Apple Burlingame

★★★★☆
  • 1301 Burlingame Avenue

    Burlingame, CA 94010

    Map & Directions
  • 650-645-8930

About Apple Burlingame

Categories
  • Consumer Electronics Stores
  • Computer Repair Services
  • Cell Phone Repair Shops
Details
  • Phone Equipment
  • Apple
  • Home Theater Systems
Hours
M-Sa 10am-9pm, Su 10am-7pm

Communications & Utilities

Communications & Utilities
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.

I bought a MAC with the understanding that it would weigh a certain amount . When the box arrived it was over 3 pounds heavier than the weight quoted for the computer. I figured that there could not be that much paper in a box. So I

3
★★★★★

I bought a MAC with the understanding that it would weigh a certain amount . When the box arrived it was over 3 pounds heavier than the weight quoted for the computer. I figured that there could not be that much paper in a box. So I

.

The folks at this store, specifically the Genius' are easy to deal with and do know
their stuff. How would I know? I was once a Apple Genius. They have always
given me the right treatment (meaning they don't ask the id10t questions
and trust me there are folks out there who no absolutely nothing about computers
and then mess them up and then blame the product).

I have always been in and out of the store.

For the person complaining about thee 2 iPhone limit? That comes from corp, for
individual purchases. Companies can purchase more than the 2 phone limit.
No it wasn't because you were of a certain race that you had to sign something
every individual that purchases one or more has to sign that (when I bought
mine and my wifes I had to sign one and I worked for Apple at the time).

For the "oh poor me I had to wait to get my computer fixed" let me ask you
can you visit a real live person if you have a Dell...don't think so. Stop your
whining and deal. You have no idea how busy those people are and they
aren't paid squat (hence the reason I left).

5
★★★★★

The folks at this store, specifically the Genius' are easy to deal with and do know
their stuff. How would I know? I was once a Apple Genius. They have always
given me the right treatment (meaning they don't ask the id10t questions
and trust me there are folks out there who no absolutely nothing about computers
and then mess them up and then blame the product).

I have always been in and out of the store.

For the person complaining about thee 2 iPhone limit? That comes from corp, for
individual purchases. Companies can purchase more than the 2 phone limit.
No it wasn't because you were of a certain race that you had to sign something
every individual that purchases one or more has to sign that (when I bought
mine and my wifes I had to sign one and I worked for Apple at the time).

For the "oh poor me I had to wait to get my computer fixed" let me ask you
can you visit a real live person if you have a Dell...don't think so. Stop your
whining and deal. You have no idea how busy those people are and they
aren't paid squat (hence the reason I left).

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.

I scheduled an appointment to meet with a technician at the "Genius Bar" to have my Mac repaired. I reserved the 6:40 slot 4 hours before coming in. I ended up leaving at 8:00 after waiting over an hour for their idea of an "appointment." It was especially aggravating because they had been working with the same two customers at the bar for the entire time I had been waiting. An employee kept coming up to me to tell me they were almost finished and that I was next but I ended up leaving over an hour later being fed up with waiting and receiving multiple suggestions of "well while your waiting try out this new iPhone!" I came in to get my computer fixed, not be sold more apple products. I wouldn't recommend this particular location because they are way too busy and understaffed and apparently are more concerned with selling you things than fixing them.

1
★☆☆☆☆

I scheduled an appointment to meet with a technician at the "Genius Bar" to have my Mac repaired. I reserved the 6:40 slot 4 hours before coming in. I ended up leaving at 8:00 after waiting over an hour for their idea of an "appointment." It was especially aggravating because they had been working with the same two customers at the bar for the entire time I had been waiting. An employee kept coming up to me to tell me they were almost finished and that I was next but I ended up leaving over an hour later being fed up with waiting and receiving multiple suggestions of "well while your waiting try out this new iPhone!" I came in to get my computer fixed, not be sold more apple products. I wouldn't recommend this particular location because they are way too busy and understaffed and apparently are more concerned with selling you things than fixing them.

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0 out of 1 people found this review helpful.

.

on a thursday morning @ 10 am when the store opened and already the place was packed! the store was well staffed & prepared for the crowd but still there were too many people in one place, i couldn't believe it. What's convenient are the cashiers are mobile & you don't have to wait in line b/c there are plenty of people to help.

4
★★★★☆

on a thursday morning @ 10 am when the store opened and already the place was packed! the store was well staffed & prepared for the crowd but still there were too many people in one place, i couldn't believe it. What's convenient are the cashiers are mobile & you don't have to wait in line b/c there are plenty of people to help.

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.

Ipod galore. I love this store. The store has all the latest technology that apple currently has in the market. You can try every single one of the displayed macs or ipods. The people here are wonderful.

5
★★★★★

Ipod galore. I love this store. The store has all the latest technology that apple currently has in the market. You can try every single one of the displayed macs or ipods. The people here are wonderful.

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.

I have bought 3 ipods from this store and the people are so friendly. I had an ipod that did not work properly and they exchanged it for a brand new one with no sweat. They also have a technical center that works on troubleshooting and repairs for all apple electronics.

PROS: Great customer service and repairs
CONS:

5
★★★★★

I have bought 3 ipods from this store and the people are so friendly. I had an ipod that did not work properly and they exchanged it for a brand new one with no sweat. They also have a technical center that works on troubleshooting and repairs for all apple electronics.

PROS: Great customer service and repairs
CONS:

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Message from Apple Burlingame

Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

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