Inta Gems

213-785-6663

631 S Hill St # 55 Los Angeles, CA 90014

www.intagems.com

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Categories:

Wedding Planners, Formal Wear Rental, Formal Wear Stores, General Merchandise Stores, Jewelry & Watch Stores, Jewelry

Products & Services:

Diamonds, Sapphires, Rubies and Fine Jewelry, Custom Jewelry Design, Appraisals and Repairs

Bookmark and Share See hours

Mon, Tue, Wed, Thu, Fri, Sat: 10:30am-5:30pm

Message from Inta Gems

INTA Gems, Diamonds & Jewelry is a Los Angeles jewelry store specializing in fine jewelry and platinum diamond engagement rings at everyday low prices. Located in the LA Jewelry District, we offer GIA certified diamonds and wholesale jewelry at significant savings to you. For those looking for a solitaire diamond ring, antique diamond ring, 3 stone diamond ring or custom-designed wedding ring, we can help. In addition, we offer an ample blue sapphire ring selection for those looking for a unique proposal. We travel directly to the mines to bring you a wide selection of loose diamond, alexandrite, ruby and emeralds so you can design your own diamond rings and gold wedding bands. INTA Gems, Diamonds & Jewelry is proud to be the Official Jeweler of Miss California USA?. Please ask for owners, Steve or Peter, for special Citysearch member diamond pricing.

Editorial by Citysearch

Jeweler offers GIA-certified diamonds, sapphires, rubies, emeralds and pearls. Both ready-made and custom jewelry available; specializes in engagement rings.

Key Points

  • #1 Rated Retail Jeweler
  • Best Prices Diamond Jewelry
  • Design Your Own Diamond Ring

Editorial and merchant content by Citysearch

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Insider Pages Reviews for Inta Gems

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Inta Gems is amazing

by Amanda A.

I live in Santa Clarita, CA and called INTA Gems to make an appointment the day before I actually drove out there. I told them what I was looking for in a loose diamond. When I got there the next day, they already had a selection of diamonds set aside for me to look at. My now fiancee and I fell in love a beautiful diamond and paid thousands less (about half price) for it than if we would have purchased it at our local mall. We already had the setting so INTA Gems set the diamond while we waited, it looked perfect. They also included an appraisal of the total ring. Everyone at INTA Gems was extremely nice and helpful, they gave my fiancee a print out of different ideas on how to propose to me. They also helped us find insurance for the ring. They went way above and beyond my expectations. My experience at INTA Gems was more than I could have hoped for. I would recommend them to anyone who wants a diamond they could really show off.

Posted 10/02/09 | Report Abuse

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Inta Gems is awesome!

by Crystal W.

INTA Gems is awesome! The staff is great, friendly, knowledgeable and most importantly, have AMAZING integrity! My fiancee and I stumbled upon them while we were wandering aimlessly around the jewelry district looking at all the glittering objects, and they were the first ones who didn't try to pressure us into getting something we didn't want. We told them we wanted a ring that incorporated both of our birthstones and they helped us design something completely unique. After the hour or so we spent with them, we told them we'd think about it and we wanted to keep shopping. They completely let us walk out the door after spending that much effort with us and didn't try to guilt trip or pressure us into buying the ring! Obviously we went back to them after checking out some of the other vendors since I found myself comparing all other rings to the ring INTA helped create for us. (and wait, it gets better!)

Steve gave us a great deal on the ring and called me in the middle of making it to let me know that he wasn't happy with the way some of the smaller stones were turning out (for those of you that don't know, gemstones get lighter in color the smaller they're cut). He showed me what the ring looked like with the lighter stones and, because I didn't like the way it looked, he recut a bunch more stones, just to find the 3 that would match the rest of my ring (at no charge!). It turned out absolutely beautiful and I love it!

We just went back to the jewelry district to get our wedding bands. We had an idea for a custom band for my fiancee, and again, INTA spent a bunch of time working with us and had no problem when we walked away to think about the ideas they presented to us. We priced around at some of the other jewelers to see how much they would charge to make what we had in mind, and found that INTA was a little bit more expensive, but we went with them anyways because we trust them to do a great job and take care of us.

Also, the quality of INTA jewelry is a lot better than other jewelers downtown. I've seen rings that my friends have had made at other vendors, and I've noticed that when it comes to details and finishing touches, INTA is exponentially better! The INTA family is definitely a place for everyone to check out if you're looking for anything made with exquisite attention to detail by people who care about making sure you get what you want!

Posted 07/14/09 | Report Abuse

1 out of 1 people found this review helpful.

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Inta Gems is great!

by jason k. | insider Insider | Rank: 26,743

Had a great experience at this shop in downtown la. The reviews helped as once you goto the diamond district you are faced with a ton of shops. Bought a loose diamond and a diamond necklace on 2 separate visits.. Friendly service and fair prices. They speak english and chinese and is a family owned business. Thanks to all the reviews here. Parked at pershing square parking

Posted 06/22/09 | Report Abuse

1 out of 1 people found this review helpful.

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Inta Gems is Awesome

by Benjamin W.

