Pep Boys Auto Parts & Service

★★☆☆☆
  • 1650 W Redlands Blvd

    Redlands, CA 92373

    Map & Directions
  • 909-792-9110

About Pep Boys Auto Parts & Service

Categories
  • Automotive Repair
  • Car Batteries
  • Tires
  • Oil Changes
  • Smog Testing
Hours
M-Sa 7:30am-8pm, Su 9am-6pm
Emails
  • contactus@pepboys.com
Payment Options
  • American Express
  • Apple Pay
  • Cash
  • Check
  • Diners Club
  • Discover
  • MasterCard
  • Visa
Brands
  • AC Delco
  • Actron
  • AllTrade
  • ArmorAll
  • Autolite
  • Bayco
  • BF Goodrich
  • Black & Decker
  • Black Magic
  • Bosch
  • Castrol
  • Champion
  • Chevron
  • Coleman
  • Continental
  • Cooper
  • CRC
  • Dayco
  • DeWalt
  • Eagle One
  • Fram
  • Goodyear
  • Gumout
  • Gunk
  • Hankook
  • Haynes
  • K&N
  • Kawasaki
  • Lucas
  • Meguiars
  • Michelin
  • Mobil
  • Monroe
  • Mothers
  • NGK
  • OTC
  • Peak
  • Pennzoil
  • Philips
  • Powerbuilt
  • Purolator
  • Quaker State
  • RainX
  • Schumacher
  • Snap-on
  • STP
  • Surf City Garage
  • Turtle Wax
  • Valvoline
  • Walker
Services
  • Alignments
  • Alternators
  • Batteries
  • Brakes
  • Clutch Replacement
  • Engine Repair
  • Exhaust
  • Fluid Exchanges
  • Heating & Cooling
  • Manufacturer’s Scheduled Maintenance
  • Oil Changes
  • Seasonal Prep Packages
  • Starters
  • State Inspections (by location)
  • Steering and Suspension
  • Tires
  • Tune-Ups + FREE Services: Battery Installation
  • Battery Test
  • Windshield Wiper Replacement

Automotive

Automotive
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Brakes & Tire Services
Engine Performance
Oil Changes & Batteries
Shocks & Struts
Alignments

Brake Repair Services

If your brakes squeal or grind, grab causing jerky stops or your warning light flashes it may be time for a free* brake system inspection. Pep Boys offers brake service packages starting as low as $129.99 per front or rear brake service ($99.99 after mail-in rebate).

    Tire Services

      1.8 5
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      .

      They have alignment warranty that they try anything to avoid covering up. The female manager Amanda is horrible and rude. They told me that I could come by for alignment in phone. I drove there and left my car with them.Then they called me back half an hour later and said that they don't have time to do the alignment that day. I called back and talked to the store manager and complained. They promised that they do the alignment day after.

      The day after they came with a list of the defects and said they wouldn't do the alignment that was covered by the warranty unless I fix the defects for $ 500. The defects that they didn't mention when i paid for the alignment with them in two months earlier.

      I went to another shop and they told me that 60% on the list were overchage. They fixed only one thing and I took the car back to pep Boys. I was lucky that the female manager wasn't there. They wouldn't accept the car, but i used her name and said she said OK to this and I got my alignment :).

      1
      ★☆☆☆☆

      They have alignment warranty that they try anything to avoid covering up. The female manager Amanda is horrible and rude. They told me that I could come by for alignment in phone. I drove there and left my car with them.Then they called me back half an hour later and said that they don't have time to do the alignment that day. I called back and talked to the store manager and complained. They promised that they do the alignment day after.

      The day after they came with a list of the defects and said they wouldn't do the alignment that was covered by the warranty unless I fix the defects for $ 500. The defects that they didn't mention when i paid for the alignment with them in two months earlier.

      I went to another shop and they told me that 60% on the list were overchage. They fixed only one thing and I took the car back to pep Boys. I was lucky that the female manager wasn't there. They wouldn't accept the car, but i used her name and said she said OK to this and I got my alignment :).

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      .

      Went in to get a new alternator after getting a 95 dollar diagnostic across the street, car was fine when we left the other store and dropped it off literally across the street, when we picked it up there was a HUGE dent in the inside of the rim and the tire was loosing pressure and the guy across the street doesn't remember seeing any of it... HORRIBLE EXPERIENCE, HORRIBLE STORE, GO SOMEWHERE ELSE!

      1
      ★☆☆☆☆

      Went in to get a new alternator after getting a 95 dollar diagnostic across the street, car was fine when we left the other store and dropped it off literally across the street, when we picked it up there was a HUGE dent in the inside of the rim and the tire was loosing pressure and the guy across the street doesn't remember seeing any of it... HORRIBLE EXPERIENCE, HORRIBLE STORE, GO SOMEWHERE ELSE!

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      .

      Just came home from having my car seviced. I guess from seeing the old comments they MUST have new management now!! I recieved Excellent Customer service and Was in and out in remarkable time. I would so recommend to my friends and family! Thank you Pep Boys!! Manny Moe and Jack!

      5
      ★★★★★

      Just came home from having my car seviced. I guess from seeing the old comments they MUST have new management now!! I recieved Excellent Customer service and Was in and out in remarkable time. I would so recommend to my friends and family! Thank you Pep Boys!! Manny Moe and Jack!

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      .

      I took my car in for brake and A/C service. I dropped it off at 8am this morning, was told that it would take 4 hours. It's now 1:32pm. I've received no follow up phone call on the status or even how much the repairs would be. I called them at 11am, and was told that the A/C tech would not be until 12pm, that they would call as soon as they checked the car. No call yet.

      1
      ★☆☆☆☆

      I took my car in for brake and A/C service. I dropped it off at 8am this morning, was told that it would take 4 hours. It's now 1:32pm. I've received no follow up phone call on the status or even how much the repairs would be. I called them at 11am, and was told that the A/C tech would not be until 12pm, that they would call as soon as they checked the car. No call yet.

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      .

      I used to work there, they lie in their service department and harasse their female employees. dont know if its like that anymore, but it was when I worked there!

      1
      ★☆☆☆☆

      I used to work there, they lie in their service department and harasse their female employees. dont know if its like that anymore, but it was when I worked there!

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