Redwood Coast Cellular

★★★☆☆

About Redwood Coast Cellular

Communications & Utilities

Communications & Utilities
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3.0 2
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My title explains itself. Unfortunately, local cellular coverage in this relm is poor at best (all things considered, ie customer service vs billing vs "bars".) Being a long term (ie 4+ generations) humboldt resident, redwood and US are both horrible choices (hence the media coverage and dismissal/rejection of the new tower in Eureka.) Monopolies (legal ones) have great power here, but they wont last long (look at what happened to the businesses that originally opposed the 101 relocation? How many of them are around to defend it?)
To satisfy requirements, my family and I have spent an estimated $5600 more than we should have. This is a long story, but the general gyst is that dispite assured plan changes, original billing applied, often compoundly. In english, we were told and sold on a new "better" plan that never really existed, and, due to contract, were responsible for any and all charges relating to our original plan with our new usage. We were not and are not alone. My significant other is dealing with the exact same issue this day and being treated the same way. Its always someone else's fault.
Despite my insinuations, I'm not backing corporation business, I just think that local business (especially wireless business) here in Humboldt is not only unfair, but completely unreasonable and degrading of the independents that rely on the service. Its up to us as the consumer to put an end to this practice. Its hard for me to encourage the spending of our local dollars on national businesses; but (specifically) these two air dealers have been and are collecting the maximum and providing the minimum to its incoming and long term customers. This is not right, and up to us to say so.

1
★☆☆☆☆

My title explains itself. Unfortunately, local cellular coverage in this relm is poor at best (all things considered, ie customer service vs billing vs "bars".) Being a long term (ie 4+ generations) humboldt resident, redwood and US are both horrible choices (hence the media coverage and dismissal/rejection of the new tower in Eureka.) Monopolies (legal ones) have great power here, but they wont last long (look at what happened to the businesses that originally opposed the 101 relocation? How many of them are around to defend it?)
To satisfy requirements, my family and I have spent an estimated $5600 more than we should have. This is a long story, but the general gyst is that dispite assured plan changes, original billing applied, often compoundly. In english, we were told and sold on a new "better" plan that never really existed, and, due to contract, were responsible for any and all charges relating to our original plan with our new usage. We were not and are not alone. My significant other is dealing with the exact same issue this day and being treated the same way. Its always someone else's fault.
Despite my insinuations, I'm not backing corporation business, I just think that local business (especially wireless business) here in Humboldt is not only unfair, but completely unreasonable and degrading of the independents that rely on the service. Its up to us as the consumer to put an end to this practice. Its hard for me to encourage the spending of our local dollars on national businesses; but (specifically) these two air dealers have been and are collecting the maximum and providing the minimum to its incoming and long term customers. This is not right, and up to us to say so.

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the girl that works their is amazing and she always has the answer to my questions. when i got my phone i need to learn everything she took the time to teach me and even helped me with my blue tooth headset. now i have my whole family go to her. i can't say enough good things about her if you ever want to feel like you matter and want more than just a cell phone she is the person to go see.

5
★★★★★

the girl that works their is amazing and she always has the answer to my questions. when i got my phone i need to learn everything she took the time to teach me and even helped me with my blue tooth headset. now i have my whole family go to her. i can't say enough good things about her if you ever want to feel like you matter and want more than just a cell phone she is the person to go see.

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