Berk's Llc

★★★★★
  • 2520 Santa Monica Blvd

    Santa Monica, CA 90404

    Map & Directions
  • 310-828-7447

About Berk's Llc

Hours
Mon - Sat, 10am - 6pm; Sun, 11am - 6pm

Home & Garden

Home & Garden
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My husband and I set out to replace our outdoor furniture and Berks was our last stop. They have everything you could want (and more) to choose from. Our salesperson Paul was extremely helpful, patient, and most importantly --a no pressure sales guy -- he took lots of time with us, and allowed us to take our time --he gave us good and honest advice, helped us choose what was ultimately best for us and was a pleasure to chat with as well as do business with. When we had a change of heart on one of the items we ordered, both Paul and the store manager Steve went above and beyond to help us get what we wanted and make sure we were satisfied all the way around with the outcome. They are helpful, responsive and just really nice people. You don't need to go anywhere else if you are in the market for outdoor furniture and accessories -- Berks is the only place in town as far as we're concerned.

2
★★★★★

My husband and I set out to replace our outdoor furniture and Berks was our last stop. They have everything you could want (and more) to choose from. Our salesperson Paul was extremely helpful, patient, and most importantly --a no pressure sales guy -- he took lots of time with us, and allowed us to take our time --he gave us good and honest advice, helped us choose what was ultimately best for us and was a pleasure to chat with as well as do business with. When we had a change of heart on one of the items we ordered, both Paul and the store manager Steve went above and beyond to help us get what we wanted and make sure we were satisfied all the way around with the outcome. They are helpful, responsive and just really nice people. You don't need to go anywhere else if you are in the market for outdoor furniture and accessories -- Berks is the only place in town as far as we're concerned.

Pros: Great selection and even better customer service

Cons: So hard to choose!

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I was so surprised when Paul, a salesperson here, worked with me to find the best prices for replacement cushions for my patio furniture. He could have pushed what they had to sell but offered me good options instead (one was to just get slip covers made for our old cushions). As it turns out, I couldn't do that. I will be ordering from Paul soon. Very helpful!

2
★★★★★

I was so surprised when Paul, a salesperson here, worked with me to find the best prices for replacement cushions for my patio furniture. He could have pushed what they had to sell but offered me good options instead (one was to just get slip covers made for our old cushions). As it turns out, I couldn't do that. I will be ordering from Paul soon. Very helpful!

Pros: goal is to help the customer

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I was expertly attended to by John Brown. I can't imagine getting any better service from any store. He went over and above what was necessary. I highly recommend Berk's and Mr. Brown

2
★★★★★

I was expertly attended to by John Brown. I can't imagine getting any better service from any store. He went over and above what was necessary. I highly recommend Berk's and Mr. Brown

Pros: couln't ask for more friendly, poite, and knowledgable staff

Cons: absolutely none

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We had been looking around for months for quality outdoor furniture that wouldn't break our bank. Thanks to great service, we finally found it at Berk's. The furniture isn't cheap, but quality and value are great.

Paul was an amazing sales person and seemed to know what we wanted better than we did! He showed us several things in our price range and gave great recommendations on what he thought would be best, considering durability, style, price, etc. He never tried to upsell us and we ended up with exactly what we'd been looking for.

Highly recommended.

2
★★★★☆

We had been looking around for months for quality outdoor furniture that wouldn't break our bank. Thanks to great service, we finally found it at Berk's. The furniture isn't cheap, but quality and value are great.

Paul was an amazing sales person and seemed to know what we wanted better than we did! He showed us several things in our price range and gave great recommendations on what he thought would be best, considering durability, style, price, etc. He never tried to upsell us and we ended up with exactly what we'd been looking for.

Highly recommended.

Pros: Service, selection

Cons: Expensive, but good value

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I'm hesitant about buying anything new in this economy, however it was time to replace old outdated patio furniture. The moment I walked in I was greeted by STEVE. He was not only attentive, but unthreatening. I don't really care for sales people, but Steve was different. He patiently answered all of my questions and believe me I had a lot. There is no doubt in my mind that he knew his furniture. If you're looking to buy furniture go to BERKS in Santa Monica and ask for Steve. I've already let my friends know.