I would highly, highly, highly recommend INTA to anyone looking for an engagement ring in LA (or on the web)...
When I started ring shopping, I did some research and quickly found out that the LA jewelry district was the best place to go to -- there are tons of shops with diamonds at wholesale prices. However, when I actually went to the jewelry district for the first time, I was completely overwhelmed -- there were hundreds (maybe thousands) of shady salespeople all trying to get me to buy a diamond from them... I thought, how can I trust the largest single purchase of my entire life (by far) to any of these people? Store after store, counter after counter I shopped around, but I didn't feel comfortable with what I was seeing...
Then, I walked into INTA -- What a difference! I met Peter and Connie Young (It's a family-owned business) - who immediately made me comfortable with the entire process. I knew very little about diamonds, but Peter had infinite patience in educating me - without pressuring me at all. When I went back for a second visit, he offered to order several diamonds that met my specifications (and price range), so that I could get the perfect diamond for my fiancee. This truly is customer service that goes above and beyond what I would expect from any jeweler.
In the end, I ended up with a great price on a STUNNING engagement ring! In my experience, the folks at INTA are the nicest, most knowledgeable, and most trustworthy jewelers and gemologists in all of Los Angeles. I will most certainly be doing all of my future jewelry shopping here, and would recommend all of my friends to do the same. Thanks Peter and Connie!

Posted 06/20/09 | Report Abuse

2 out of 2 people found this review helpful.

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Great Service, Awesome Experience! Oh, and I LOOVVEE my ring!

by Regina L.

My boss was actually the one that told me about the jewelry district, and through that, I found INTA Gems on online (through several review sites).

Me and my fiance actually started shopping for rings back in Dec (he proposed 3 weeks ago!). We both live and work in San Diego so initially we started looking over there (with no luck). My boss recommended the jewelry district in LA so we decided to check it out.

After researching engagement rings and the jewelry district, INTA gems was the first place to pop up on my search. And with all the great reviews, how could I NOT check the place out? Well, I'm very glad that we checked it out because Steve was very patient with how picky I was. Letting me look at as many diamonds and settings as I wanted!

We bought the diamond in Dec. and bought the setting early Jan. Not only did they have the best prices, they also had a wide variety to choose from! Everyone there was more than helpful and very friendly (never pushy). And they sized our ring and set our diamond in an hour. VERY quick service! =)

I would definitely recommend INTA Gems to anyone and everyone! I'm the first out of my group of friends to be engaged so when all my girl friends are ring shopping, I will definitely send them on over to INTA Gems! Oh, and... you'll be seeing us again soon when we buy our wedding bands! ;)

Thanks again Steve (and family)!

PS: thanks to Peter for recommending that restaurant in Carlsbad! it's already bookmarked so hopefully I can go try it out soon!

Posted 02/11/09 | Report Abuse

2 out of 2 people found this review helpful.

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Amazing!!!

by Nicole J.

My experience at INTA gems was amazing! I loved INTA gems staff, they were extremely helpful and made me feel at home. They have a beautiful collection of rings and are speedy at sizing, my ring was ready within a half hour after picking it out!! I would definitely, without a doubt, recommend INTA gems.

Posted 01/06/09 | Report Abuse

1 out of 1 people found this review helpful.

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Great Experience!!!!!

by Mark O.

My experience at INTA Gems when purchasing the perfect Engagement Ring was truly an amazing experience! The associates were extremely kind and helpful. They were very knowledgeable about their inventory and gems in general. I would recommend anyone looking for the perfect jewelry at an honest price to visit INTA Gems!

Posted 01/04/09 | Report Abuse

1 out of 1 people found this review helpful.

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Incredible Experience!

by Danae A.

We went there and got an engagement ring with a 3-carat white sapphire. They were extremely knowledgeable as well as helpful. I never felt "sold" I felt like they genuinely cared. I will most definitely return!!

Posted 08/13/08 | Report Abuse

2 out of 2 people found this review helpful.

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Great Service, Quality and Selection!

by Emily B.

I went to Inta Gems to buy an engagement ring after reading positive reviews about their quality and service. I had never purchased an expensive piece of jewelry before and didn't have very much knowledge about buying diamonds. But Peter and his mother were extremely helpful and patient guiding me through the process. I never felt pressured or rushed and their advice seemed genuine. I ended up with a gorgeous engagement ring for my girlfriend which she absolutely loved. We'll definitely be going back for wedding bands as well! I highly recommend Inta Gems.

Posted 07/15/08 | Report Abuse

1 out of 1 people found this review helpful.

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Personalized Service and Honest Deals

by Gloriana F.

This review has been a long time coming, but with frantically planning a wedding for the last 8 months, I'm just now coming up for air :) My fiance and I wanted to create a really special engagement ring and for weeks before our purchase we spent a lot of time online and really did our research. When the time came we headed to downtown LA and spent an entire day in the jewelry district going from store to store to look for our ring..it is truly a dizzying experience. There is soooo much to look at...after a while it just all starts to look the same. And every time you so much as give anything a sideways glance, the shopkeepers are on you like vultures. I wish I had a recorder that said "Thank you, but we are just looking, I'll let you know if I need your help." Eventually we happened on Inta Gems, and the moment walked in we knew it was different. Everyone there was so courteous and helpful...not pushy at all, just genuinely friendly. Peter helped us through the whole process and he was just lovely. I already had an idea of what qualities I wanted in a diamond and with them in mind he found a stone for me in New York and had it flown out so I could look at it. Now, that is service...and all for a very fair price. Like I said earlier, I had done my research and knew what this stone was worth so I know I got a good deal. Honest business practices and excellent service...what more can you ask for? I highly recommend Inta Gems, and you can bet we'll be back for our wedding bands! See you soon, Peter!

Posted 06/05/08 | Report Abuse

2 out of 2 people found this review helpful.

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Stop wasting time! Go to Inta Gems!

by D G.

