Steamer Cleaners

★★★★☆
  • 13646 Ventura Blvd

    Sherman Oaks, CA 91423

    Map & Directions
  • 818-906-2345

About Steamer Cleaners

Categories
Hours
Sun 9am-5pm, Mon-Fri 6am-10pm, Sat 8am-8pm

Personal Services

Personal Services
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So as far as dry cleaners go I have not had many positive experiences. I've had clothing lost, pants come back damaged, laundry that shrunk, bad alterations etc...point is, if it can go wrong, it's happened to me. After a recent bad

3
★★★★★

So as far as dry cleaners go I have not had many positive experiences. I've had clothing lost, pants come back damaged, laundry that shrunk, bad alterations etc...point is, if it can go wrong, it's happened to me. After a recent bad

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I have been coming to Steamer Cleaners for the past five years. I felt it was time to give a shout out to my local cleaners. They are a family business that still represents everything that's right about great customer service. From the

3
★★★★★

I have been coming to Steamer Cleaners for the past five years. I felt it was time to give a shout out to my local cleaners. They are a family business that still represents everything that's right about great customer service. From the

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Steamer Cleaners is the best cleaners around. They do a fabulous job cleaning and preserving our clothes. They keep great track of our items and we have never lost anything or had anything damaged. When there is a problem they flag it

3
★★★★★

Steamer Cleaners is the best cleaners around. They do a fabulous job cleaning and preserving our clothes. They keep great track of our items and we have never lost anything or had anything damaged. When there is a problem they flag it

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I've been taking my basic cleaning to Steamer for several years now and I have enjoyed good service. However, I had quite a large problem with a special item I took in last spring.

I took in several regular items along with a shearling

3
★★★★★

I've been taking my basic cleaning to Steamer for several years now and I have enjoyed good service. However, I had quite a large problem with a special item I took in last spring.

I took in several regular items along with a shearling

.

I go to the cleaners once a month and can always depend on having my cleaning back within a day or two. The staff is super friendly, they remember your name, and give you quick service. If you need to wait for assistance, there is plenty to munch on while waiting. Great snacks for you, the kids, and even the dog. I usually try to pick-up my laundry on a Saturday, since you get a Great Hot Dog. There's lunch on the run with minimal effort. The business is eco friendly and I am all for that!

5
★★★★★

I go to the cleaners once a month and can always depend on having my cleaning back within a day or two. The staff is super friendly, they remember your name, and give you quick service. If you need to wait for assistance, there is plenty to munch on while waiting. Great snacks for you, the kids, and even the dog. I usually try to pick-up my laundry on a Saturday, since you get a Great Hot Dog. There's lunch on the run with minimal effort. The business is eco friendly and I am all for that!

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Steamer cleaners is the friendliest place that I have visited as a business. I am amazed that a few of the staff remember my name when I walk in, since I only go there once a month with lots of cleaning. The munchies are the best thing

3
★★★★★

Steamer cleaners is the friendliest place that I have visited as a business. I am amazed that a few of the staff remember my name when I walk in, since I only go there once a month with lots of cleaning. The munchies are the best thing

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I have used this place for years and can't say enough good things about them. My wife says her things come back great and they are always careful with the delicate stuff. I noticed that the staff has not changed much in years either which is great when you have a special request and they know your face when you walk in door. The manager great and really knows how to keep it moving even at rush hour. No Waiting!

5
★★★★★

I have used this place for years and can't say enough good things about them. My wife says her things come back great and they are always careful with the delicate stuff. I noticed that the staff has not changed much in years either which is great when you have a special request and they know your face when you walk in door. The manager great and really knows how to keep it moving even at rush hour. No Waiting!

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Yes, the Best in LA! \r
Great service, superb job of dry cleaning with expert care! I have been a long standing customer and would't think of going anywhere else! \r
Have brought in some very expensive clothing and the care and cleaning

3
★★★★★

Yes, the Best in LA! \r
Great service, superb job of dry cleaning with expert care! I have been a long standing customer and would't think of going anywhere else! \r
Have brought in some very expensive clothing and the care and cleaning

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Steamer Cleaners really does the best job in town. I wouldn't trust anyone else with my favorite dresses. You can really see their attention to detail.

My kids cry when I want to need to run into the bank, and cheer when we drive into

3
★★★★★

Steamer Cleaners really does the best job in town. I wouldn't trust anyone else with my favorite dresses. You can really see their attention to detail.

