Seco Canyon Animal Clinic

★★☆☆☆
  • 27935 Seco Canyon Rd

    Santa Clarita, CA 91350

    Map & Directions
  • 661-296-8848

About Seco Canyon Animal Clinic

Hours
Mon-Fri 8am-6pm, Sat 9am-4pm

Pets & Animals

Pets & Animals
More choices in Santa Clarita:
Resultset_next

Happy Pets Veterinary Center

27550 Newhall Ranch Rd. Valencia, CA

Resultset_next

Collett Veterinary

13815 Sayre St Sylmar, CA

2.4 5
Hi! Sign in to let us know how Seco Canyon Animal Clinic was?
Write a Review
.

I have never written a review on anything before. I don't get that upset if a restaurant or store is short handed and I don't get the best of service but I really feel obligated to write something about my experience here. I am going to leave out how and from where I acquired this kitten as I do not want to bring those people and that organization into my review. I am a volunteer that fosters cats and kittens. I was asked to foster a kitten that needed to have a damaged eye removed. I agreed since I have a kitten I adopted last fall that was born blind and later had to have both his eyes removed due to Glaucoma so I was familiar with the after care. The kitten was taken to Seco Canyon Animal Clinic and the surgery was performed there. I picked the kitten up the following morning. Two days later the kittens eye was tearing terribly so I took her back in since I don't remember that happening with my kitten. I was told it was normal because the kittens eye was damaged by a foxtail and there was an abscess in the eye that she could not completely clean out because she didn't want to get too close to the brain cavity. It was infected and we just needed to let it drain. She asked me to come back in two days. At first I thought ok, my kitten did not have an abscess so I guess this is normal. When I went back two days later when the vet looked at the kitten she had a horrible look on her face took the kitten to the back and said I'll be right back. When she returned she had removed the sutures saying the eye needed to drain more, it was very infected and wanted me to increase the antibiotics to three times a day and come back on Monday. I was starting to get a little concerned after this visit because the eye really didn't look very good and now I have an open eye socket subject to cat liter and other foreign objects. My husband was out of town that weekend but when he came home on Sunday afternoon he took one look at her and told me to call our personal vet for a second opinion. On Monday I called our vet and made an early evening appointment but I also took her back to Seco to see what they would tell me next. I did not even see the vet on this visit. The receptionist took her in the back came back and told me the doctor says everything looks great do you want to make another follow up appointment? I said I don't know does the doctor want to see her again? She said call next week and make a follow up. I asked her when the doctor planned on re suturing the eye. She went and asked her and came back and said the doctor says no more sutures. I was upset at this point. I went to my vet and she opened up the eye cavity and found a free floating suture. She explained that if the eye tissue is not completely cleared out that the tissue will continue to swell and tear. She agreed that there was an infection. The next morning my vet cleared out the remaining eye tissue and sutured up the eye. The other thing that was strange is that when you remove an eye you have to cut the eyelid during surgery so that they eye heals shut. Seco originally only sutured the eyelids together without cutting them so I'm guessing their intention was never to close the eye. I don't think they planned on putting her through another surgery when the infection cleared up to cut the eyelids and sew them shut. She was on antibiotics so even if it's closed shut I'm thinking the antibiotics would have cleared the infection. At least that was my vets thought.
??
To be fair I am not a veterinarian so I cannot with 100% certainty say this place is incompetent and my vet is professional she didn't really want to say anything negative about another practice without seeing the records, which I tried to get from Seco but was denied. I can tell you this though. The whole time I had her I would try to play with her and she would not play. She would follow us around constantly purring but she would not play. I thought it was odd but I didn't make the connection that it could be possibly medical. The day we came back from my vet only hours after surgery she was playing. I mean she was a wild and crazy playing kitten. I couldn't believe it. My proof that even though she had just had surgery she still felt so much better than she ever did under Seco's care.

??The above is the reason for the review. However, other things I did notice was what appeared to be a badly attempted clean up of a blood stain on the waiting room floor that a min-pin kept sniffing while his owner was paying his bill. Using a bucket and mop to clean the floor of one of the patient rooms. They screwed up one of my appointments so I had to wait a half an hour for the vet to return. She walked up to the clinic door with no shoes on. Right before she came in she slipped them on. Smaller issue's but the whole package really makes this place questionable.