So, earlier this year I was looking for the perfect diamond, for my perfect woman, at the best price I could find. I had a budget and a whole list of spec's that I wanted. Any man who has done this before would know how extensive and how hard it is to find the perfect ring. I was a man on a mission, and explored every option - internet, referrals from friends, local shops, and even the big "engagement" ring stores. After driving around all of LA and Orange County, a friend told me to look downtown...but to beware of unscrupulous vendors. I did my research and decided to go to Inta Gems, it looked reputable and got awesome reviews...so I thought that I would check it out. I am so glad that I did! Right away I was greeted by friendly people and the selection was amazing! I had looked up diamonds on their site and found the exact one I was looking for. I wasn't totally into it, but we found an even better one, at a better price! It was an amazing diamond and they had tons of options for the actual ring and setting. My fiance really liked a certain style and we found it...and she LOVES IT!!! I felt totally comfortable with Steve and his staff right away, which was such a nice change from the diamond hustlers I had been in contact with throughout. He has an amazing knowledge of diamonds, and he offers them at a great price. He pretty much only carries GIA certified diamonds so I knew right away that the diamond I got was legit and priced correctly - even got a better deal - and free resizing if needed. I wish I had gone there right from the start, would have saved me a lot of time and energy! I know that I will go there for all my future diamond needs! If you want a great diamond, with great "No-Pressure," friendly and honest service, and at a great price, go check them out! DG in LA

Posted 04/04/08 | Report Abuse

1 out of 1 people found this review helpful.

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Excellent Customer Service, wide selection and great prices!!

by Som h.

I was referred to Inta Gems by a close friend and as soon we walked in we were treated so good like we were family. Peter took the time to go through the process of selecting diamonds and we found the perfect one! Top of the line quality diamond and he helped find the perfect ring setting that had a matching band. It was a great deal. Everyone there was just so friendly and helpful. No pressure at all. We had to get the ring resized and the diamond mounted so we had to wait after the store was closed, but everyone kept us entertained. We would never get this experience anywhere else!! Definitely would recommend Inta Gems for all your jewelry needs.

Posted 03/22/08 | Report Abuse

1 out of 1 people found this review helpful.

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The great service and quality made for a wonderful experience!!

by Natassa T.

I found my diamond engagement ring at Inta and my fiance and I couldn't have been happier with our purchase. My ring is stunning, unique, and seemed made for me. We also got a great price and it was such a pleasure to work with Steve and his staff. They were helpful and friendly and very knowledgeable. And their selection is very unique and high quality. We feel very fortunate to have found Inta Gems. I would definitely go back again. I would highly recommend them to anyone looking for that special something. This process can be quite overwhelming, but everyone at Inta made the process a wonderful experience. Thank you!

Posted 03/04/08 | Report Abuse

2 out of 2 people found this review helpful.

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Best jewelry store in Los Angeles!

by T O.

INTA Gems provided my fiance and I with more than just a gorgeous engagement ring and excellent service, but also added to our overall engagement experience. My fiance had searched all over the internet and Los Angeles for the perfect engagement ring. He decided to purchase at INTA Gems because he finally found a very high quality diamond and setting at an extremely reasonable price. He said it was a great experience working with Steve at INTA Gems and that he was very knowledgable and personable. Steve is definitely not a typical salesman. He was geniunely concerned with our overall satisfaction and was sensitive to the fact that purchasing an engagement ring is a very emotional and personal event, which he positively contributed to. When my fiance and I returned to INTA Gems for the ring sizing, Steve immediately recognized my fiance and called him by name. He was very excited for the two of us. Again, Steve made our experience a very pleasant and memorable experience. We will definitely return here for our wedding bands, as well as for our other jewelry purchases. Because of the great service, high quality jewelry, and very reasonable prices, I HIGHLY recommend INTA Gems, Diamond & Jewelry!

Posted 02/19/08 | Report Abuse

2 out of 2 people found this review helpful.

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Great Engagment Ring Experience

by Cris C.

I was in search for the perfect Sapphire Engagement ring for my girlfriend (now fiance). After months of visiting many jewelers specializing in sapphires I visited INTA Gems. Their customer service was quick to assist me with my every need in search for that perfect Sapphire Ive been looking for. They offer rare custom rings and a wide variety of gems. I highly recommend this family owned jewelry store and am certain I will be returning to purchase our wedding bands. Honest Jewelers with the best priced gems in town. Thanks INTA Gems!

Posted 01/01/08 | Report Abuse

2 out of 2 people found this review helpful.

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Latest reviews from Citysearch.

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Diamond in the rough!!!

by sonni11

I searched everywhere but couldn't find the perfect place to buy a ring. Places were either too pricey, or made me feel uncomfortable.

So I called a trusted colleague who got engaged a year before me and he raved about how he was in the same predicament as me until he found INTA Gems.

This place is amazing. It's a diamond district wholesaler, so you know you're getting an unbeatable price. But the real value is the staff. As soon as you walk into INTA Gems, you'll know it's head and shoulders above the rest of the shops in the diamond district. The family has been in the business for years. They are helpful and genuinely friendly from the minute you walk in. And most importantly, you will trust them.

Once you step into INTA Gems, you'll be relieved that you did. The whole family is great. We happened to work with Steve Pheng and I give him an A++!

Pros: Price and service

Posted 10/13/09

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for amazing jewelry

by ajantunez

I live in Santa Clarita, CA and called INTA Gems to make an appointment the day before I actually drove out there. I told them what I was looking for in a loose diamond. When I got there the next day, they already had a selection of diamonds set aside for me to look at. My now fiancee and I fell in love a beautiful diamond and paid thousands less (about half price) for it than if we would have purchased it at our local mall. We already had the setting so INTA Gems set the diamond while we waited, it looked perfect. They also included an appraisal of the total ring. Everyone at INTA Gems was extremely nice and helpful, they gave my fiancee a print out of different ideas on how to propose to me. They also helped us find insurance for the ring. They went way above and beyond my expectations. My experience at INTA Gems was more than I could have hoped for. I would recommend them to anyone who wants a diamond they could really show off.