My kids cry when I want to need to run into the bank, and cheer when we drive into

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I live about a few blocks over from Steamer and love it. I know the staff and they always get me anything I need, whenever I need it. It's a little on the expensive side, but it's a small trade off for the service you get in return. They do have online coupons which help alot.

2
★★★★★

I live about a few blocks over from Steamer and love it. I know the staff and they always get me anything I need, whenever I need it. It's a little on the expensive side, but it's a small trade off for the service you get in return. They do have online coupons which help alot.

Pros: Fantastic staff

Cons: Expensive

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If you want outstanding service and exceptional quality - this is the place to go!! I've always have gotten the most difficult stains removed by them.

5
★★★★★

If you want outstanding service and exceptional quality - this is the place to go!! I've always have gotten the most difficult stains removed by them.

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I had an absolutely great experience with Steamer Cleaners in Sherman Oaks. I'm a guy who is very picky about my clothes, and also about the enviornment. I found them to be very "green" concious, I like that, and the quality of workmanship very very good. Love the friendly atmosphere and that they care about my clothes. I'm amazed at how you got out a very difficult stain on my favorite sport coat. Plus great for a complementary cappucino! Thanks Shawn, thanks Angela and Staff. I'm a very happy camper!!!! Ken J.

5
★★★★★

I had an absolutely great experience with Steamer Cleaners in Sherman Oaks. I'm a guy who is very picky about my clothes, and also about the enviornment. I found them to be very "green" concious, I like that, and the quality of workmanship very very good. Love the friendly atmosphere and that they care about my clothes. I'm amazed at how you got out a very difficult stain on my favorite sport coat. Plus great for a complementary cappucino! Thanks Shawn, thanks Angela and Staff. I'm a very happy camper!!!! Ken J.

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.

For years, my wife sent my shirts and pants home with our housekeeper. Her price was fair, but the work never professional.
So I took the chance of bringing a few shirts to launder and I couldn't believe how well they came out. Sure it was well pressed, but the stains that I thought would never come out, did. And all this without me bringing to their attention. Angela manages the business like a well oiled machine. The moment I walk in, a young man or woman is there with a big smile and happy greeting. I couldn't be happier and highly recommend Steamer Cleaners.
Oh, and their prices are so low, we no longer let our housekeeper laundry or clothes- Sorry housekeeper.

2
★★★★★

For years, my wife sent my shirts and pants home with our housekeeper. Her price was fair, but the work never professional.
So I took the chance of bringing a few shirts to launder and I couldn't believe how well they came out. Sure it was well pressed, but the stains that I thought would never come out, did. And all this without me bringing to their attention. Angela manages the business like a well oiled machine. The moment I walk in, a young man or woman is there with a big smile and happy greeting. I couldn't be happier and highly recommend Steamer Cleaners.
Oh, and their prices are so low, we no longer let our housekeeper laundry or clothes- Sorry housekeeper.

Pros: The nicest people, fast service, low prices

Cons: NONE

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Steamer Cleaners ran a facebook special (you had to have the code word) for a free coat cleaning. They took my winter coat and cleaned it, for free! And I think it looks better now than when I bought it! They were so nice and polite, both when I brought the coat in and when I picked the coat up.

2
★★★★★

Steamer Cleaners ran a facebook special (you had to have the code word) for a free coat cleaning. They took my winter coat and cleaned it, for free! And I think it looks better now than when I bought it! They were so nice and polite, both when I brought the coat in and when I picked the coat up.

Pros: special facebook

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If you want good service and quality cleaning for your clothing, go to Steamer Cleaners.
I always take my clothing there because I know I can count on everyone there to give me the best service.

Angela, the manager is always so helpful and friendly.
Thanks Steamer....
Valencia, CA..

2
★★★★★

If you want good service and quality cleaning for your clothing, go to Steamer Cleaners.
I always take my clothing there because I know I can count on everyone there to give me the best service.

Angela, the manager is always so helpful and friendly.
Thanks Steamer....
Valencia, CA..

Pros: Great service

Cons: none

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I must add a positive review to a business that I think is exceptional in quality of workmanship, professional service, and top notch customer care.
I live in Westwood with many choices of dry cleaners, but go out of my way to take my expensive and high-end designer items to Steamer Cleaners at Woodman in Sherman Oaks. I am in the entertainment business, (and by the way they are very discreet and private about who I am. I often send my personal assistant and she tells me that they can't jump high enough to take care of her too!)
I am thrilled with Steamers and recommend them highly. I had a reallly bad red wine stain all over a beautiful cotton designer sports coat, and thought it would be a total loss, well voila', when my assistant picked it up she was amazed, and so was I. And, if they had not been able to get it out, would I blame them, NO !
I would not. They really did a miracle, and I was very happy.

