lot of power. I went home and looked further and found a vacuum hose disconnected. I connected it and solved the backfire.

When I take my car there they usually have me leave it there in the morning and pick it up in the afternoon. I went again to get a smog check on my truck. They told me it failed and they would have to diagnose the problem for $100, then charge more for the fix. I did not leave my car there this time since it was just a smog check. While I waited I saw other customers come and drop off their cars. Then I noticed that the mechanics would use customers's cars to run their errands, go to lunch, etc. I couldn't believe they would be so unprofessional. During a conversation with Greg he told me he once got in an accident in one of the customer's cars while driving in El Monte. Wow! When I took my car home I had friends look at my truck and found out that the reason it failed the smog check was because it was cold and running rich. The solution is to drive the car for a while so the car warms up and the carburetor starts to mix the fuel and air properly. But Greg was willing to charge me $100 for the diagnosis and who knows how much he would have charged me for the "fix".

Needless to say I no longet take my vehicles there. I would suggest if you take yours there to at least not leave it there without you knowing what they do with it.

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See my review about Mission Test Only Center, the sister company. I can not believe this place is still in business with all the cheating/overcharging going on at this place. The owners are not honorable. They refused to re-test my smog check when their policy states we will perform 1 free re-test within 30 days of the initial test. They basically laughed at me and said that I will have to pay again for a whole new test. I called Visa to dispute and they said they needed the shop to double charge me in order to remove one of the charges, otherwise they will claim they performed a service. Who wants to give them any more business after that? I can not believe such a dishonest shop still exists in this day and age. Liars and Cheaters.

0
★☆☆☆☆

See my review about Mission Test Only Center, the sister company. I can not believe this place is still in business with all the cheating/overcharging going on at this place. The owners are not honorable. They refused to re-test my smog check when their policy states we will perform 1 free re-test within 30 days of the initial test. They basically laughed at me and said that I will have to pay again for a whole new test. I called Visa to dispute and they said they needed the shop to double charge me in order to remove one of the charges, otherwise they will claim they performed a service. Who wants to give them any more business after that? I can not believe such a dishonest shop still exists in this day and age. Liars and Cheaters.

Cons: Liars. Very Dishonest. Stay Away

 

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