2
★★★★★

I'm hesitant about buying anything new in this economy, however it was time to replace old outdated patio furniture. The moment I walked in I was greeted by STEVE. He was not only attentive, but unthreatening. I don't really care for sales people, but Steve was different. He patiently answered all of my questions and believe me I had a lot. There is no doubt in my mind that he knew his furniture. If you're looking to buy furniture go to BERKS in Santa Monica and ask for Steve. I've already let my friends know.

Pros: Attentive

Cons: Wish I had a bigger budget to spend money

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My husband bought me a beautiful, very large white Tucci umbrella and a Tucci hammock from PAUL BROWN at BERKS's for Mother's Day. When we later had problems with the hammock, Paul went out of his way to work with the manufacturer. (The hammock faded a lot, something that the warranty does not cover.) He managed to get us another one (with the caveat that it too would fade) outside of the warranty, which is far beyond anything we could ask for.

If we ever need more outdoor furnishings, we will definitely see Paul. He has a great sense of humor (as do the other sales people), and he really takes care of his customers.

2
★★★★★

My husband bought me a beautiful, very large white Tucci umbrella and a Tucci hammock from PAUL BROWN at BERKS's for Mother's Day. When we later had problems with the hammock, Paul went out of his way to work with the manufacturer. (The hammock faded a lot, something that the warranty does not cover.) He managed to get us another one (with the caveat that it too would fade) outside of the warranty, which is far beyond anything we could ask for.

If we ever need more outdoor furnishings, we will definitely see Paul. He has a great sense of humor (as do the other sales people), and he really takes care of his customers.

Pros: COMPLETELY STAND ON CUSTOMER'S SIDE

Cons: Expensive, very high quality..you get what you pay for.

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Paul Brown is an excellent salesman and is very helpful with care tips.
He also introduced us to Red. Red came to our home to re-sling several Brown Jordan patio chairs. Red was a pure "gentleman" and an extremely hard worker. Berk's is lucky to have these men in their employ!

2
★★★★★

Paul Brown is an excellent salesman and is very helpful with care tips.
He also introduced us to Red. Red came to our home to re-sling several Brown Jordan patio chairs. Red was a pure "gentleman" and an extremely hard worker. Berk's is lucky to have these men in their employ!

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Berk's was able to help me get a chair replaced using the lifetime warranty that came with the chair and a really old receipt! THANKS BERK'S!

2
★★★★★

Berk's was able to help me get a chair replaced using the lifetime warranty that came with the chair and a really old receipt! THANKS BERK'S!

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Paul Brown has given us excellent customer service from the moment we stepped into the store. He was extremely helpful and knowledgeable about the products that they have. He was always available to answer any questions we had regarding our order. We had a problem with our furniture and he was extremely helpful in solving our problem.

I highly recommend buying all of your patio furniture from Paul. He really follows through with everything and calls to make sure that all is well with you and that you're happy. How many other sales people do this?? He's the BEST!!!

2
★★★★★

Paul Brown has given us excellent customer service from the moment we stepped into the store. He was extremely helpful and knowledgeable about the products that they have. He was always available to answer any questions we had regarding our order. We had a problem with our furniture and he was extremely helpful in solving our problem.

I highly recommend buying all of your patio furniture from Paul. He really follows through with everything and calls to make sure that all is well with you and that you're happy. How many other sales people do this?? He's the BEST!!!

Pros: Best Customer Service in the World

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I have been buying from Berk's for years and I am always trilled to get to work with Paul Brown. He knows the furniture world completely and has excellent advice! Recently, my teak umbrella broke, which is very unusual, and Paul walked me right thru the warranty progress. When your shopping at Berk's ask for Paul!

