The Big C Athletic Club

★★★★☆
  • 1381 Galaxy Way

    Concord, CA 94520

    Map & Directions
  • 925-671-2110

About The Big C Athletic Club

Categories
  • Health Clubs & Gyms
  • Fitness Center
Hours
M-F 5am-10pm, Sa 6am-8pm, Su 6am-6pm
Emails
  • bbuchholz@thebigc.com
Payment Options
  • Cash
  • Check
  • MasterCard
  • Visa

Hotels & Travel

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4.0 9
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.

I am a long time member of The Big C and I am excited about the new changes in management and think they are not only positive, but have the best interests of all our members. The new Sunday hours are so appreciated as is the new Child Care program. I have participated in the Zumba and Nia classes as well as Spinning and many other group classes that our club has to offer. The membership price is very reasonable and the cleanliness and friendly, experienced staff and trainers make this club a great escape to socialize and stay fit in an energetic atmosphere. I can't say enough about this great health club and recommend it to all my friends. The membership department is happy to give you a guest pass to the club so that your friends can come in and try it our before they join. T.B.

5
★★★★★

I am a long time member of The Big C and I am excited about the new changes in management and think they are not only positive, but have the best interests of all our members. The new Sunday hours are so appreciated as is the new Child Care program. I have participated in the Zumba and Nia classes as well as Spinning and many other group classes that our club has to offer. The membership price is very reasonable and the cleanliness and friendly, experienced staff and trainers make this club a great escape to socialize and stay fit in an energetic atmosphere. I can't say enough about this great health club and recommend it to all my friends. The membership department is happy to give you a guest pass to the club so that your friends can come in and try it our before they join. T.B.

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Business Response:

Thanks Tanya, we appreciate your 5 star review! Looks like you're taking advantage of quite a few of the group fitness classes and social activities, that's great to see. Thanks for being a valued member! Yours in health, The Big C
.

Now open Sunday and with the child care my son is safe and begs me to take him so this works out great for me a mom of 3.

5
★★★★★

Now open Sunday and with the child care my son is safe and begs me to take him so this works out great for me a mom of 3.

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1 out of 1 people found this review helpful.

Business Response:

Hi Tina, Thanks for your review Tina. We're happy to see you and your kids at the club and glad that you ALL enjoy it. Your friends at The Big C
.

I'm a new member, but I have found the Big C to be clean and everyone is really friendly. It would be nice if they were open on sundays, but the hours seem pretty convenient other than that

4
★★★★☆

I'm a new member, but I have found the Big C to be clean and everyone is really friendly. It would be nice if they were open on sundays, but the hours seem pretty convenient other than that

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1 out of 1 people found this review helpful.

Business Response:

Hi Carrie, With our new Sunday hours, as of December 2009 we are now open 8am-2pm. We sure hope you've been able to take advantage of the new expanded Sunday club hours! Thanks for being a valued member! The Big C
.

Old 1970's building and business that has lost it's soul and fun spirit. Disappointing ""cut back on value to save money"" business model. 3 General Managers in the past 18 months. High staff turnover, clean facilities, closed 52 Sundays a year, club closed for a few weeks in the summer to clean the club - no reduction in dues, no children care, high fees for social mixers - they use to be free. High priced food services. Older, sometimes unfriendly membership - you know the type. Extra high dues. Ex-member who has had enough of the stress of going to this dying club.\r
\r

1
★★☆☆☆

Old 1970's building and business that has lost it's soul and fun spirit. Disappointing ""cut back on value to save money"" business model. 3 General Managers in the past 18 months. High staff turnover, clean facilities, closed 52 Sundays a year, club closed for a few weeks in the summer to clean the club - no reduction in dues, no children care, high fees for social mixers - they use to be free. High priced food services. Older, sometimes unfriendly membership - you know the type. Extra high dues. Ex-member who has had enough of the stress of going to this dying club.\r
\r

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Solid club 111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111

4
★★★★☆

Solid club 111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111

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1 out of 1 people found this review helpful.

Business Response:

Thanks from The Big C!
.

