Classic Glass

★☆☆☆☆
  • 917 Water St

    Santa Cruz, CA 95060

    Map & Directions
  • 831-423-5054

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With a deposit receipt on a scrap of paper and an estimate of $30 max with delivery promised in a few days the result was great work but in over 20 days with several visits and a shocking final bill of over $60. When they were told this was way over estimate and asking for a lower charge we were shouted at with a profane outburst in front of kids being told we where bad customers. Integrity and customer service are missing here.

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★☆☆☆☆

With a deposit receipt on a scrap of paper and an estimate of $30 max with delivery promised in a few days the result was great work but in over 20 days with several visits and a shocking final bill of over $60. When they were told this was way over estimate and asking for a lower charge we were shouted at with a profane outburst in front of kids being told we where bad customers. Integrity and customer service are missing here.

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I ordered 5 panes of glass from Classic Glass Co. I found as was installing said glass that all 5 panes were 5/8 of an inch short. I called Classic Glass Co to report their mistake and get the glass in the size I had orderd. I was told that they would not recut the glass unless I paid for it again. I would avoid this unethical company like the rodent nest their busness smells like. \r\n\r\n If there were a no star rating I would give it to them.

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★☆☆☆☆

I ordered 5 panes of glass from Classic Glass Co. I found as was installing said glass that all 5 panes were 5/8 of an inch short. I called Classic Glass Co to report their mistake and get the glass in the size I had orderd. I was told that they would not recut the glass unless I paid for it again. I would avoid this unethical company like the rodent nest their busness smells like. \r\n\r\n If there were a no star rating I would give it to them.

Cons: poor craftmanship, unethical busness

 

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