2
★★★★★

I have been buying from Berk's for years and I am always trilled to get to work with Paul Brown. He knows the furniture world completely and has excellent advice! Recently, my teak umbrella broke, which is very unusual, and Paul walked me right thru the warranty progress. When your shopping at Berk's ask for Paul!

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Paul Brown is a sales representative at Burk's in Santa Monica. He's incredibly personable and helpful...to the point you almost wish you were buying more than what is on your (short) list. He guided us through a warranty issue from another retailer, got us taken care of, and has been a singular model in how to do it right on new furniture and custom cushions for old furniture.

I'd go back there to buy a lawn mower (if they carried them) just to interact w/ Paul. If it were from Berks, it would probably be made by BMW.

He's a perfectionist, very tasteful and helpful, and above all, he follows up and gets back to you w/ updates and throws in a little bit more...unexpected favors. Case in point, we were hungry and he gave addresses and directions to 3 different restaurants in Marina del Rey, made reservations for us at one, and set us up for a perfect evening!

Please go to Berks. They have a beautiful showroom you'd love to live in! Ask for Paul. Like his limited edition corvette, he's in a class by himself.

Wish we didn't live so far away--Pasadena. We'd be regulars...maybe a blessing, because I'd be poorer w/ all they have to offer and my wife in tow.

Mark Collins
Pasadena, Ca.

2
★★★★★

Paul Brown is a sales representative at Burk's in Santa Monica. He's incredibly personable and helpful...to the point you almost wish you were buying more than what is on your (short) list. He guided us through a warranty issue from another retailer, got us taken care of, and has been a singular model in how to do it right on new furniture and custom cushions for old furniture.

I'd go back there to buy a lawn mower (if they carried them) just to interact w/ Paul. If it were from Berks, it would probably be made by BMW.

He's a perfectionist, very tasteful and helpful, and above all, he follows up and gets back to you w/ updates and throws in a little bit more...unexpected favors. Case in point, we were hungry and he gave addresses and directions to 3 different restaurants in Marina del Rey, made reservations for us at one, and set us up for a perfect evening!

Please go to Berks. They have a beautiful showroom you'd love to live in! Ask for Paul. Like his limited edition corvette, he's in a class by himself.

Wish we didn't live so far away--Pasadena. We'd be regulars...maybe a blessing, because I'd be poorer w/ all they have to offer and my wife in tow.

Mark Collins
Pasadena, Ca.

Pros: Incredible showroom

Cons: Wish it wasn't so far from Pasadena

.

I went in to Berk's to order replacement cushions for my Brown Jordan furniture, which turned out to be quite expensive. Paul told me that my pillows had another two years in them, and showed me how to clean them. With the money I saved, I was able to order the chaise replacement cushion, which also was on sale, and was told I would receive in 1-2 weeks. I'm very happy I stopped here before going to a less expensive store.

2
★★★★★

I went in to Berk's to order replacement cushions for my Brown Jordan furniture, which turned out to be quite expensive. Paul told me that my pillows had another two years in them, and showed me how to clean them. With the money I saved, I was able to order the chaise replacement cushion, which also was on sale, and was told I would receive in 1-2 weeks. I'm very happy I stopped here before going to a less expensive store.

Pros: Wide selection/helpful salespeople

Cons: none

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My outdoor patio heater wouldn't light, and I was calling around to find someone who would service it. Two places quoted about $90 just to come out and look at. I talked to Paul, who said that Berk's doesn't service the heaters - but that I should try to troubleshoot it myself. He told me how (in less than 2 minutes!), and it worked. Great service!

2
★★★★★

My outdoor patio heater wouldn't light, and I was calling around to find someone who would service it. Two places quoted about $90 just to come out and look at. I talked to Paul, who said that Berk's doesn't service the heaters - but that I should try to troubleshoot it myself. He told me how (in less than 2 minutes!), and it worked. Great service!