Pros: best quality and price on diamonds

Posted 10/01/09

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Definitely a place to go!

by crysmunk

INTA Gems is awesome! The staff is great, friendly, knowledgeable and most importantly, have AMAZING integrity! My fiancee and I stumbled upon them while we were wandering aimlessly around the jewelry district looking at all the glittering objects, and they were the first ones who didn't try to pressure us into getting something we didn't want. We told them we wanted a ring that incorporated both of our birthstones and they helped us design something completely unique. After the hour or so we spent with them, we told them we'd think about it and we wanted to keep shopping. They completely let us walk out the door after spending that much effort with us and didn't try to guilt trip or pressure us into buying the ring! Obviously we went back to them after checking out some of the other vendors since I found myself comparing all other rings to the ring INTA helped create for us. (and wait, it gets better!)

Steve gave us a great deal on the ring and called me in the middle of making it to let me know that he wasn't happy with the way some of the smaller stones were turning out (for those of you that don't know, gemstones get lighter in color the smaller they're cut). He showed me what the ring looked like with the lighter stones and, because I didn't like the way it looked, he recut a bunch more stones, just to find the 3 that would match the rest of my ring (at no charge!). It turned out absolutely beautiful and I love it!

We just went back to the jewelry district to get our wedding bands. We had an idea for a custom band for my fiancee, and again, INTA spent a bunch of time working with us and had no problem when we walked away to think about the ideas they presented to us. We priced around at some of the other jewelers to see how much they would charge to make what we had in mind, and found that INTA was a little bit more expensive, but we went with them anyways because we trust them to do a great job and take care of us.

Also, the quality of INTA jewelry is a lot better than other jewelers downtown. I've seen rings that my friends have had made at other vendors, and I've noticed that when it comes to details and finishing touches, INTA is exponentially better! The INTA family is definitely a place for everyone to check out if you're looking for anything made with exquisite attention to detail by people who care about making sure you get what you want!

Pros: Great integrity and quality

Cons: not the cheapest in the jewelry district, but def the best!

Posted 07/13/09

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Great Service, Great Product

by enriquegrant

I went to INTA Gems with my fiance (now wife) to look at designs and get a custom sapphire engagement ring. I needed a custom design because we were going to take out the sapphire from a family heirloom ring and put it in a new ring that she described and I designed. Steve did a great job of showing me some designs, working with me to flesh out the final design I had in my head, and negotiating the details. In one day we got the design details worked out, settled on a price, took out the sapphire from its previous setting, measured for rings, and picked out wedding bands. Two days later I realized that I had forgotten one small design detail. I called Steve, rushed down to his shop, and drew out the detail, and it was no problem for him to add it in. The ring arrived a week and a half ahead of schedule and looked great, along with its matching band and my wedding band. When I proposed, my fiance loved it and said I did a great job of designing what she wanted. The only thing that threw her off a little bit is that the ring box INTA gave me is pretty large--at first she didn't think it was a proposal because of the ring box size, hehe. At any rate, INTA did a great job on the rings and the box was not very big of an issue. Thank you Steve for making me look good! Thanks also for helping us out with a re-sizing, multiple swapouts of my band, and for generally being available and giving great service. I didn't expect the process of ring-shopping to be as quick, easy, and comfortable as Steve made it. I would recommend INTA to any of my friends and family. Thanks again!

Pros: Great Finished Product, Great Service, Flexibility

Cons: Huge ring boxes

Posted 06/23/09

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Best Jeweler

by JTip

Long story short, only INTA Gems was able to supply me with an ideal diamond that fit my exact specs. I must have shopped about 2 dozen competitors and only INTA had what I was looking for.

INTA Gems always treats me great and that is why I continue to go to them year after year.

Pros: Superior customer service, easy to talk to, wide variety

Cons: Not applicable

Posted 06/09/09

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THERE IS A REASON FOR THE 5 STAR RATING!!

by CLH1122

I had the pleasure of meeting Peter and being able to get my engagement ring from him! I had purchased the diamond separately from a wholesaler before I had discovered Inta Gems. I was not having any luck finding a setting I liked, much less finding someone that would set a diamond that wasn't theirs. Peter SAVED ME! Not only did I find the EXACT setting I was looking for at Inta Gems, his setters set my diamond for me!! It was a risky set due to an extremely thin girdle so I lucked out!! I am so thankful for these people and will recommend them to EVERYONE looking for the perfect ring!! I can't wait to go back to pick out the wedding bands! Thank you Peter!!!!

Pros: customer service and quality!!

Cons: none

Posted 05/22/09

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Wonderful Experience.

by FuntimeBarbie

Took a two hour drive down to LA Jewelry Mart to compare prices with that of our local community. Not only did we find there was an overwhelming selection...the prices were definitey worth the drive! We had read good referrals about Inta Gems so we wanted to make it a point to find this particular place. As we walked along we went into three other places. We found each experience to be a good one. The selection was good, the prices were EXCELLENT, the people were very nice, and not too pushy.
When we entered Inta Gems, we were greeted by the owner, Jerry Young. He introduced us to a sales associate who began searching for what we were looking for. During that time, the owner's wife, Connie, made some suggestions and offered us more than reasonable prices. What set INTA GEMS apart was their attention to what WE wanted, and we could NOT have met nicer people. When all was said and done, we had bought two rings at an excellent price, they had stayed an extra hour while our rings were sized and set after locating someone who could take care of it RIGHT THERE AND THEN. We felt like we had made new friends......and we knew it was DEFINITELY worth our time/drive and we knew we'd be back in the future for additional purchases!