The Big C tried to update their facility to mixed results. Posting possibly a hundred "no cell phones" signs throughout the club as well as other new "rules" didn't go over well with the members. Their new strict school prinicipal policy certainly didn't make established members very happy as they witnessed the club they held close for so many years begin to lose the one thing that seperated it from other fitness clubs: attentiveness to members needs and happiness.
The last month has seen a more relaxed atmosphere and the Big C seems to be getting back its legs. The main issue, however, isn't neccessarily the facility, which is one of the cleanest in the bay area and, for the most part, well run. It's not even the price which can be high for some, but runs equal to Club Sports in the area. The main issue seems to be the members themselves. The Big C has failed to lure in younger members over the years and, as a result, the club is primarily made up of senior citizens with a sprinkle of under forty clientele. For example, the "Over 40" basketball league, established for members forty years of age and older, has now almost become identical to the "Open" basketball league for which players of all ages are permitted to play. The same players inhabit both leagues!
If the Big C is to have continuing success in the future then membership will have to figure out a way to attract more members in the 18-40 year old set. Some suggestions I have are:

1) Make the Big C more affordable for younger people. Perhaps offer the first year at half price and cut out the initiation deposit.
2) Open the Big C on Sundays even if for limited hours. A large segment of people can only work out on the weekends. Being closed on Sunday while Club Sport is open makes the choice between the two a no brainer for many prospective members.
3) Bring back Day Care. The Big C used to have Day Care for children and for some inane reason brought it to an end at the same exact time that a new Club Sport in Walnut Creek opened offering day care. Needless to say a slew of members with young children reallocated to Club Sport at that time. The Big C has yet to reestablish Day Care and, to many members, this is a huge mistake.
4) Stop closing down the club for two weeks every August for renovations. As a ten year member I, for one, don't see why it's neccessary to close for so long. Why not make repairs/renovations during the year like every other club? And to charge the members a full month's fee for this? It's not a very popular practice with the us.
5) Do something with the upstairs area. Nobody uses it and it could be used for so many things. Example: a ping pong table, pool table, yoga classes. SOMETHING! It's a waste of space and opportunity.
Just a few suggestions for a club I've enjoyed thoroughly over the years. Not to sound completely negative, the club has some terrific employees starting with Dave Ruybalid. The front desk has seen a plethora of faces over the years, but Channing has certainly made everyone feel warm and welcome since her hiring.
Membership is also very responsive and attentive to member's needs. And from what I've heard there the new general manager has engendered positive responses. It's the people that work at the Big C that make the club, or break the club. Right now they seem back on the right track.

4
★★★★☆

The Big C tried to update their facility to mixed results. Posting possibly a hundred "no cell phones" signs throughout the club as well as other new "rules" didn't go over well with the members. Their new strict school prinicipal policy certainly didn't make established members very happy as they witnessed the club they held close for so many years begin to lose the one thing that seperated it from other fitness clubs: attentiveness to members needs and happiness.
The last month has seen a more relaxed atmosphere and the Big C seems to be getting back its legs. The main issue, however, isn't neccessarily the facility, which is one of the cleanest in the bay area and, for the most part, well run. It's not even the price which can be high for some, but runs equal to Club Sports in the area. The main issue seems to be the members themselves. The Big C has failed to lure in younger members over the years and, as a result, the club is primarily made up of senior citizens with a sprinkle of under forty clientele. For example, the "Over 40" basketball league, established for members forty years of age and older, has now almost become identical to the "Open" basketball league for which players of all ages are permitted to play. The same players inhabit both leagues!
If the Big C is to have continuing success in the future then membership will have to figure out a way to attract more members in the 18-40 year old set. Some suggestions I have are:

1) Make the Big C more affordable for younger people. Perhaps offer the first year at half price and cut out the initiation deposit.
2) Open the Big C on Sundays even if for limited hours. A large segment of people can only work out on the weekends. Being closed on Sunday while Club Sport is open makes the choice between the two a no brainer for many prospective members.
3) Bring back Day Care. The Big C used to have Day Care for children and for some inane reason brought it to an end at the same exact time that a new Club Sport in Walnut Creek opened offering day care. Needless to say a slew of members with young children reallocated to Club Sport at that time. The Big C has yet to reestablish Day Care and, to many members, this is a huge mistake.
4) Stop closing down the club for two weeks every August for renovations. As a ten year member I, for one, don't see why it's neccessary to close for so long. Why not make repairs/renovations during the year like every other club? And to charge the members a full month's fee for this? It's not a very popular practice with the us.
5) Do something with the upstairs area. Nobody uses it and it could be used for so many things. Example: a ping pong table, pool table, yoga classes. SOMETHING! It's a waste of space and opportunity.
Just a few suggestions for a club I've enjoyed thoroughly over the years. Not to sound completely negative, the club has some terrific employees starting with Dave Ruybalid. The front desk has seen a plethora of faces over the years, but Channing has certainly made everyone feel warm and welcome since her hiring.
Membership is also very responsive and attentive to member's needs. And from what I've heard there the new general manager has engendered positive responses. It's the people that work at the Big C that make the club, or break the club. Right now they seem back on the right track.