Pros: Very knowledgeable service

Cons: none

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Despite the distance, we have shopped there for several years now and have always received outstanding service. Most of the time our sales assistant has been Paul Brown and each time we go back, it seems like we're visiting an old friend. He has been very helpful in assiting with orders, providing guidance (as was the case in another review, steering us to a table and chairs that wasn't the most expensive but rather in our price range and we've been thrilled with ever since). Other store personnel have been helpful when Paul wasn't available and we always find something new to add to our outdoor collection when we visit. Trust me...if you're not from the Westside, it's still worth the drive to go to Berk's!
Bill & David

2
★★★★★

Despite the distance, we have shopped there for several years now and have always received outstanding service. Most of the time our sales assistant has been Paul Brown and each time we go back, it seems like we're visiting an old friend. He has been very helpful in assiting with orders, providing guidance (as was the case in another review, steering us to a table and chairs that wasn't the most expensive but rather in our price range and we've been thrilled with ever since). Other store personnel have been helpful when Paul wasn't available and we always find something new to add to our outdoor collection when we visit. Trust me...if you're not from the Westside, it's still worth the drive to go to Berk's!
Bill & David

Pros: Service, selection options

Cons: 30 miles away from Pasadena

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Great service! Incredible selection. I would go back for all my patio needs. Our furniture has been an extension of our living room. We enjoy sitting outside as much as we do inside.

2
★★★★★

Great service! Incredible selection. I would go back for all my patio needs. Our furniture has been an extension of our living room. We enjoy sitting outside as much as we do inside.

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Fourteen years ago I purchased Brown Jordan furniture from Berk's. Currently I am planning to downsize and will no longer have space for it. To get an idea about the market value of my used furniture, I visited Berks' . Sales person Paul Brown was very helpful, telling me the current retail value of the furniture and suggesting what would be a fair price for it. He even volunteered venues where I might advertise the furniture. Paul was tremendously helpful.

2
★★★★★

Fourteen years ago I purchased Brown Jordan furniture from Berk's. Currently I am planning to downsize and will no longer have space for it. To get an idea about the market value of my used furniture, I visited Berks' . Sales person Paul Brown was very helpful, telling me the current retail value of the furniture and suggesting what would be a fair price for it. He even volunteered venues where I might advertise the furniture. Paul was tremendously helpful.

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If you want to see a beautiful selection of high-end patio furniture, I think Berk's in Santa Monica is the best place to go. And, if you want to have a salesman who's not only very nice and knowledgeable about patio furniture, but is also great at helping you figure out your needs, then you must request Paul Brown. He even talked me out of buying too much furniture, telling me I was going to crowd the area. Tell me when you've ever had a salesman do that?? He was also very honest about our choice of manufacturers, telling us that if we were looking for comfort, we didn't need to go with the most expensive. Thanks to Paul, we chose furniture that is not only beautiful, but extremely comfortable and durable.

2
★★★★★

If you want to see a beautiful selection of high-end patio furniture, I think Berk's in Santa Monica is the best place to go. And, if you want to have a salesman who's not only very nice and knowledgeable about patio furniture, but is also great at helping you figure out your needs, then you must request Paul Brown. He even talked me out of buying too much furniture, telling me I was going to crowd the area. Tell me when you've ever had a salesman do that?? He was also very honest about our choice of manufacturers, telling us that if we were looking for comfort, we didn't need to go with the most expensive. Thanks to Paul, we chose furniture that is not only beautiful, but extremely comfortable and durable.

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I WENT IN TODAY TO BUY SOME FURNITURE-I WAS APPROACHED BY A VERY CHARMING SALESMAN NAMED PAUL.HE WAS VERY HELPFUL AND OFFERED ME ALOT OF DIFFERENT CHOICES. I HAD READ A BAD REVIEW ABOUT PAUL BUT WAS SO PLEASANTLY SURPRISED!!! HE WAS A GREAT SALESPERSON

2
★★★★★

I WENT IN TODAY TO BUY SOME FURNITURE-I WAS APPROACHED BY A VERY CHARMING SALESMAN NAMED PAUL.HE WAS VERY HELPFUL AND OFFERED ME ALOT OF DIFFERENT CHOICES. I HAD READ A BAD REVIEW ABOUT PAUL BUT WAS SO PLEASANTLY SURPRISED!!! HE WAS A GREAT SALESPERSON

.

