Soli's Hair Design

★☆☆☆☆

About Soli's Hair Design

Personal Services

Personal Services
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In these times of financial hardship you might think that customer service might be a top concern...urrr, not so. I tried to make an appointment over the phone, calling ahead to schedule. Soli the owner doesn't speak and understand well, after repeated 'huuu's' she hung up as I tried to schedule an appointment. I called back to find Soli's charming voice on the answering machine. This may seem petty, but I am encountering more and more bad customer service as the years go by, will she ask the Government to bail her out if she goes under too?

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★☆☆☆☆

In these times of financial hardship you might think that customer service might be a top concern...urrr, not so. I tried to make an appointment over the phone, calling ahead to schedule. Soli the owner doesn't speak and understand well, after repeated 'huuu's' she hung up as I tried to schedule an appointment. I called back to find Soli's charming voice on the answering machine. This may seem petty, but I am encountering more and more bad customer service as the years go by, will she ask the Government to bail her out if she goes under too?

Pros: In a nice neighborhood

Cons: Needs to learn how to communicate effectively and have good telephone manner

 

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