Jo-Ann Fabrics & Crafts

★★★☆☆
Premium Craft Supplies, Fabric and Décor

About Jo-Ann Fabrics & Crafts

Hours
Mon - Sat, 9am - 9pm; Sun, 10am - 6pm

Shopping

Shopping
More choices in San Ramon:
Resultset_next

Calico Corners Calico Home

4220 Rosewood Dr # A Pleasanton, CA

Resultset_next

Exclusive Fabrics & Furn

800 Sycamore Valley Rd W Danville, AL

2.5 2
Hi! Sign in to let us know how Jo-Ann Fabrics & Crafts was?
Write a Review
.

Whatever fabric or notion you need, they have it there, especially when there's a good sale on. There are only 2 small problems: there is often quite a wait to have fabrics cut, and bolts are often put back in the wrong place, like Anti-Pill fleece put back where the Blizzard is, and the prices are different. Be sure to check yourself, if you're buying sale fabrics, that they're in the right place. I buy mainly fleece prints and plain colors, and they have frequent and good sales, better than any of the other stores that sell it.

4
★★★★☆

Whatever fabric or notion you need, they have it there, especially when there's a good sale on. There are only 2 small problems: there is often quite a wait to have fabrics cut, and bolts are often put back in the wrong place, like Anti-Pill fleece put back where the Blizzard is, and the prices are different. Be sure to check yourself, if you're buying sale fabrics, that they're in the right place. I buy mainly fleece prints and plain colors, and they have frequent and good sales, better than any of the other stores that sell it.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I live close to this (san ramon) jo-ann, but i dread going to this store, because more often than not, i will be having an unpleasant experience with the sales associates. I feel most of the cashiers/sales associates are rude and unfriendly. When I use coupons they make me feel like I am doing something wrong! (once a sales lady was shaking her head all through the transaction). They don't seem very knowledgeable about fabric either. Another time they charged me for wrong fabric (around $70 extra) and gave me a hard time when i tried to tell them that. At the end I went to the dublin jo-ann and found the right name and price and then came and talked to them. Now I drive extra 5 miles and go to the dublin jo-ann (i feel the sales associates are very friendly)to avoid going to this store!

0
★☆☆☆☆

I live close to this (san ramon) jo-ann, but i dread going to this store, because more often than not, i will be having an unpleasant experience with the sales associates. I feel most of the cashiers/sales associates are rude and unfriendly. When I use coupons they make me feel like I am doing something wrong! (once a sales lady was shaking her head all through the transaction). They don't seem very knowledgeable about fabric either. Another time they charged me for wrong fabric (around $70 extra) and gave me a hard time when i tried to tell them that. At the end I went to the dublin jo-ann and found the right name and price and then came and talked to them. Now I drive extra 5 miles and go to the dublin jo-ann (i feel the sales associates are very friendly)to avoid going to this store!

Cons: bad customer service

 

Wait, you're the expert.

If you've been to or used Jo-Ann Fabrics & Crafts, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review