West Covina Pet Hospital

★★☆☆☆
Welcome to West Covina Pet Hospital!
  • 1823 W San Bernardino Rd

    West Covina, CA 91790

    Map & Directions
  • 626-337-2023

Pets & Animals

Pets & Animals
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HORRIBLE!!!!! pet hospital!!!!! Dirty! over charge on everything, and their receptionist and manger are rude! They talk so much crap about all their clients. They might act friendly in front of you but talk crap about you once they go in the back.

0
★☆☆☆☆

HORRIBLE!!!!! pet hospital!!!!! Dirty! over charge on everything, and their receptionist and manger are rude! They talk so much crap about all their clients. They might act friendly in front of you but talk crap about you once they go in the back.

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Worst veterinary clinic EVER! I took my cat in for an exam/vaccines. When we went into the exam room, the exam table was dirty from the previous dog that was in the exam room before us. They didn't bother cleaning it. The vet had a torn glove that he didn't bother to change. Who knows when the last time was when he changed it. But I guess it was okay, since the vet did not even touch my cat. Didn't check his ears or his eyes. Nothing. My cat had a struvite crystal blockage last year (cost ~$900), so he needs prescription cat food. After lecturing us about why the cat food is necessary (which we already knew, which was a waste of time), the vet left. Doing nothing with the cat still. The vet tech came in to administer the vaccines and that was it. They charged us $40 for writing a prescription and not checking the cat at all. Total for visit: $120. RIP OFF. Also, the doctor refused to listen to us when we asked questions......BUT after calling the office and complaining, they refunded us back our $40.

0
★☆☆☆☆

Worst veterinary clinic EVER! I took my cat in for an exam/vaccines. When we went into the exam room, the exam table was dirty from the previous dog that was in the exam room before us. They didn't bother cleaning it. The vet had a torn glove that he didn't bother to change. Who knows when the last time was when he changed it. But I guess it was okay, since the vet did not even touch my cat. Didn't check his ears or his eyes. Nothing. My cat had a struvite crystal blockage last year (cost ~$900), so he needs prescription cat food. After lecturing us about why the cat food is necessary (which we already knew, which was a waste of time), the vet left. Doing nothing with the cat still. The vet tech came in to administer the vaccines and that was it. They charged us $40 for writing a prescription and not checking the cat at all. Total for visit: $120. RIP OFF. Also, the doctor refused to listen to us when we asked questions......BUT after calling the office and complaining, they refunded us back our $40.

Pros: Refunded our money

Cons: Dirty, Dismissive, Careless, and MORE

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my son took my one month pregnant Chihuahua in to make sure she is pregnant but the vet said she is not & come back in 2 weeks to make sure, after 2 weeks my son went back the vet still said not pregnant & they charged him againt , after 2weeks my Chihuahua had a healthy pupy ,i don't know what kind of vet check out my dog twice without knowing that my dog was pregnant

1
★☆☆☆☆

my son took my one month pregnant Chihuahua in to make sure she is pregnant but the vet said she is not & come back in 2 weeks to make sure, after 2 weeks my son went back the vet still said not pregnant & they charged him againt , after 2weeks my Chihuahua had a healthy pupy ,i don't know what kind of vet check out my dog twice without knowing that my dog was pregnant

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.

Worst veterinary clinic EVER! I took my cat in for an exam/vaccines. When we went into the exam room, the exam table was dirty from the previous dog that was in the exam room before us. They didn't bother cleaning it. The vet had a torn glove that he didn't bother to change. Who knows when the last time was when he changed it. But I guess it was okay, since the vet did not even touch my cat. Didn't check his ears or his eyes. Nothing. My cat had a struvite crystal blockage last year (cost ~$900), so he needs prescription cat food. After lecturing us about why the cat food is necessary (which we already knew, which was a waste of time), the vet left. Doing nothing with the cat still. The vet tech came in to administer the vaccines and that was it. They charged us $40 for writing a prescription and not checking the cat at all. Total for visit: $120. RIP OFF. Also, the doctor refused to listen to us when we asked questions......BUT after calling the office and complaining, they refunded us back our $40.