I have seen only good things and great over the top customer service when I am in the shop. It is too bad that there are only negative reviews on this site, as it has not been my experience at all. (plus they are old reviews, and I am sorry they had such a poor experiece, but judging by the numbers of clothes on those big revolving racks, I dare say they have LOTS of happy clients.) I often chat with customers while I am there, lots of police officers, locals, professionals, and I've seen lots of happy people.

I say, so go in SOON and tell Angela the manager, or Shawn and Nicole the owners that Ken "J" sent you. (they knows who I am) And let them know how much you like Angelas Big smile and welcome. She treats the business like her own.
While you are at it, have a nice cappucino and a dog treat for your pooch!!!! Give them a chance, and write about your experience, don't let only the unhappy people rule the reviews. Sincerely, Ken J, Westwood

2
★★★★★

I must add a positive review to a business that I think is exceptional in quality of workmanship, professional service, and top notch customer care.
I live in Westwood with many choices of dry cleaners, but go out of my way to take my expensive and high-end designer items to Steamer Cleaners at Woodman in Sherman Oaks. I am in the entertainment business, (and by the way they are very discreet and private about who I am. I often send my personal assistant and she tells me that they can't jump high enough to take care of her too!)
I am thrilled with Steamers and recommend them highly. I had a reallly bad red wine stain all over a beautiful cotton designer sports coat, and thought it would be a total loss, well voila', when my assistant picked it up she was amazed, and so was I. And, if they had not been able to get it out, would I blame them, NO !
I would not. They really did a miracle, and I was very happy.

I have seen only good things and great over the top customer service when I am in the shop. It is too bad that there are only negative reviews on this site, as it has not been my experience at all. (plus they are old reviews, and I am sorry they had such a poor experiece, but judging by the numbers of clothes on those big revolving racks, I dare say they have LOTS of happy clients.) I often chat with customers while I am there, lots of police officers, locals, professionals, and I've seen lots of happy people.

I say, so go in SOON and tell Angela the manager, or Shawn and Nicole the owners that Ken "J" sent you. (they knows who I am) And let them know how much you like Angelas Big smile and welcome. She treats the business like her own.
While you are at it, have a nice cappucino and a dog treat for your pooch!!!! Give them a chance, and write about your experience, don't let only the unhappy people rule the reviews. Sincerely, Ken J, Westwood

Pros: professional, strong service, friendly, great location

Cons: busy ! (and that's not a problem, it's a plus! I like to see

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My mother and I just saw these bad reviews and were really happy to see someone took the time to say what we experienced too last year! So we decided to add our comments... This is a place that is so busy and as my mom says has a great location so they don't care if they lose customers. They deny every single thing! They RUIN garments and when you tell them how much they cost they look at you like "so?!" "it's your fault you bought expensive garments!" ha! unbelievable! They do not respect their customers in the least!
That manager is rude and unbelievable! Their policies and attitude towards their customers is awful!
We agree, stay away if you don't want ruined garments and a nightmare with this place!!

0
★☆☆☆☆

My mother and I just saw these bad reviews and were really happy to see someone took the time to say what we experienced too last year! So we decided to add our comments... This is a place that is so busy and as my mom says has a great location so they don't care if they lose customers. They deny every single thing! They RUIN garments and when you tell them how much they cost they look at you like "so?!" "it's your fault you bought expensive garments!" ha! unbelievable! They do not respect their customers in the least!
That manager is rude and unbelievable! Their policies and attitude towards their customers is awful!
We agree, stay away if you don't want ruined garments and a nightmare with this place!!

Cons: Rude and Inconsiderate towards customers when they ruin garments

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We had an absolutely horrible experience with this cleaners. We soon found several of our neighbors here in Studio City had the exact same experiences! We went online and found several reviews mirroring our experiences with them! Needless to say this is a very bad establishment. They count on doing enough business to cover their loss of outraged customers. They ruined a $2,000 jacket and one of my husband's shirts. They refused to take ANY responsibility and challenged us to take them to small claims. (Which we will.) But we are very busy like most people and going to small claims is a horrible inconvenience. We entrusted our expensive garments with the absolute assurance from their very rude manager, Angela, that they would be "just fine." Well not only were they not fine but the spotter lifted a stain and the color right out of the jacket. There is now a huge white spot dead center. It is obviously unwearable. Please, if you are reading this avoid this place like the plague. THEY SIMPLY DO NOT CARE IN THE LEAST FOR THEIR CUSTOMER OR THE VALUE AND COST OF THE GARMENTS. It is all about denial for them! Just awful! Hope this review helps someone out there from the same fate!

