Game Crazy

★★★☆☆

About Game Crazy

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  • Games
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  • Video Game Rental
  • Video Game Stores

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Go Calendars & Games

1458 Northridge Shopping Ctr Salinas, CA

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Game Spot

796 Northridge Shopping Ctr Salinas, CA

2.5 2
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Dr. Anonymous,

You know...you don't have to go that low Dr. Anonymous...maybe a few years back like in 2006 or possibly early 2007 the customer service wasn't so great, but it wasn't that bad either. The people who are hired at this location are very knowledgeable when it comes to video games, and they are very polite. They know how to attract customers, because they are friendly and aware of who's in the store. I mean, I can't be in there for more than 2 minutes (depending on in-store traffic) without being asked if I need help finding anything. I have seen my mom, grandmother, and great aunt go into the store in order to look for something like a present for my siblings, or even a treat for themselves while I was on the other side of the room and they were treated with the utmost respect and were NOT cheated out of their money. When I want to know what good games to get...I ask for advice there, because they tell me straight up which games are good and which games bite. I understand what good customer service is, and though it's not the best-because I've seen the best(or at least those that SINCERELY deserve 5 stars)and have been trained to be the best(though I don't claim to be the best at all)-it is definately somewhere up there...and don't even compare it to the old EB games at the mall, now called Game Stop, though I'm not too current with that place anymore since I don't go there because of a few bad experiences. I highly recommend this store out to everyone as one of the best video game dealers in Salinas.

Sincerely,
Mr. Applez

P.S. I don't work at Game Crazy if that's what you were thinking Dr. Anonymous. ^-^

4
★★★★☆

Dr. Anonymous,

You know...you don't have to go that low Dr. Anonymous...maybe a few years back like in 2006 or possibly early 2007 the customer service wasn't so great, but it wasn't that bad either. The people who are hired at this location are very knowledgeable when it comes to video games, and they are very polite. They know how to attract customers, because they are friendly and aware of who's in the store. I mean, I can't be in there for more than 2 minutes (depending on in-store traffic) without being asked if I need help finding anything. I have seen my mom, grandmother, and great aunt go into the store in order to look for something like a present for my siblings, or even a treat for themselves while I was on the other side of the room and they were treated with the utmost respect and were NOT cheated out of their money. When I want to know what good games to get...I ask for advice there, because they tell me straight up which games are good and which games bite. I understand what good customer service is, and though it's not the best-because I've seen the best(or at least those that SINCERELY deserve 5 stars)and have been trained to be the best(though I don't claim to be the best at all)-it is definately somewhere up there...and don't even compare it to the old EB games at the mall, now called Game Stop, though I'm not too current with that place anymore since I don't go there because of a few bad experiences. I highly recommend this store out to everyone as one of the best video game dealers in Salinas.

Sincerely,
Mr. Applez

P.S. I don't work at Game Crazy if that's what you were thinking Dr. Anonymous. ^-^

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Game Crazy, the attached gaming establishment found in many Hollywood Video locations, is a poor choice for for casual and serious gamers alike. Their prices are competitive, and their selection is nothing to be scoffed upon, yet their customer service is abysmal. They have obviously hired young men, without any aspirations beyond lame brain retail, to take your money and pretend they are knowledgeable about the product.

By no means are these associates knowledgeable. In fact they do not have any sense of appropriate customer service. They are usually playing games instead of assisting and often times cussing while customers are present.

Avoid this establishment by all means. Their return policy is wretched and the treatment one has to endure is not worth it.

1
★☆☆☆☆

Game Crazy, the attached gaming establishment found in many Hollywood Video locations, is a poor choice for for casual and serious gamers alike. Their prices are competitive, and their selection is nothing to be scoffed upon, yet their customer service is abysmal. They have obviously hired young men, without any aspirations beyond lame brain retail, to take your money and pretend they are knowledgeable about the product.

By no means are these associates knowledgeable. In fact they do not have any sense of appropriate customer service. They are usually playing games instead of assisting and often times cussing while customers are present.

Avoid this establishment by all means. Their return policy is wretched and the treatment one has to endure is not worth it.

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