I haven't purchased anything from this store, but I will soon. While studying in Costa Rica, I picked up kayaking and want to explore some of the rivers in northern California. I went to this store, not knowing much about kayaking at all and everyone was so nice. They helped me a great deal in finding what I needed for my skill level, body size, and most importantly, budget. I'll be going back in a week to make the purchase...then it's off to the American River!
i bought my canoe from this place about two months ago and i found the experience to be a very good one. they were friendly and helped me pick the right canoe for my needs and budget. they showed me how to use it and also allowed me to test it before i bought it. i love their customer service because they are so prompt.