1
★☆☆☆☆

We had an absolutely horrible experience with this cleaners. We soon found several of our neighbors here in Studio City had the exact same experiences! We went online and found several reviews mirroring our experiences with them! Needless to say this is a very bad establishment. They count on doing enough business to cover their loss of outraged customers. They ruined a $2,000 jacket and one of my husband's shirts. They refused to take ANY responsibility and challenged us to take them to small claims. (Which we will.) But we are very busy like most people and going to small claims is a horrible inconvenience. We entrusted our expensive garments with the absolute assurance from their very rude manager, Angela, that they would be "just fine." Well not only were they not fine but the spotter lifted a stain and the color right out of the jacket. There is now a huge white spot dead center. It is obviously unwearable. Please, if you are reading this avoid this place like the plague. THEY SIMPLY DO NOT CARE IN THE LEAST FOR THEIR CUSTOMER OR THE VALUE AND COST OF THE GARMENTS. It is all about denial for them! Just awful! Hope this review helps someone out there from the same fate!

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We only wish we had seen these reviews before we had the exact same nightmare! We totally agree with every single thing the other reviewers have stated. Thank goodness we did not lose a beautiful wedding gown but they have ruined two of our expensive garments including a $750. jacket and a $350. linen shirt! I agree the manager Angela is not awful and not an honest person. The other reviewers are also right when they state this cleaner's policy and M.O. is denial! They refuse to take even the slightest bit of responsibility! You should hear the rude message they left us after we complained. As the other reviewer stated, they confidently told us that they could remove a water stain but used too much spot remover which lifted the color right out of the garment. They actually stood there in front of me and said they couldn't see this large white bleached out spot! They also ruined a $750. jacket a few weeks before. We were in the middle of hoping for a positive resolution to that damage when the second incident took place. This establishment is simply not to be believed! They know none of us have the time to go to small claims so they give the standard denial hoping the odds will be we will go away and they won?t have to pay for their mistakes. I recall they burned down a few years ago--I only wish that would happen again! This is truly a very bad establishment. If you are reading this, please don't allow yourself to be subjected to insults, denial, arguments and expensive ruined garments! We hope this honest warning and review will help someone out there avoid this place!

0
★☆☆☆☆

We only wish we had seen these reviews before we had the exact same nightmare! We totally agree with every single thing the other reviewers have stated. Thank goodness we did not lose a beautiful wedding gown but they have ruined two of our expensive garments including a $750. jacket and a $350. linen shirt! I agree the manager Angela is not awful and not an honest person. The other reviewers are also right when they state this cleaner's policy and M.O. is denial! They refuse to take even the slightest bit of responsibility! You should hear the rude message they left us after we complained. As the other reviewer stated, they confidently told us that they could remove a water stain but used too much spot remover which lifted the color right out of the garment. They actually stood there in front of me and said they couldn't see this large white bleached out spot! They also ruined a $750. jacket a few weeks before. We were in the middle of hoping for a positive resolution to that damage when the second incident took place. This establishment is simply not to be believed! They know none of us have the time to go to small claims so they give the standard denial hoping the odds will be we will go away and they won?t have to pay for their mistakes. I recall they burned down a few years ago--I only wish that would happen again! This is truly a very bad establishment. If you are reading this, please don't allow yourself to be subjected to insults, denial, arguments and expensive ruined garments! We hope this honest warning and review will help someone out there avoid this place!

Cons: Do not take responsibility when they ruin garments

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I took my $3000+, silk-satin, couture, swarovski-crystal beaded gown there after my wedding and trusted they'd do an excellent job, especially because they assured me of their experience and expertise. I had a HORRIBLE experience BEFORE my wedding (on my wedding day!) and I wanted to make sure it didn't happen again. So, I had Steamer Cleaners "clean" it this time, but there was one stain they couldn't remove, so they suggested that they could clean it again using liquid. They'd said they tested a small area and said the fabric was fine, and though they told me there were risks in damaging the silk, they were confident it would be fine. THEY were the experts, so of course I trusted them, but whatever liquid they used RUINED my dress!! The fabric lost ALL of it's sheen, weight, smoothness and brightness - it was creased with lines up and down the dress, and the silk became FLOPPY! They expressed no remorse and took no responsibility for what happened. My once-beautiful gown is now sitting in my closet, completely worthless. They not only ruined the dress itself but also my memory of it. So much for my daughter wearing it one day...

