Umbria

The restaurant is pleasant looking; as well as, a nice looking menu. When it comes to the food, there was nothing distinctive. Having spent time in the Umbria region, this was a disappointment. While the french have a reputation of being arrogant, the people here run a close second.

I was at Umbria on Friday December 7th, 2007.The food at this place is absolutely fabulous. I have had other ample opportunities to visit this restaurant in the past and the Proprietor Guilio V Tempesta has been nothing short of a Custmer Service Ambassador and Gentleman.His staff, including himself have a superior knowledge of customer service! Unfortunately on this particular evening, during this festive holiday season Grinches feel that they can say and do anything to ruin other peoples experiences.On this particular evening I was mortified to witness a customer go off on Guilio for no apparent reason. This rude man was using the most vile language towards Guilio, who shows nothing but respect towards his patrons. I could not believe my ears or eyes. I wish that I had been brave enough to stand up to this rude man and tell him none of the other patrons want to hear or witness his BAD BEHAVIOR and naughty mouth! I was actually on my cell phone getting ready to call the police because this rude man was a raving lunatic, when people like that have anger issues that they can't control, you never know what will happen. I feel sorry for anyone else who witnessed this customer's raging because the majority of customers visiting this restaurant on a regular basis and some not so regular have more class than this man did. I would plead to you that if you witnessed this event, please do not let it ruin your Holiday Season or your opinions about this restaurant and its proprietor! I truly hope that he will never show his face at this establishment again and he should truly be ASHAMED of himself and his behavior. How does he justify his nasty self? Someone needs to tell him his behaviour is extremely inappropriate!! I hope the owner, wait staff, employees and their families of Umbria all have a Wonderful, Happy, Healthy Prosperous Holiday Season and New Year, and DON"T let the GRINCHES of the world get you down!! Here is to many more wonderful years of business!!

My name is Mr. Allison Barton Rice, and I have been a frequent patron of Ristorante Umbria for a little more than two years.

I have found the staff of this establishment to be comprised of excellent individuals that provide sublime service. Additionally, the food has always been superb.

Generally, the person who gets the credit and glory for this is Giulio V. Tempesta.

It is my accurate observation that Giulio is extremely prone to hyperbole (speaks a lot of B.S.) and far too many times has a proclivity to use the most vile and disgusting language imaginable toward people and about people, often directed at his staff.

At around 8:00 PM on the evening of Friday December 10, 2007, as I dined at the bar, Giulio began to say extremely vile and disgusting things using extremely vile and disgusting language to his staff, including Nick the bartender.

Giulio then started to tell me about his staff in the most untrue and negative way, again using extremely vile and disgusting language.

When I protested by saying No sir. If you treat people well, they behave well. If you treat people poorly, they behave poorly. Guilio then began to use extremely vile and disgusting language about me and toward me, saying I should stick my fingers up my ... and continued using a lot of s*** and f***, etc.
Well, after about fifteen seconds of this I said to Guilio in a very loud voice F*** you! and I proceeded to call him a Piece of s***. Then, after a few more words, I left.

Of course this created quite a scene. Should you have been there, please accept my most humble and sincerest apology for my outburst and for disturbing your dinning experience.

However, please be aware that I was provoked in an extreme way and in the most uncalled for manner by Giulio V. Tempesta.

If you were not there but know someone who was, please give them a copy of this open letter.

Thank you for your understanding.

I have been to Umbria more than once in the past six months and both visits have been very good. The food is really solid and the service, contrary to many of the reviews, was also good. On the last visit, the waiter brought me a Pinot that didn't taste like a Pinot (nor what I wanted). He happily got me a glass of another red which was great-without any fuss. I also love 'da mayor's special even though I didn't love Willie Brown.

San Francisco is a favorite destination of my wife and mine. We were staying at the W Hotel and ringing in the new year of 2007. We stumbled across Ristorante Umbria. It was a lunch that we will never forget. My wife is very hard to please when it comes to appealing to her pallet. She endulged in a Lobster Ravioli that only left her wishing we could enjoy this wonderful "Umbria Delight" in Scottsdale AZ. I am looking forward to the next time we visit the beautiful city of San Fran so we can go back to this outstanding little Italian Bistro (Ristorante Umbria).

Sincerely,

The Hernetts