Westside Ambulance Assn

★★★☆☆

About Westside Ambulance Assn

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I've worked with and for a short time, for Westside Ambulance in Orland, CA. In my experiences with the company, the paramedic manager was always unpleasant to both his patients and the other agencies he interacted with on emergencies. There seems to be distain oozing from the staff every time they arrive at an emergency and they often try to weasel out of their responsibilities. Today I had to request them to transport a patient who had crashed his motorcycle at 90+ MPH when the front breaks of his bike loked-up throwing him over the handle bars. When the medics from Westside Ambulance arrived they were in a bad mood. They harrassed my partner and me for strapping the patient to a back board even though the patient was complaining of back pain after doing an indo at 90 MPH. Then they agitated the patient by telling him they were going to cut his clothes off (in a very curt tone). Then, after helping then load the pt and strap him to their gurney the ridiculed my partner because she had never used thier brand of equipment insinuating that she was stupid for not knowing how to operate it.

The company lacks professionalism and has for the 6+ years I've been working with/around them and I don't expect any change in the near future. They are constantly looking to hire anyone with a paramedic license due to the high turn-over rate. Many leave because of the hostile work environment and poor moral within the company. Pray you never need them. If you do and you feel they mistreated you in any way, make a formal complaint at the hospital ER that you are taken to and it will be followed up with at the state level.

1
★★★☆☆

I've worked with and for a short time, for Westside Ambulance in Orland, CA. In my experiences with the company, the paramedic manager was always unpleasant to both his patients and the other agencies he interacted with on emergencies. There seems to be distain oozing from the staff every time they arrive at an emergency and they often try to weasel out of their responsibilities. Today I had to request them to transport a patient who had crashed his motorcycle at 90+ MPH when the front breaks of his bike loked-up throwing him over the handle bars. When the medics from Westside Ambulance arrived they were in a bad mood. They harrassed my partner and me for strapping the patient to a back board even though the patient was complaining of back pain after doing an indo at 90 MPH. Then they agitated the patient by telling him they were going to cut his clothes off (in a very curt tone). Then, after helping then load the pt and strap him to their gurney the ridiculed my partner because she had never used thier brand of equipment insinuating that she was stupid for not knowing how to operate it.

The company lacks professionalism and has for the 6+ years I've been working with/around them and I don't expect any change in the near future. They are constantly looking to hire anyone with a paramedic license due to the high turn-over rate. Many leave because of the hostile work environment and poor moral within the company. Pray you never need them. If you do and you feel they mistreated you in any way, make a formal complaint at the hospital ER that you are taken to and it will be followed up with at the state level.

Pros: If you really need an ambulance and you're in Orland...they are the closest

Cons: They have horrible bed side manner and don't work well with other agencies

 

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