Click Away Corp

I waited 6 months before posting. My computer crashed due to a faulty Norton Security Program, which literally ate up my harddrive. I brought my tower in and they admitted this was a real challenge. It took about a week but the techs were able to restore most of my programs AND loaded two spyware programs for free.
My Dell 4700 is running better than ever. The price was what I expected to pay. I would not hesitate to use them again. Thanks.

When my computer got infected with spyware to the point where it would barely run, I called Click Away and had them send on of their tech support guys over to take a look.

Turns out I had a bunch of viruses as well as spyware on my computer. The tech was armed with a CD full of virus/spyware removal programs and he also educated me on safer computing habits (like using Firefox instead of IE). The removal cost ~$40 after a $10 off coupon, very fairly priced.

The laptop we keep in our kitchen recently suffered some abuse from our four-year old son. Presented with a blue screen and odd sounds eminating from the laptop's interior, I immediately knew that the fix to our problem was going to be well beyond my ape-like approach to computer repair--making grunting sounds while poking the machine in various random spots.

I found Click Away on Insider Pages and was encouraged by the rating I read so I gave them a call. Roscoe was very helpful and responsive, and was able to begin work on my computer immediately. He called me a couple of times while he had it to keep me apprised of his progress, and ultimately returned it repaired about 24 hours after I handed it over. I hope I don't have to use them again ... but they'll be my first choice if it's necessary.

Computer repair/dealer. Immediate response (same day repair). Very knowledgeable repair personnel; wide knowledge; able trouble-shooting abilities.
Negative: new repair guy just got his driver's license, couldn't complete house call for repair.