1
★☆☆☆☆

I have never written a review on anything before. I don't get that upset if a restaurant or store is short handed and I don't get the best of service but I really feel obligated to write something about my experience here. I am going to leave out how and from where I acquired this kitten as I do not want to bring those people and that organization into my review. I am a volunteer that fosters cats and kittens. I was asked to foster a kitten that needed to have a damaged eye removed. I agreed since I have a kitten I adopted last fall that was born blind and later had to have both his eyes removed due to Glaucoma so I was familiar with the after care. The kitten was taken to Seco Canyon Animal Clinic and the surgery was performed there. I picked the kitten up the following morning. Two days later the kittens eye was tearing terribly so I took her back in since I don't remember that happening with my kitten. I was told it was normal because the kittens eye was damaged by a foxtail and there was an abscess in the eye that she could not completely clean out because she didn't want to get too close to the brain cavity. It was infected and we just needed to let it drain. She asked me to come back in two days. At first I thought ok, my kitten did not have an abscess so I guess this is normal. When I went back two days later when the vet looked at the kitten she had a horrible look on her face took the kitten to the back and said I'll be right back. When she returned she had removed the sutures saying the eye needed to drain more, it was very infected and wanted me to increase the antibiotics to three times a day and come back on Monday. I was starting to get a little concerned after this visit because the eye really didn't look very good and now I have an open eye socket subject to cat liter and other foreign objects. My husband was out of town that weekend but when he came home on Sunday afternoon he took one look at her and told me to call our personal vet for a second opinion. On Monday I called our vet and made an early evening appointment but I also took her back to Seco to see what they would tell me next. I did not even see the vet on this visit. The receptionist took her in the back came back and told me the doctor says everything looks great do you want to make another follow up appointment? I said I don't know does the doctor want to see her again? She said call next week and make a follow up. I asked her when the doctor planned on re suturing the eye. She went and asked her and came back and said the doctor says no more sutures. I was upset at this point. I went to my vet and she opened up the eye cavity and found a free floating suture. She explained that if the eye tissue is not completely cleared out that the tissue will continue to swell and tear. She agreed that there was an infection. The next morning my vet cleared out the remaining eye tissue and sutured up the eye. The other thing that was strange is that when you remove an eye you have to cut the eyelid during surgery so that they eye heals shut. Seco originally only sutured the eyelids together without cutting them so I'm guessing their intention was never to close the eye. I don't think they planned on putting her through another surgery when the infection cleared up to cut the eyelids and sew them shut. She was on antibiotics so even if it's closed shut I'm thinking the antibiotics would have cleared the infection. At least that was my vets thought.
??
To be fair I am not a veterinarian so I cannot with 100% certainty say this place is incompetent and my vet is professional she didn't really want to say anything negative about another practice without seeing the records, which I tried to get from Seco but was denied. I can tell you this though. The whole time I had her I would try to play with her and she would not play. She would follow us around constantly purring but she would not play. I thought it was odd but I didn't make the connection that it could be possibly medical. The day we came back from my vet only hours after surgery she was playing. I mean she was a wild and crazy playing kitten. I couldn't believe it. My proof that even though she had just had surgery she still felt so much better than she ever did under Seco's care.

??The above is the reason for the review. However, other things I did notice was what appeared to be a badly attempted clean up of a blood stain on the waiting room floor that a min-pin kept sniffing while his owner was paying his bill. Using a bucket and mop to clean the floor of one of the patient rooms. They screwed up one of my appointments so I had to wait a half an hour for the vet to return. She walked up to the clinic door with no shoes on. Right before she came in she slipped them on. Smaller issue's but the whole package really makes this place questionable.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am not one to get online and post reviews about anything, but this place is absolutely horrible. The veterinarians have zero interest in talking to you about your treatment options. When they mislead you or make a mistake, they will not refund your money even if it means you will not visit their clinic in the future. They would rather be stubborn and loose a customer.