Pros: nice selection, personal attention, excellent prices

Cons: was out of town....for us

Posted 04/25/09

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Best Experience EVER!

by reggileu

My fiance and I went ring shopping around the San Diego area before heading to the diamond district in LA. Everywhere we went, people were just looking to make a sale. Plus they'd always try to pressure us into buying the ring! ("The sale is only until this sunday!", "I can't hold the diamond for you unless you put down a deposit of *insert ridiculous dollar amount here*", etc).

Then comes INTA Gems... I actually found this place online. Decided to check it out based on all the positive reviews and I'm so glad I did!! Steve (and family) was so helpful and never pushy. I was super picky, but Steve remained patient with me till the end. Now I have my engagement ring on as I type this, and even now (2 months after he proposed) - I still can't stop staring at it!

Great prices for GREAT quality jewelry! And great customer service! I'll be heading back there in a few months when we start shopping for our wedding rings! =D

Pros: great customer service, great selection, great prices!

Cons: none!

Posted 03/29/09

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Perfect

by Poeticalmath

they made me a custom chain and pendant. I was pleased and only took a few weeks for my order to come in....... Awesome!!!

Pros: Example: best croissants in town

Cons: What are the drawbacks?

Posted 03/26/09

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A+ Service all the way

by shakeb0x

I am very pleased to be a customer of Inta Gems. Steve Pheng took the time to explain to me what type of diamonds they offered. He never was pushy at all. If you are looking for a dealer that has excellent service and great prices for high quality diamonds, please go to Inta Gems.

Thanks,
Jason

Pros: Excellent Customer Service, Quality Diamonds, Friendly

Cons: Nothing

Posted 03/25/09

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Glad I found intagem!

by Seung1982

This was my first ring shopping exp, I'm very glad I found intagems. They are very friendly, have a good variety (if not they can show you a list and have it ordered without commitment!) and most importantly NO PRESSURE!! that sealed the deal for me. Thank you, Intagems!

Ask for Steve!!

Pros: customer service

Cons: cant think of anything

Posted 02/11/09

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Best jewelry store in the world!

by eliacevedo

My wife and I were looking for a place in downtown L.A. to fix her diamond ring. When we got to INTA Gems, we were blown away with their hospitality and knowledge of jewelry. They thoroughly explained the possibilities that we could do with my wife's ring. At the end, we opted for keeping my wife's diamond, and making a totally new diamond ring to her own liking. Thank you INTA Gems, especially Steve and Mom. They will know who wrote this review because they say they like teachers!(an inside joke!!!!!)
Eli Acevedo

Posted 02/08/09

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Great Experience!!!!!!

by duinot

My experience at INTA Gems when purchasing the perfect Engagement Ring was truly an amazing experience! The associates were extremely kind and helpful. They were very knowledgeable about their inventory and gems in general. I would recommend anyone looking for the perfect jewelry at an honest price to visit INTA Gems!

Posted 01/03/09

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yes

by jerrymcgwire

bought my engagement ring here. The most beautiful diamond ring i have ever seen. Better be cause i paid a hand ful

Posted 12/17/08

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BEST JEWELER IN LOS ANGELES

by BeachCity

I purchased an engagement ring for my girlfriend last week and I must say that my experience at Inta Gems was so wonderful. I am not a jewelry expert, however, I am an expert when it comes to customer service. I walked in and immediately felt welcome. Peter, Connie, and Jerry were all so helpful and worked with my budget to get me the best ring I could get. I am so happy with my decision to purchase my jewelry through them. All of their diamonds are GIA Certified which really adds to the quality that you receive from them. Trust me, if you are even thinking about getting a piece of jewelry, GO TO INTA GEMS! They will answer all questions you have and make you feel like your are family. 5 STARS TO INTA GEMS!

Posted 11/18/08

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Best Gem Dealer in LA! Best Customer Service and Friendly Atmosphere!

by edwardg26

My husband and I were celebrating our first year of marriage, we found Inta Gems online and wanted to buy a ruby to commemorate our first year together as husband and wife. We came to Inta Gems and met Connie and her husband, they were so friendly and took the time to show us different ruby's, explained the quality and origin of the gems. We were also happy that they worked with our budget and helped us find the perfect ruby and ring setting. An hour later we walked out with a beautiful ring that we will cherish for many years to come. We highly recommend Inta Gems for purchasing a quality gem!

Posted 11/10/08

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Superb customer service and enthusiasm!

by ringhappy

My boyfriend and I strongly recommend Inta Gems (particularly Peter and Stephanie) for their enthusiasm and excellent customer service. They spent a great deal of time walking us through different engagement ring options from ready-made to custom designed. In the end, they helped customize a family ring for us that was beautiful and within our budget. They are a pleasure to work with and I recommend them for all of your jewelry needs! Parking downtown can sometimes be a problem, but they validate when you make a purchase of a certain amount.

Pros: Customer service, Willingness to customize, Friendly Ambience

Cons: Parking can be expensive, particularly before the late afternoon

Posted 10/23/08

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Great service

by alonl

Honest staff, good service and good prices. Had my ring ready right on time and it looked great. Also didn't give me grief for buying a diamond elsewhere and having them set it - I still got a good price and a great ring.

