DuraFloor Concrete Finishing
1715 East Willshire Avenue, Unit 721 Santa Ana, CA 92705
(949) 885-9646
pre-screened by ServiceMagic™
Message from DuraFloor Concrete Finishing
Providing quality and value are the reasons our customers keep coming back. We would like to invite you to find out for yourself and experience personally our commitment and attention to detail that is the cornerstone of our business.
DuraFloor Concrete Finishing Expertise
- Garage floors, granite style and one color
- Driveways, resurfacing
- Pool Decks, resurfacing
- Walkways and patios resurfacing
- Resurfacing any of the above areas to flagstone, tile, brick, slate or other surfaces
Overview and Expertise provided by
Insider Pages Reviews for DuraFloor Concrete Finishing
I made several calls to several companies. Durafloor was the first to respond. They were able to come the next day for an evaluation and estimate. They were able to start before I was even ready. Tom has responded to every question, usually within 5 minutes of me sending him an e-mail. He made sure I was completely satisfied, all the way to the end. Good pricing. I will gladly act as a reference for Durafloor. Tom has my contact info and my permission to give it out to anyone considering coating their garage floor. T. Goeders
Posted 01/26/09 | Report Abuse
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Durafloor has very bad customer service. Tom is not a nice man. He tries to do everything over the phone, when you can get through, instead of sending professionals out to give professional judgement, help and guidance .
Posted 08/02/08 | Report Abuse
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Poor Customer Service
by Anonymous
We had durafloor for less than a year and the paint is fading, chipping, discoloring. The CEO Tom Plotner wouldn't even send someone to see the extent of our claim. Instead he tells us it will cost $500 to fix only by looking at photos.He says everything that is happening to our concrete is NOT covered by warranty! Stay away from these guys.
Posted 06/25/08 | Report Abuse
1 out of 1 people found this review helpful.
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Latest reviews from Citysearch.
DOES NOT DELIVER WHAT IT PROMISES
by FARAH
Hi, I live in Mission Viejo, Ca. when I was planning to redo my front and back yard, at the time I thought I found the perfect solution for the money spent and I went with Durafloor to resurface the concerete. They of course did a good job and it looked very good in the beginning. They also gave my a warranty for 7 years. 1 year into it, the surface started chipping and cracking. I was under assumption of course that everything is convered under warranty, when I called the owned, Tom, he informed me that cracking and chipping are not covered. (what exactly is covered is not known to me as of yet!). Anyways, they charge another $1500.00 to come and repair and reseal the cracked and chipped surfaces. If you are planning to sell your house and want to give it a facelift temporarily it is good but if your planning to stay, it does not last and is a waste of good money!
Cons: DOES NOT LAST VERY LONG
Posted 09/17/09
Coat Concrete Floors with Epoxy or Hybrid Polymer
by Citysearch User
I made several calls to several companies. Durafloor was the first to respond. They were able to come the next day for an evaluation and estimate. They were able to start before I was even ready. Tom has responded to every question, usually within 5 minutes of me sending him an e-mail. He made sure I was completely satisfied, all the way to the end. Good pricing. I will gladly act as a reference for Durafloor. Tom has my contact info and my permission to give it out to anyone considering coating their garage floor. T. G.
Posted 03/16/09
Great Experience Here
by Tomgoeders
I made several calls to several companies. Durafloor was the first to respond. They were able to come the next day for an evaluation and estimate. They were able to start before I was even ready. Tom has responded to every question, usually within 5 minutes of me sending him an e-mail. He made sure I was completely satisfied, all the way to the end. Good pricing. I will gladly act as a reference for Durafloor. Tom has my contact info and my permission to give it out to anyone considering coating their garage floor. T. Goeders
Pros: Good pricing, on time, great customer service
Cons: none
Posted 01/26/09