Pacific Reglazing Inc

★★★★☆
  • 2117 N Glenoaks Blvd

    Burbank, CA 91504

    Map & Directions

About Pacific Reglazing Inc

Hours
Mon-Fri 8am-5pm
Reservations
Make A Reservation
3.8125 16
Hi! Sign in to let us know how Pacific Reglazing Inc was?
Write a Review
.

We had our tub and enclosure done about 3.5 years ago. We too had it all start to come off - way more than a year ago. We had tiny tiles making up the tub enclosure. In many, many places the reglazing is coming off the grout. Looks awful. The tub is also a disaster with the entire area around the drain and halfway up the tub totally coming off. Our neighbors used a different company and theirs still looks great. (I had assumed ALL reglazing didn't last wear well if you actually used the tub, but apparently not.) Also the original job took three tries before we would approve it, and it was still half matte, half glossy, but we gave up trying to have it look nice. (The customer service guy we were working with asked whether we "really" wanted to have the guy keep coming out because the poor man was on his "own time," like it was MY fault it was being done wrong! It was totally a guilt trip. Ick.

1
★☆☆☆☆

We had our tub and enclosure done about 3.5 years ago. We too had it all start to come off - way more than a year ago. We had tiny tiles making up the tub enclosure. In many, many places the reglazing is coming off the grout. Looks awful. The tub is also a disaster with the entire area around the drain and halfway up the tub totally coming off. Our neighbors used a different company and theirs still looks great. (I had assumed ALL reglazing didn't last wear well if you actually used the tub, but apparently not.) Also the original job took three tries before we would approve it, and it was still half matte, half glossy, but we gave up trying to have it look nice. (The customer service guy we were working with asked whether we "really" wanted to have the guy keep coming out because the poor man was on his "own time," like it was MY fault it was being done wrong! It was totally a guilt trip. Ick.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Pacific Reglazing went in and reglazed about 15 sinks in the 58 unit building I just took over in July, the building was built in 1963 so you can imagine how much money was saved reglazing as opposed to replacing. Their work is great, they're ethical, honest and have integrity, a couple of the sinks that we thought had to be reglazed only needed an acid wash and that's all they did, they could've went ahead and reglazed them & charged us but they didn't. They only did what was necessary, their workers are prompt, polite, respectful and efficient. Not only will I continue to use them but I will recommend them without reservation or hesitation, you can't go wrong with Pacific Reglaze. I read some of the reviews and I found Pcific Reglaze to be on time and honest, they worked in occupied apts when the tenant was not home and my tenants are thrilled with the work & nothing was missing or out of place.

5
★★★★★

Pacific Reglazing went in and reglazed about 15 sinks in the 58 unit building I just took over in July, the building was built in 1963 so you can imagine how much money was saved reglazing as opposed to replacing. Their work is great, they're ethical, honest and have integrity, a couple of the sinks that we thought had to be reglazed only needed an acid wash and that's all they did, they could've went ahead and reglazed them & charged us but they didn't. They only did what was necessary, their workers are prompt, polite, respectful and efficient. Not only will I continue to use them but I will recommend them without reservation or hesitation, you can't go wrong with Pacific Reglaze. I read some of the reviews and I found Pcific Reglaze to be on time and honest, they worked in occupied apts when the tenant was not home and my tenants are thrilled with the work & nothing was missing or out of place.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We are very pleased with the job that the technician did on our shower. He is a very nice man, very professional, and a hard worker. I would recommend him and your company to anyone who might be interested in reglazing. As a matter of fact I have someone coming to look at it tomarrow who may be interested in doing their bathroom. So, thank you. And, than you for sending him. He deserves a raise!

4
★★★★☆

We are very pleased with the job that the technician did on our shower. He is a very nice man, very professional, and a hard worker. I would recommend him and your company to anyone who might be interested in reglazing. As a matter of fact I have someone coming to look at it tomarrow who may be interested in doing their bathroom. So, thank you. And, than you for sending him. He deserves a raise!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The technician did a spot repair on my shower stall which was peeling. This saved me a lot of money on stripping the entire tub. He was prompt and did a wonderful job.