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1 out of 1 people found this review helpful.

.

I have been a member for about 8 years and the place has changed for the worse recently. It is still clean and has all of the amenities. What is missing is the friendliness and comfortable feeling being there. They seem to be trying to make it fancy (new fancy restaurant that members can't even use unless they get dressed up) and more casual (this Friday and Saturday they had a tournament with a bunch of kids all over the place). I really don't think that any other club in the area has the services that they have, but they are making it less enjoyable and more expensive.

5
★★★★★

I have been a member for about 8 years and the place has changed for the worse recently. It is still clean and has all of the amenities. What is missing is the friendliness and comfortable feeling being there. They seem to be trying to make it fancy (new fancy restaurant that members can't even use unless they get dressed up) and more casual (this Friday and Saturday they had a tournament with a bunch of kids all over the place). I really don't think that any other club in the area has the services that they have, but they are making it less enjoyable and more expensive.

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.

The review titled "More than just a gym" had to be posted by senior staff working at the Big C. It has that phony smell of an ad. written by the management. The truth is the club has really slipped from its' glory days. Clean, good staff, they did spend some money to fix up an aging site that costs a lot and is closed 52 Sunday's each year. For the prices they charge your hard earned money can get what they have at 5 - 10 other clubs for half the cost.

3
★★★☆☆

The review titled "More than just a gym" had to be posted by senior staff working at the Big C. It has that phony smell of an ad. written by the management. The truth is the club has really slipped from its' glory days. Clean, good staff, they did spend some money to fix up an aging site that costs a lot and is closed 52 Sunday's each year. For the prices they charge your hard earned money can get what they have at 5 - 10 other clubs for half the cost.

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.

Have been with the club for about a year now. If you company has a tieup with this club, the prices are really affordable.

The facilities are really great and the staff is very approachable and knowledgeable. The club holds a lot of activities and tournmants which are fun.

The only downside is that it is not open on Sundays and it does not have many other centres.

Overall a must join if you can afford travelling to concord and wanna have some fun while staying in shape.

4
★★★★☆

Have been with the club for about a year now. If you company has a tieup with this club, the prices are really affordable.

The facilities are really great and the staff is very approachable and knowledgeable. The club holds a lot of activities and tournmants which are fun.

The only downside is that it is not open on Sundays and it does not have many other centres.

Overall a must join if you can afford travelling to concord and wanna have some fun while staying in shape.

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1 out of 1 people found this review helpful.

Business Response:

Thanks for your review Ravi. With our expanded club hours as we're open on Sundays (as of 12-2009) we should be hitting 5 stars with you now. We know you have several of choices for fitness in the Bay Area and want you to know we appreciate and value your membership at our club! Yours in Health, The Big C

Message from The Big C Athletic Club

More about The Big C Athletic Club

Servicesâ??: Personal Trainingâ??, Fitness Consultationsâ??, Equipmentâ??, Basketballâ??, Volleyballâ??, Group Fitness, Cycling, Pilates, Tia Chi, Meditation, Yoga, Nia, Zumba, Water Fitness, Fit 2 the Core Amenitiesâ??: Steam, Sauna, Whirlpool, Towel Service, Laundry Service, Dry Cleaning, Shoe Shine, Permanent Lockers, Executive Mens Lockers Club Servicesâ??: Child Care, Pro Shop, Restaurant, Hair Salon, Facials, Massage, Chiropractic Fitnessâ??: Basketball, Handball, Squash, Racquetball, Tennis, Volleyball, Swimming.

 

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