Our shopping experience was very pleasant. No pressure to buy. Paul was our advisor. He was very knowledgable and helpful with our decisions for our purchase. The prices were very competative and the quality was exceptional. Delivery service was first rate. My husband and I highly recommend.

2
★★★★★

Our shopping experience was very pleasant. No pressure to buy. Paul was our advisor. He was very knowledgable and helpful with our decisions for our purchase. The prices were very competative and the quality was exceptional. Delivery service was first rate. My husband and I highly recommend.

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Yeah so I spoke with "Paul" regarding the availability of wood burning fire pits. OH SURE, he said we have lots of those. Then I drove an hour to get there to see them... Paul was on the phone (would not get off despite the fact he said to "ask for him personally and he would make sure I was ""taken care of"") then I was told by one of the back room stock guys that they don't even have wood burning fire pits. Word to the general consumer: STAY AWAY FROM THESE GUYS. They are only preying on perceived Westside $$$ and have no idea what the level of consumer service might be to deserve their ridiculous prices and holier than thou customer treatment...

0
★☆☆☆☆

Yeah so I spoke with "Paul" regarding the availability of wood burning fire pits. OH SURE, he said we have lots of those. Then I drove an hour to get there to see them... Paul was on the phone (would not get off despite the fact he said to "ask for him personally and he would make sure I was ""taken care of"") then I was told by one of the back room stock guys that they don't even have wood burning fire pits. Word to the general consumer: STAY AWAY FROM THESE GUYS. They are only preying on perceived Westside $$$ and have no idea what the level of consumer service might be to deserve their ridiculous prices and holier than thou customer treatment...

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Ordered teak table and chairs and was told delivery would take 3 weeks. Delivery took 4 weeks, seat cushions took 6 weeks and we had to pick them up (Steve the salesman said he'd drop them by). We ordered arm chairs and right before delivery was informed they only had side chairs, so either we take the side chairs and a discount or we wait 4 months for arm chairs. We took the side chairs because we wanted chairs. Our tilt umbrella spins in the wind and Berks has no solution. After the problems started Steve the friendly salesguy became hostile and we were just a problem they wanted to go away. Service was great until they got our money.

0
★☆☆☆☆

Ordered teak table and chairs and was told delivery would take 3 weeks. Delivery took 4 weeks, seat cushions took 6 weeks and we had to pick them up (Steve the salesman said he'd drop them by). We ordered arm chairs and right before delivery was informed they only had side chairs, so either we take the side chairs and a discount or we wait 4 months for arm chairs. We took the side chairs because we wanted chairs. Our tilt umbrella spins in the wind and Berks has no solution. After the problems started Steve the friendly salesguy became hostile and we were just a problem they wanted to go away. Service was great until they got our money.

Pros: decent selection

Cons: inept salesperson, inaccurate delivery

Message from Berk's Llc

We are a 50 year old Southern California Company specializing in the highest quality outdoor furniture available today. We carry the top brand names in our industry and we stock a large inventory of furniture to satisfy your immediate need or can custom order furniture to coordinate to any style of color palette. Choose from hundreds of fabrics and a myriad of frame colors. We also offer fireplace furnishings - Realistic Gas Logs, Fireplace screens and Replacement Glass Enclosures (doors) and fireplace tool sets, too! Professional installation and consultation available.



We have just opened a store in Agoura Hills: 818-991-7447.

More about Berk's Llc

We carry a large variety of high-end outdoor furniture including the following top brands: Woodard-Landgrave, Century, Castelle, Les Jardin Teak, Terra, Lane Venture, Whitecraft, and Lloyd Flanders. We also carry fireplace furnishings.

 

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