Quatrine

★★★★☆
  • 1117 Manhattan Ave

    Manhattan Beach, CA 90266

    Map & Directions
  • 310-379-2045

About Quatrine

Hours
Mon - Sat, 10am - 6pm; Sun, noon - 5pm

Home & Garden

Home & Garden
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4.0 3
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Where do I even begin....\r
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First off, If I could give no stars I would!!\r
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At first I truly loved this company. Thought the product was fantastic and the service was exceptional! The staff that was there was kind, outgoing and knew

3
★★★★★

Where do I even begin....\r
\r
First off, If I could give no stars I would!!\r
\r
At first I truly loved this company. Thought the product was fantastic and the service was exceptional! The staff that was there was kind, outgoing and knew

.

I had a sofa custom made about 10 years ago with washable slipcovers that are still like new.

Recently, I had a new sofa and love seat constructed to order for our vacation condo. I know a bit about workmanship, and I can tell you that this is first rate. The furniture is going to last longer than I will!

A word about their service. I changed my mind about the fabric after my initial order, and the staff was polite and receptive to making the modifications.

It's a unique store with its own factory, and I'm delighted to do business there.

2
★★★★★

I had a sofa custom made about 10 years ago with washable slipcovers that are still like new.

Recently, I had a new sofa and love seat constructed to order for our vacation condo. I know a bit about workmanship, and I can tell you that this is first rate. The furniture is going to last longer than I will!

A word about their service. I changed my mind about the fabric after my initial order, and the staff was polite and receptive to making the modifications.

It's a unique store with its own factory, and I'm delighted to do business there.

.

Had 4 custom bar stools made, painted with custom upholstered seats. 3 arrived with OBVIOUS paint drips and while unwrapping delivery man cut into wood with his box cutter.
Had custom ottoman made with my fabric. First attempt resulted in 2 inch whole in fabric on top of ottoman, second resulted in 2 different sides of fabric, 2 different patterns being sewn together.
Store manager Jamie offered only apologies for delay and thanked me for my patience. Store owner contacted and never responded. STAY AWAY FROM HERE. There are too many others places to use who would appreciate your business. At Quatrine you are just money in their pocket.

0
★☆☆☆☆

Had 4 custom bar stools made, painted with custom upholstered seats. 3 arrived with OBVIOUS paint drips and while unwrapping delivery man cut into wood with his box cutter.
Had custom ottoman made with my fabric. First attempt resulted in 2 inch whole in fabric on top of ottoman, second resulted in 2 different sides of fabric, 2 different patterns being sewn together.
Store manager Jamie offered only apologies for delay and thanked me for my patience. Store owner contacted and never responded. STAY AWAY FROM HERE. There are too many others places to use who would appreciate your business. At Quatrine you are just money in their pocket.

Pros: Fabulous at apologies

Cons: NO QUALITY CONTROL, customs items poorly upholstered

 

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