1
★☆☆☆☆

Worst veterinary clinic EVER! I took my cat in for an exam/vaccines. When we went into the exam room, the exam table was dirty from the previous dog that was in the exam room before us. They didn't bother cleaning it. The vet had a torn glove that he didn't bother to change. Who knows when the last time was when he changed it. But I guess it was okay, since the vet did not even touch my cat. Didn't check his ears or his eyes. Nothing. My cat had a struvite crystal blockage last year (cost ~$900), so he needs prescription cat food. After lecturing us about why the cat food is necessary (which we already knew, which was a waste of time), the vet left. Doing nothing with the cat still. The vet tech came in to administer the vaccines and that was it. They charged us $40 for writing a prescription and not checking the cat at all. Total for visit: $120. RIP OFF. Also, the doctor refused to listen to us when we asked questions......BUT after calling the office and complaining, they refunded us back our $40.

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1 out of 1 people found this review helpful.

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These guys literally saved Thelma Lou's life. After a terrible experience at the emergency clinic, and two days of infection setting in on my 3 month old puppy, she was at deaths door. I took her here, and they knew exactly what was wrong, and what to do about it, and immediately took appropriate actions. After a few surgeries, daily flushing, and check ups, I am now bringing Thelma in about once a month. She is almost completely healed, she is a happy, and alive puppy thanks to everyone there.... A special thanks to Mike and Roman who were there early (literally) every morning to take care of Thelma Lou. Everyone there was compassionate, and everyone spoiled Thelma. They are devoted and caring pet hospital, and I will never take my animals anywhere else.

5
★★★★★

These guys literally saved Thelma Lou's life. After a terrible experience at the emergency clinic, and two days of infection setting in on my 3 month old puppy, she was at deaths door. I took her here, and they knew exactly what was wrong, and what to do about it, and immediately took appropriate actions. After a few surgeries, daily flushing, and check ups, I am now bringing Thelma in about once a month. She is almost completely healed, she is a happy, and alive puppy thanks to everyone there.... A special thanks to Mike and Roman who were there early (literally) every morning to take care of Thelma Lou. Everyone there was compassionate, and everyone spoiled Thelma. They are devoted and caring pet hospital, and I will never take my animals anywhere else.

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1 out of 1 people found this review helpful.

.

I took my often agitated and nervous 13 year old cocker spaniel in for a grooming. She usually has to be sedated but this time around she was very well behaved. The people that work there are very friendly and courteous not to mention honest. They also did a wonderful job on grooming her. This hospital is convenient in taking in your dog for shots as well as grooming. I would recommend this hospital to anyone!

PROS: prices are reasonable and they did a wonderful job on my precious fur!
CONS: time took longer than expected

4
★★★★☆

I took my often agitated and nervous 13 year old cocker spaniel in for a grooming. She usually has to be sedated but this time around she was very well behaved. The people that work there are very friendly and courteous not to mention honest. They also did a wonderful job on grooming her. This hospital is convenient in taking in your dog for shots as well as grooming. I would recommend this hospital to anyone!

PROS: prices are reasonable and they did a wonderful job on my precious fur!
CONS: time took longer than expected

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1 out of 1 people found this review helpful.

More about West Covina Pet Hospital

The veterinarians and the staff at West Covina Pet Hospital have provided West Covina and the surrounding areas compassionate veterinary care and pet services year after year, making us the animal clinic of choice for pet owners. Read our petsimonials and pet memorial page to meet some of our beloved animal friends. West Covina Pet Hospital is a full-service animal hospital whose mission is to offer the best medical and surgical care to your pets and to provide genuine customer service. At West Covina Pet Hospital, you will walk into a calm, welcoming, and friendly environment every visit, so that the experience is as comfortable as possible for you and your pet.

 

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