Silver Dragon Restaurant

★★☆☆☆
  • 1129 W West Covina Pkwy

    West Covina, CA 91790

    Map & Directions
  • 626-962-6019

About Silver Dragon Restaurant

Categories
Hours
Sun 12pm-2pm, Sun 6pm-9pm, Mon-Wed 11am-9:30pm, Thu 11am-9pm, Fri 10am-11:55pm, Sat 12pm-10pm

Food

Food
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2.0 2
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Took the family to the restaurant for a post-father's day dinner recently. We had an old, bitchy waitress that treated us like cattle. She became upset when we asked for more water (she never asked us if we wanted drinks), she told several members of our group to "MOVE" as she placed our plates down onto the table, and she ignored us twice. She has issues. When we talked to the manager regarding the customer service, the waitress stated that we had demanded too much. Management looked like they were stuck between a rock and a hard place in response to the customer service. Apparently, this waitress has been working here for decades and has some control in the restaurant. Needless to say, we will make her plight easier, we will no longer go to this restaurant.

0
★☆☆☆☆

Took the family to the restaurant for a post-father's day dinner recently. We had an old, bitchy waitress that treated us like cattle. She became upset when we asked for more water (she never asked us if we wanted drinks), she told several members of our group to "MOVE" as she placed our plates down onto the table, and she ignored us twice. She has issues. When we talked to the manager regarding the customer service, the waitress stated that we had demanded too much. Management looked like they were stuck between a rock and a hard place in response to the customer service. Apparently, this waitress has been working here for decades and has some control in the restaurant. Needless to say, we will make her plight easier, we will no longer go to this restaurant.

Cons: poor customer service, sub-par food,

.

Nothing exciting about this place. Food was just OK. Last time I went, this place was rated "B". Still decided to go in because I had an Entertainment Book discount. The messed up my order but gave me more food to make up for the mistake.

3
★★★☆☆

Nothing exciting about this place. Food was just OK. Last time I went, this place was rated "B". Still decided to go in because I had an Entertainment Book discount. The messed up my order but gave me more food to make up for the mistake.

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