0
★☆☆☆☆

I took my $3000+, silk-satin, couture, swarovski-crystal beaded gown there after my wedding and trusted they'd do an excellent job, especially because they assured me of their experience and expertise. I had a HORRIBLE experience BEFORE my wedding (on my wedding day!) and I wanted to make sure it didn't happen again. So, I had Steamer Cleaners "clean" it this time, but there was one stain they couldn't remove, so they suggested that they could clean it again using liquid. They'd said they tested a small area and said the fabric was fine, and though they told me there were risks in damaging the silk, they were confident it would be fine. THEY were the experts, so of course I trusted them, but whatever liquid they used RUINED my dress!! The fabric lost ALL of it's sheen, weight, smoothness and brightness - it was creased with lines up and down the dress, and the silk became FLOPPY! They expressed no remorse and took no responsibility for what happened. My once-beautiful gown is now sitting in my closet, completely worthless. They not only ruined the dress itself but also my memory of it. So much for my daughter wearing it one day...

Cons: everything imaginable

.

Not only does Steamer Cleaners on Ventura Blvd in Sherman Oaks charge you a fortune for dry cleaning...they do not get stains out and yet they still charge you even though they failed. I had to have items dry cleaned a few times because they couldn't get anything clean. They ruined my favorite $300 jacket and when I asked to speak to a manager, the GM Angela was extremely rude and refused to take responsibility or pay for the damage. They came up with excuse after excuse after excuse. They do not believe the customer is always right. They were horrible to me and they didn't follow up. I kept having to call them to check in on status. They never paid me in the end for the damage they did to my fave jacket. I do NOT recommend them. I will never go back.

0
★☆☆☆☆

Not only does Steamer Cleaners on Ventura Blvd in Sherman Oaks charge you a fortune for dry cleaning...they do not get stains out and yet they still charge you even though they failed. I had to have items dry cleaned a few times because they couldn't get anything clean. They ruined my favorite $300 jacket and when I asked to speak to a manager, the GM Angela was extremely rude and refused to take responsibility or pay for the damage. They came up with excuse after excuse after excuse. They do not believe the customer is always right. They were horrible to me and they didn't follow up. I kept having to call them to check in on status. They never paid me in the end for the damage they did to my fave jacket. I do NOT recommend them. I will never go back.

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These people ruined my daughter's wedding dress just 3 weeks before the wedding. They gave us a huge run-around about doing anything about it. Finally they tried to repair it. At first it looked like they could, but just a week before the wedding it was a disaster area. Finally, she had to leave the dress there and buy another dress in order to have one for the wedding. They have done nothing to compensate for the loss and have not even communicaated with us! STAY FAR AWAY FROM THIS PLACE!!!

0
★☆☆☆☆

These people ruined my daughter's wedding dress just 3 weeks before the wedding. They gave us a huge run-around about doing anything about it. Finally they tried to repair it. At first it looked like they could, but just a week before the wedding it was a disaster area. Finally, she had to leave the dress there and buy another dress in order to have one for the wedding. They have done nothing to compensate for the loss and have not even communicaated with us! STAY FAR AWAY FROM THIS PLACE!!!

Cons: rude, obtuse, unresponsive

Message from Steamer Cleaners

We would love to meet you and invite you to come in and try our dry cleaning with a $10.00 off dry cleaning offer for new customers. Just tell us you read about Steamer Cleaners on Insider Pages. Steamer is located on the corner of Ventura and Woodman in Sherman Oaks. Check out our web page at www.steamercleaners.com. Friend Steamer Cleaners on Facebook and join us at Twitter as SteamerCleaners for specials and updates. We want to thank the wonderful neighborhood for welcoming us at Steamer Cleaners and making us a part of your world.

More about Steamer Cleaners

Steamer Cleaners is an eco friendly, professional family-owned dry cleaners and the proud winner of Best of LA, Los Angeles Magazine, myfoxla best cleaners, Reader's Choice LA Daily News winner and the winner of the SOS Go Green Environmental Award for Sherman Oaks.State of the Art Eco Friendly dry cleaning and laundry VIP Services for your couture garments where each piece is hand carried by a manager from department to department, pressed inside and out and prepared to be ready for your next formal affair. Expert Wedding Dress care for your very special gown Tailoring that is precise and specializing in the original hem for your favorite jeans A spin of the prize could get your free dry cleaning Candy, popcorn, specialty coffee, dog treats and balloons so you and your family will feel welcome and pampered. Very friendly, polite, knowledgeable customer service personnel ready to help you with minimal wait time

 

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