Silvergate San Marcos Rtrmnt

★★★☆☆
  • 1550 Security Pl

    San Marcos, CA 92078

    Map & Directions
  • 760-744-4484

Health & Medical

Health & Medical
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Glen View Assisted Living at La Costa Glen

1950 Calle Barcelona Carlsbad, CA

2.5 2
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We moved our mother into the assisted living area a few years ago, she progressed into the Alzheimers unit. After a year there we were very disappointed in the care. Mother fell and broke her hip. Anytime there was an issue they would call and ambulance and send her off to the hospital emergency room. I would get calls at midnight to go pick her up. We moved mom out, and would not recommend them.

2
★★☆☆☆

We moved our mother into the assisted living area a few years ago, she progressed into the Alzheimers unit. After a year there we were very disappointed in the care. Mother fell and broke her hip. Anytime there was an issue they would call and ambulance and send her off to the hospital emergency room. I would get calls at midnight to go pick her up. We moved mom out, and would not recommend them.

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Although we were very impressed at the outset, our experience did not turn out to be a positive one. We did not feel that they were as adept at working with our loved as we had hoped they would be. They told us how often the staff trains to work with Alzheimer's patients, yet we did not feel that our loved one was given the experience that we had so hoped they'd have: socially, dietary, and health wise. When we moved them in, no one...not one person...was there to greet us or help us in any way. We didn't know where to put away the toiletries, for example, as they do not keep them in the bathroom. We felt like strangers moving our loved one into a very unfriendly place. There were a few of the caregivers who were great and loving, but our\n overall experience was not a good one.

1
★★★☆☆

Although we were very impressed at the outset, our experience did not turn out to be a positive one. We did not feel that they were as adept at working with our loved as we had hoped they would be. They told us how often the staff trains to work with Alzheimer's patients, yet we did not feel that our loved one was given the experience that we had so hoped they'd have: socially, dietary, and health wise. When we moved them in, no one...not one person...was there to greet us or help us in any way. We didn't know where to put away the toiletries, for example, as they do not keep them in the bathroom. We felt like strangers moving our loved one into a very unfriendly place. There were a few of the caregivers who were great and loving, but our\n overall experience was not a good one.

Pros: Nice facility, most staff friendly

Cons: frequent change in staff, not as Alzheimers knowledgeable

 

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