I used to go there because they are close to my house and quite convenient. However, the overpriced office visits coupled with unethical business practices and general incompetence has led me to seek veterinary services elsewhere. I was in the military and used to take my dogs to vets across the country, the Seco Canyon Animal Clinic is by far the worst I have ever had to deal with.

You are better off at the Santa Clarita Animal Hospital. If I could give zero stars I would

1
★☆☆☆☆

I am not one to get online and post reviews about anything, but this place is absolutely horrible. The veterinarians have zero interest in talking to you about your treatment options. When they mislead you or make a mistake, they will not refund your money even if it means you will not visit their clinic in the future. They would rather be stubborn and loose a customer.

I used to go there because they are close to my house and quite convenient. However, the overpriced office visits coupled with unethical business practices and general incompetence has led me to seek veterinary services elsewhere. I was in the military and used to take my dogs to vets across the country, the Seco Canyon Animal Clinic is by far the worst I have ever had to deal with.

You are better off at the Santa Clarita Animal Hospital. If I could give zero stars I would

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I don't know what happened to this clinic. Our first experiences were very good. The last few times we've brought our dogs in, those doctors were nowhere to be found. Our most recent experience has left me looking for a new place to care for our animals.

We took our dog in to have two mast cell tumors removed. That $900 surgery went OK, but within days it looked like a new lump was forming. So when we brought him back in to have those stitches removed, we asked about the new lump. "Oh its small if it gets bigger come back and we'll take it out". Keep in mind we were there to have his stitches removed. They had the audacity to charge us $40 for a "Doctor visit" JUST for that quick look.

They failed to call us with a status update when the surgery was done. They also failed to call us with the biopsy results. Each time we've been in the doctors act like they've never met our dog before. The doctor asked US about the test results - shouldn't he have that on file?

Now, I'm not asking for a free lunch, but $40 to answer a simple question about a lump after just spending $900 for the same problem seems pretty greedy to me. I hope that $40 was worth it, because they're going to miss out on all the money they will make on his future surgeries and my other animals for that matter.

Not recommended.

1
★☆☆☆☆

I don't know what happened to this clinic. Our first experiences were very good. The last few times we've brought our dogs in, those doctors were nowhere to be found. Our most recent experience has left me looking for a new place to care for our animals.

We took our dog in to have two mast cell tumors removed. That $900 surgery went OK, but within days it looked like a new lump was forming. So when we brought him back in to have those stitches removed, we asked about the new lump. "Oh its small if it gets bigger come back and we'll take it out". Keep in mind we were there to have his stitches removed. They had the audacity to charge us $40 for a "Doctor visit" JUST for that quick look.

They failed to call us with a status update when the surgery was done. They also failed to call us with the biopsy results. Each time we've been in the doctors act like they've never met our dog before. The doctor asked US about the test results - shouldn't he have that on file?

Now, I'm not asking for a free lunch, but $40 to answer a simple question about a lump after just spending $900 for the same problem seems pretty greedy to me. I hope that $40 was worth it, because they're going to miss out on all the money they will make on his future surgeries and my other animals for that matter.

Not recommended.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Seco Canyon Animal Clinic is a great place to bring your pet. They are very friendly and caring towards you and your pet. Usually my dog freaks out whenever he has to to the vet, but he seems more at ease here. The vets spend quality time with you and it has just a great overall atmosphere.

5
★★★★★

Seco Canyon Animal Clinic is a great place to bring your pet. They are very friendly and caring towards you and your pet. Usually my dog freaks out whenever he has to to the vet, but he seems more at ease here. The vets spend quality time with you and it has just a great overall atmosphere.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The Animal Clinic on Seco Cyn is a very nice group. The office is clean and inviting. The staff is friendly and seem to really like animals. The vets and great they spent a lot of time with our dog and took time to tell me lot of specifics about my dogs breed. Prices are reasonable and we would good back anytime.

4
★★★★☆

The Animal Clinic on Seco Cyn is a very nice group. The office is clean and inviting. The staff is friendly and seem to really like animals. The vets and great they spent a lot of time with our dog and took time to tell me lot of specifics about my dogs breed. Prices are reasonable and we would good back anytime.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Seco Canyon Animal Clinic, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review