Posted 09/01/08

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Friendly Service, Beautiful Jewelery!

by MDC2B

I had my engagement ring set made at Inta Gems, and I absolutely LOVE the rings! We used a custom design -- they were expertly made and are everything I dreamed of!

I cannot recommend Peter and his family highly enough. Evereyone is kind and helpful, they love their work and it shows.

Posted 08/28/08

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Quality Jewelry & Diamonds. Great family, no pressure service!

by DePo26

I was searching for a gorgeous engagement ring to propose to my girlfriend. Only problem: I'm a 26 year old student without a lot of money. The jewelry district downtown I was told, is where I was most likely to get the best deal. I was also told that if I found the wrong shop, that is where I was most likely to be pushed around and ripped off. So of course I was a little pensive when searching for "the right shop." I found IntaGems and chose it because the vast majority of reviews were excellent. They said it was a no pressure, family run business with a great quality product.

I've never bought a diamond before, nor a diamond ring, nor spent that much money on...well ...anything. But I wanted to do this right. First I took the GIA's free online "how to buy a diamond class" (which I recommend to everyone who is buying an expensive diamond for the first time)

I met with Steve, his father and the two girls who worked there. I thought buying an engagement ring would be stressful, but they made it relaxed and fun. One of the girls spent an hour with me, looking at my pictures I brought in, talking about style and trying on dozens of rings so that I could find the perfect one. Then steve helped me through the diamond process, until we found one that fit the ring perfectly.

But then I found out the ring was platinum (I was looking for white gold) and the diamond was too expensive for me. I was shattered because I knew it was the perfect ring. I thought about getting a smaller diamond, but Steve knocked $1,000 dollars off the sticker price so that I could afford it. Long story short, she said yes. The ring is so beautiful she at first thought it must be fake. The ring is goregous, and she (and I) get comments about it all the time. Although I still spent about $1500 more than I had originally intended I wouldn't take it back for anything. And I would definitely shop at IntaGems again,

Devon

Pros: Family Run, great value, great & friendly service

Cons: Parking is free, but only if you spend a minimum. Park at Pershings square if you're just looking

Posted 07/21/08

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Quality Gems, Educated family, Great Service

by mikeablack

I have a good friend that makes jewelry. He suggested I check out the Jewelry district in Los Angeles before I have him custom make my girlfriend's engagement ring. I am grateful he did. Through my research I found INTA Gems. My friend is no longer making my girlfriend's engagement ring (He?ll make our bands). I found fair non-aggressive educated service in a family environment at INTA Gems. I encourage anyone seeking quality Jewelry to stop by and check them out.

Pros: easy parking, quality product

Cons: if anything...my girl friend thought there were too many options.

Posted 07/17/08

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Hands down the best jeweler in town!

by jimpapass

I've shopped in the Jewelry District before and I thought I knew what I was getting myself into. I?ve been pushed around been presented iffy product even called crazy because I knew what I wanted. I had no idea how different things could be. Wow let me just say what an experience top notch service top notch craftsmanship and once again Peter thank you for everything. We looked everywhere for an engagement ring from Tiffanys to Robins Brothers and I was not impressed. Price was definitely an issue with me and secondly where is the experience with these large brick and mortar stores like Robbins Brothers? I run a family business where pride in the products we sell and most importantly service to our customers comes first. The time I spent online educating myself on diamonds helped decide what I wanted and assisted me in deciding how much to pull out of my pocket. But the knowledge and experience Peter has in this business I could never replicate. Peter literally hunted down an absolutely gorgeous diamond and topped it of with a custom setting at a fraction of the cost of similar settings. I'm a very meticulous person very detail oriented and I knew what I want and so did Peter. After the diamond and setting were finished Peter emailed me pictures and videos of the ring. My initial reaction was wow what service. I cannot tell you how happy we both are with the ring and our experience with the Inta Gems family. Were going back for our wedding bands soon and if this keeps up we might have a jeweler in the family for life!!! Hands down the best jeweler in town!!!

Pros: Expertise, Selection, Honesty. Very humble people to work with.

Cons: Parking and traffic can be a pain but hey we live in LA right?

Posted 06/27/08

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Diamonds, Engagement Rings, and More!!!

by michellebaum

My fiance wanted to make sure that he bought me a ring that I would love and that he would be proud that I was wearing, so after shopping on line for a few months we picked out the cut and quality we wanted to get. We went to Inta Gems after reading some very good reviews online and we knew we had found the right place on our first visit...Everyone at Inta Gems was helpful in the whole process, (and not at all pushy)...picking out the diamond, finding the right band, helping us find a good insurance company for it...etc. My ring is beautiful, and unique. He also had them replace a rhinestone in his college ring with a real diamond and they did an excellent job...I would highly recommend this place!

Pros: Good Value, Very Good Service...they will make sure you are happy!

Cons: Parking...it's either street or a lot...the one through the alley is $5 on Saturdays...

Posted 06/24/08

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Engagement Ring

by Fransisca

This is the best jeweler I've visited so far in my life. They are 100% very helpful and they do not give pressure to you. Everyone was very, very helpful when I was choosing my engagement ring. They want you to get what you love most and what fit in your budget than try to sell you something you can't afford. They are very patient and try to get the stone that you want even though it meant hours of multiple visits. Oh and the price, too. Believe me I check so many websites and stores (before I find Inta on CitySearch, so I have an idea) for price comparisons and they offer the best price with the best quality diamond. Don't waste your time and money and go there to check it out yourself. Believe me you'll be doing yourself a favor.

Thanks Stephanie for being so patient with me. Happy Anniversary Jerry and Connie and thanks so much for all your help Steve and Peter and everybody else!!! It was a great experience and you'll definitely see us again. Basically I've met almost everybody there since they've all help me. (Did I mention that they remember me by name right after my first visit before I decide to buy anything)

Pros: ALL THE EXPERIENCE

Cons: NONE

Posted 06/14/08

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SINCEREST JEWELERS IN L.A.

by SURFRAT

As with many lifetime L.A.-residents, I have made a number of trips to downtown with the intention of purchasing jewelry, always with the expectation of inconvenient-parking and the uncomfortable ordeal of deflecting unwanted sales-pressure from often-smarmy jewelers, who invariably act as if they are doing ME a FAVOR by spending their VALUABLE time consulting with me, when CLEARLY my potential-purchase is of relatively low financial-value. Well....THIS TIME WAS A REVELATION! After stumbling across the INTAGEM website in a search for a specific starting-point to shop for a sapphire engagement ring, I was impressed with the reviews and made the decision to visit them. What a distinct pleasure it was to not be hounded with questions as to my needs the moment I walked into the store; PETER and his fellow staff/family clearly recognize that their customers already know what they want in principle, requiring simply that someone guide them to a more specific, ultimate selection. When I requested a particular ring that I had seen on the website, I also informed PETER that my first choice would have been a different colored stone,to which he responded by showing me a custom-selected tray with an array of sapphires in the shade-range I preferred. He proceeded to allow me to examine the stones at my leisure, with no intervention other than to answer any and all my questions with a forthright and friendly understanding that my stated price-range was not negotiable;NONE OF THAT ANNOYING"up-selling" of product. When I had chosen a stone/setting, he ushered me to a comfortable upstairs-LOUNGE to await the setting-process, offering refreshment and the option to avail myself of their internet-access as a diversion. During the entire time I spent with PETER, we discussed a myriad of subjects such as favorite-restaurants, our personal L.A.-experiences and lives in-general(I was even shown a family-scrapbook). INTAGEMS made me feel like family;I will always use them in future. Mike P

Pros: outstanding personalized service, no sales-pressure

Posted 06/05/08

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Personalized Service and Honest Deals

by glorianaf

This review has been a long time coming, but with frantically planning a wedding for the last 8 months, I'm just now coming up for air :) My fiance and I wanted to create a really special engagement ring and for weeks before our purchase we spent a lot of time online and really did our research. When the time came we headed to downtown LA and spent an entire day in the jewelry district going from store to store to look for our ring. For those of you who have never had the pleasure, it is truly a dizzying experience. There is soooo much to look at...after a while it just all starts to look the same. And every time you so much as give anything a sideways glance, the shopkeepers are on you like vultures. I wish I had a recorder that said "Thank you, but we are just looking, I'll let you know if I need your help." The minute we walked into Inta Gems, we knew it was different. Everyone there was so courteous and helpful...not pushy at all, just genuinely friendly. Peter helped us through the whole process and he was just lovely. I already had an idea of what qualities I wanted in a diamond and with them in mind he found a stone for me in New York and had it flown out so I could look at it. Now, that is service...and all for a very fair price. Like I said earlier, I had done my research and knew what this stone was worth so I know I got a good deal. Honest business practices and excellent service...what more can you ask for? I highly recommend Inta Gems, and you can bet we'll be back for our wedding bands! See you soon, Peter!

Pros: Great service, beautiful gemstones, honest prices

Cons: None

Posted 06/04/08

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Great Product, Great Service

by staceyg7

I was just logging on to get the number for Inta-Gems ... becuase we're just about to order the remainder of our wedding ring set, and I was reading the last posting. The customer who was looking for a specific gem for a specific ring. This was THE EXACT way we came to know Inta-Gems. We were looking for a perfect Pink Sapphire for a custom engagement ring - Inta-Gems did an AMAZING job. Their level of detail and service are amazing and the ring is ABSOLUTELY GORGEOUS. It's so unique, and I get SO MANY compliments - THANK YOU!

Posted 06/03/08

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Simply The Best

by Mark695

Around 2001 I was searching for a specific stone to make a ring and I strolled unknowingly into Inta Gems. Unlike most of the booths in the vast world of the La jewelry district I knew right away I had found something as rare as the infamous Hope Diamond. As any of us who has gone to shop in the LA jewelry mart , it is a fast paced , cold , let's make a quick deal world and if your not ready to buy or not sure what you want you would be lucky just to get one of the merchants to even spend more than a few seconds with you. At Inta Gems I was met with just the opposite, Steve the son and his brother Peter are most always on site and ready to help you find and pick the perfect sone no matter how big or small or what shape, color and clarity you seek. Steve is a real gemologist (unlike most) and is probably one of the most knowledgeable people in the whole district. I have purchased so many items from them over the years there is far to many to list from custom rings to braclets, necklaces and single stones. I will tell you my most important experience . When you walk in you are greeted like family , from their father, mother and sister , you are given great idea's, shown many different choices and you are sure to find exactly what you want and in the best price range anywhere in the entire district. They also work with a custom ring maker that will design and build whatever it is you seek and the quality is better than the finest of big name companys with a better than one third the price. Steve and Peter along with the Family have became like Family to me and they have found stones for me that are one of a kind in the world. Don't mess around in the maze of generic jewelry, go to the best and you will be sure to get the best "Inta Gems"

Pros: One on one sevice, high quality, great price

Posted 05/06/08

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Best Deal on Engagement Rings...stop looking! Just go see Steve at Inta Gems!

by cia3737

So, earlier this year I was looking for the perfect diamond, for my perfect woman, at the best price I could find. I had a budget and a whole list of spec's that I wanted. Any man who has done this before would know how extensive and how hard it is to find the perfect ring. I was a man on a mission, and explored every option - internet, referrals from friends, local shops, and even the big "engagement" ring stores. After driving around all of LA and Orange County, a friend told me to look downtown...but to beware of unscrupulous vendors. I did my research and decided to go to Inta Gems, it looked reputable and got awesome reviews...so I thought that I would check it out.
I am so glad that I did! Right away I was greeted by friendly people and the selection was amazing! I had looked up diamonds on their site and found the exact one I was looking for. I wasn't totally into it, but we found an even better one, at a better price! It was an amazing diamond and they had tons of options for the actual ring and setting. My fiance really liked a certain style and we found it...and she LOVES IT!!!
I felt totally comfortable with Steve and his staff right away, which was such a nice change from the diamond hustlers I had been in contact with throughout. He has an amazing knowledge of diamonds, and he offers them at a great price. He pretty much only carries GIA certified diamonds so I knew right away that the diamond I got was legit and priced correctly - even got a better deal - and free resizing if needed.
I wish I had gone there right from the start, would have saved me a lot of time and energy! I know that I will go there for all my future diamond needs!
If you want a great diamond, with great "No-Pressure," friendly and honest service, and at a great price, go check them out!
DG in LA

Pros: Good service, good prices, knowledge and expertise!

Posted 04/03/08

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GREAT CUSTOMER SERVICE, HIGH QUALITY DIAMONDS AT GREAT PRICES

by hotflamingo

I was referred to Inta Gems by a close friend and as soon we walked in we were treated so good like we were family. Peter took the time to go through the process of selecting diamonds and we found the perfect one! Top of the line quality diamond and he helped find the perfect ring setting that had a matching band. It was a great deal. Everyone there was just so friendly and helpful. No pressure at all. We had to get the ring resized and the diamond mounted so we had to wait after the store was closed, but everyone kept us entertained. We would never get this experience anywhere else!! Definitely would recommend Inta Gems for all your jewelry needs.

Pros: Exellent customer service, wide selection and great prices!!

Cons: None

Posted 03/21/08

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The great service and quality made for a wonderful experience!!

by tash_t

I found my diamond engagement ring at Inta and my fiance and I couldn't have been happier with our purchase. My ring is stunning, unique, and seemed made for me. We also got a great price and it was such a pleasure to work with Steve and his staff. They were helpful and friendly and very knowledgeable. And their selection is very unique and high quality. We feel very fortunate to have found Inta Gems. I would definitely go back again. I would highly recommend them to anyone looking for that special something. This process can be quite overwhelming, but everyone at Inta made the process a wonderful experience. Thank you!

Posted 03/03/08

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Best Jewelry Store in all of Los Angeles!

by taniacesar

INTA Gems provided my fiance and I with more than just a gorgeous engagement ring and excellent service, but also added to our overall engagement experience. My fiance had searched all over the internet and Los Angeles for the perfect engagement ring. He decided to purchase at INTA Gems because he finally found a very high quality diamond and setting at an extremely reasonable price. He said it was a great experience working with Steve at INTA Gems and that he was very knowledgable and personable. Steve is definitely not a typical salesman. He was geniunely concerned with our overall satisfaction and was sensitive to the fact that purchasing an engagement ring is a very emotional and personal event, which he positively contributed to. When my fiance and I returned to INTA Gems for the ring sizing, Steve immediately recognized my fiance and called him by name. He was very excited for the two of us. Again, Steve made our experience a very pleasant and memorable experience. We will definitely return here for our wedding bands, as well as for our other jewelry purchases. Because of the great service, high quality jewelry, and very reasonable prices, I HIGHLY recommend INTA Gems, Diamond & Jewelry!

Pros: Excellent service, high quality, & great value

Cons: None

Posted 02/18/08

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Excellent customer service!

by mia2008

We had a custom 3-stone anniversary ring made at Intagems and are incredibly happy with the results. The ring came out beautifully thanks to Peter. Intagems made the setting as we had described and found perfectly matching diamond side stones. It's been a pleasure working with such knowledgeable, talented and friendly professionals. Thanks again for everything Peter!

Posted 02/18/08

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Great service,Excellent quality,Great experience!!

by kt3225

My Fiance and I had a wonderful experience at Inta Gems!! I actually had heard of Inta Gems by looking online and reading the reviews. We couldn't find the store at first so we looked around at other places. When we finally found Inta Gems we couldn't believe the difference in quality that they had compared to the other stores we had looked at. We were looking for an engagement ring and everyone there helped us find exactly what we were looking for. Especially Peter who took his time by explaining to us the differences in the diamonds we were looking at . (He really knows his stuff!) I really liked that we were not pressured into buying anything and all the time they spent with us. We ended up buying the ring that day which is absolutely beautiful! I get so many compliments on it!! Peter and his dad were great, I would definitely send all my girlfriends here! We will be going back for more jewelry!! KC

Pros: Parking,service,quality,value

Posted 01/14/08

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Rare, high quality gems and great customer service with the best prices

by cris_c

INTA Gems offers the best selection of Sapphire engagement rings. With every visit I was able to have all my questions answered. I felt this family owned jeweler store offered the best customer cervice and best prices around. When purchasing my fiance?s Sapphire engagement ring Peter was able to work with my budget and could I not have found a better deal. I highly recommend them to anyone who is in search of rare, high quality gems. I will defiantly return for future jewelry purchases.

Posted 12/31/07