3
★★★☆☆

The technician did a spot repair on my shower stall which was peeling. This saved me a lot of money on stripping the entire tub. He was prompt and did a wonderful job.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We recently had you reglaze a tub at Catalina Tropics. I would like to tell you it looks sooo much better than it did. Thank You.

3
★★★☆☆

We recently had you reglaze a tub at Catalina Tropics. I would like to tell you it looks sooo much better than it did. Thank You.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The technician was so nice. The tub looks better than when it was new. He used a an flex air duct to reverse the smell and so when I came in it didn't smell at all. I am in the real estate business and I would be very happy to refer others to your company.

4
★★★★☆

The technician was so nice. The tub looks better than when it was new. He used a an flex air duct to reverse the smell and so when I came in it didn't smell at all. I am in the real estate business and I would be very happy to refer others to your company.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am writing to thank you for my "new" bath tub and enclosure. It is beautiful! Your technician was outstanding. He was prompt and very courteous. It was indeed a pleasure to have the job done in such a professional manner. Every detail was taken care of right down to clean up. I have recommended your company to all my friends and family.

5
★★★★★

I am writing to thank you for my "new" bath tub and enclosure. It is beautiful! Your technician was outstanding. He was prompt and very courteous. It was indeed a pleasure to have the job done in such a professional manner. Every detail was taken care of right down to clean up. I have recommended your company to all my friends and family.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The technician did a great job on the reglazing work in my home. He presented himself in a very professional way.
H. C.

4
★★★★☆

The technician did a great job on the reglazing work in my home. He presented himself in a very professional way.
H. C.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was very happy! You guys did a GREAT job! Very Happy with your service and quick turnaround!
Warmest Regards
Rick Ojeda
Hu-Man Element Properties, Inc

5
★★★★★

I was very happy! You guys did a GREAT job! Very Happy with your service and quick turnaround!
Warmest Regards
Rick Ojeda
Hu-Man Element Properties, Inc

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I could not believe my eyes, the kitchen sink and bathtub are so white and smooth, they are like new! The technician did a wonderful job and for a good price. My tenant was so happy and hugged me!

5
★★★★★

I could not believe my eyes, the kitchen sink and bathtub are so white and smooth, they are like new! The technician did a wonderful job and for a good price. My tenant was so happy and hugged me!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Reglazed our old bathtub and now it looks like new. 4 years later and it is holding up great. These guys are miracle workers. Craig C

2
★★★★★

Reglazed our old bathtub and now it looks like new. 4 years later and it is holding up great. These guys are miracle workers. Craig C

Pros: Great Service

.

The company practices deceptive business techniques - a classic bait and switch. The technician arrives and tries to upsell the job for an extra fee - classic cheating. I provided the company with the exact dimensions of the project, was given a quote on the phone, I agreed to the amount and set the date. When the technician arrived, he falsely stated that I told the company the wrong dimension and wanted to charge much more. Did not agree to get cheated and showed them the door. I called the company to complain and they could not provide a proper explanation. No supervisor, manager, or owner was available to help out. Will never use them and definitely do not recommend this company.

0
★☆☆☆☆

The company practices deceptive business techniques - a classic bait and switch. The technician arrives and tries to upsell the job for an extra fee - classic cheating. I provided the company with the exact dimensions of the project, was given a quote on the phone, I agreed to the amount and set the date. When the technician arrived, he falsely stated that I told the company the wrong dimension and wanted to charge much more. Did not agree to get cheated and showed them the door. I called the company to complain and they could not provide a proper explanation. No supervisor, manager, or owner was available to help out. Will never use them and definitely do not recommend this company.

Pros: None

Cons: Deceptive Business Practices; False & