Rain Forest Fantasy

★★★★☆
  • 119 N State St

    Ukiah, CA 95482

    Map & Directions
  • 707-462-6006

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4.0 3
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I've been using Rain Forest ever since they created a beautiful arrangement for grandmothers mother's day present several years ago. I've noticed that her prices have gone up so going to begin looking for another florist.

3
★★★★★

I've been using Rain Forest ever since they created a beautiful arrangement for grandmothers mother's day present several years ago. I've noticed that her prices have gone up so going to begin looking for another florist.

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After years of great arrangements being delivered to my mother in Ukiah, Rain Forest Fantasy decided to charge my credit card AFTER on online purchase which I agreed to, another additional 10.00 delivery charge. They have always charged me 10.00 to deliver and now say it is a 20.00 charge. They never stated this online - EVER. When I checked my statement, they just tacked this charge on without even getting my ok. I would have never ordered the flowers with this exorbitant delivery charge. When I called the florist not only did not care about my concern but did not seem to care that they lost a very good customer. There are several excellent florists in Ukiah and I will now give them my business and never again to Rain Forest Fantasy.

0
★☆☆☆☆

After years of great arrangements being delivered to my mother in Ukiah, Rain Forest Fantasy decided to charge my credit card AFTER on online purchase which I agreed to, another additional 10.00 delivery charge. They have always charged me 10.00 to deliver and now say it is a 20.00 charge. They never stated this online - EVER. When I checked my statement, they just tacked this charge on without even getting my ok. I would have never ordered the flowers with this exorbitant delivery charge. When I called the florist not only did not care about my concern but did not seem to care that they lost a very good customer. There are several excellent florists in Ukiah and I will now give them my business and never again to Rain Forest Fantasy.

Pros: NICE FLOWERS

Cons: CUSTOMER LOYALTY IS DISCOUNTED - OUTRAGEOUS DELIVERY FEES -

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I called in from out of town hoping to send a relative a "get well" bouquet. The florist not only found out which hospital my relative was in, but had the arrangement made and delivered within 3hours on a Saturday. Great quality and fantastic service!

5
★★★★★

I called in from out of town hoping to send a relative a "get well" bouquet. The florist not only found out which hospital my relative was in, but had the arrangement made and delivered within 3hours on a Saturday. Great quality and fantastic service!

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