The Futon Shop

★★★☆☆
  • 5021 Almaden Expy

    San Jose, CA 95118

    Map & Directions
  • 408-978-5696

About The Futon Shop

Categories
  • Mattress Stores
  • Bedding
  • Furniture Stores
  • Beds
  • Bedroom Furniture
  • Custom Furniture
  • Outdoor Furniture
  • Home Furniture Sales
  • Children's Furniture
  • Pet Stores
  • Baby Furniture Stores
Details
  • Futons
Hours
M-F 11am-7pm, Sa 10am-7pm, Su 11am-6pm
Emails
  • store13@thefutonshop.com
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • Financing
  • MasterCard
  • Traveler's Check
  • Visa

Home & Garden

Home & Garden
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    Featured Products

    Organic Futon Mattresses

    Organic and Green Mattress options that can be used for Futon Frames or Platform Beds.
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      .

      Centrally located between Toys r Us and hair/nail salon. There are many selections to look at.. whether you are looking for a twin to queen size model, they have it all. The staff are friendly. Prices are high though.

      3
      ★★★☆☆

      Centrally located between Toys r Us and hair/nail salon. There are many selections to look at.. whether you are looking for a twin to queen size model, they have it all. The staff are friendly. Prices are high though.

      Was this review helpful to you?
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      .

      I had an overall positive experience at The Futon shop in blossom hill. The staff were patient and helped me find the right futon for my budget. It was a little confusing at first because there are so many options, but the sales person was patient and had more knowledge than any other store I went into to. I would recommend anyone to the The Futon Shop

      2
      ★★★★★

      I had an overall positive experience at The Futon shop in blossom hill. The staff were patient and helped me find the right futon for my budget. It was a little confusing at first because there are so many options, but the sales person was patient and had more knowledge than any other store I went into to. I would recommend anyone to the The Futon Shop

      .

      These people are only interested in one thing, and it's not your business, it's your money. Friendly and polite right up until the moment your card has been swiped, and then it all slides downhill. Missed delivery appointments, rude comments, un-professional staff all eat away at your confidence and then when you cancel, they start pounding away at you to keep the sale. If you do cancel, they'll find any way possible to increase their "20% Restocking Fee" into 30% or more.

      If you've got any self-respect or you simply want to shop somewhere you'd ever go back to, avoid at all costs.

      0
      ★☆☆☆☆

      These people are only interested in one thing, and it's not your business, it's your money. Friendly and polite right up until the moment your card has been swiped, and then it all slides downhill. Missed delivery appointments, rude comments, un-professional staff all eat away at your confidence and then when you cancel, they start pounding away at you to keep the sale. If you do cancel, they'll find any way possible to increase their "20% Restocking Fee" into 30% or more.

      If you've got any self-respect or you simply want to shop somewhere you'd ever go back to, avoid at all costs.

      Pros: Polite before they have your money

      Cons: Zero flexibility, combatitive approach when things go wrong.

      .

      The Futon Shop is absolutely unforgiving about allowing the customer to cancel an order, even if it is on an in-stock item for which you have *not* taken delivery. Salespeople at the Futon Shop have no authority whatsoever to resolve issues, and the regional manager avoided taking my phone calls. Unless you are 100% sure that $1000 futon is exactly what you want, shop at a store that has at least a modicum of respect for the customer.

      0
      ★☆☆☆☆

      The Futon Shop is absolutely unforgiving about allowing the customer to cancel an order, even if it is on an in-stock item for which you have *not* taken delivery. Salespeople at the Futon Shop have no authority whatsoever to resolve issues, and the regional manager avoided taking my phone calls. Unless you are 100% sure that $1000 futon is exactly what you want, shop at a store that has at least a modicum of respect for the customer.

      Message from The Futon Shop

      The Futon Shop San Jose is proud to serve the central valley of California and the surrounding areas of Milpitas, Campbell and Sunnyvale. In this urban environment it can be hard to stay chemical free. The Futon Shop hosts a unbelievable amount of chemical free options. Chemical free sofa beds, mattresses, futon frames, platform beds and even pillows make for the perfect chemical free environments.

      Yext PowerListings

       

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