Baskin-Robbins

★★☆☆☆
  • 3657 E Foothill Blvd

    Pasadena, CA 91107

    Map & Directions
  • 626-351-0411

Food

Food
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Our Daughter enjoys the clown cones and so do we! The staff is very nice they always greet us with a smile. I think they do the best they can on hot, busy days! The prices are fair and it is super easy to pick up ice cream after a visit to Ralphs.

5
★★★★★

Our Daughter enjoys the clown cones and so do we! The staff is very nice they always greet us with a smile. I think they do the best they can on hot, busy days! The prices are fair and it is super easy to pick up ice cream after a visit to Ralphs.

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It is hard to believe there is such poor service at an ice cream shop. They are rude and unfriendly here.

1
★☆☆☆☆

It is hard to believe there is such poor service at an ice cream shop. They are rude and unfriendly here.

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One star is way too much for this store. I was actually insulted by a clerk while trying to find a cake because I left the freezer door open too long. Then my daughter was scolded for trying to help me. You would think an ice cream store job description would include being nice to children. You would be wrong. I then called the store to report the employee only to be told what a bad customer I was by the manager. I was astonished! After 13 years of buying my birthday cakes exclusively from this store and being a loyal customer this is how I get treated. Unbelievable!

1
★☆☆☆☆

One star is way too much for this store. I was actually insulted by a clerk while trying to find a cake because I left the freezer door open too long. Then my daughter was scolded for trying to help me. You would think an ice cream store job description would include being nice to children. You would be wrong. I then called the store to report the employee only to be told what a bad customer I was by the manager. I was astonished! After 13 years of buying my birthday cakes exclusively from this store and being a loyal customer this is how I get treated. Unbelievable!

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One star is way too much for this store. I was actually insulted by a clerk while trying to find a cake because I left the freezer door open too long. Then my daughter was scolded for trying to help me. You would think an ice cream store job description would include being nice to children. You would be wrong. I then called the store to report the employee only to be told what a bad customer I was by the manager. I was astonished! After 13 years of buying my birthday cakes exclusively from this store and being a loyal customer this is how I get treated. Unbelievable!

0
★☆☆☆☆

One star is way too much for this store. I was actually insulted by a clerk while trying to find a cake because I left the freezer door open too long. Then my daughter was scolded for trying to help me. You would think an ice cream store job description would include being nice to children. You would be wrong. I then called the store to report the employee only to be told what a bad customer I was by the manager. I was astonished! After 13 years of buying my birthday cakes exclusively from this store and being a loyal customer this is how I get treated. Unbelievable!

Pros: Convient location

Cons: Bad Customer Service

 

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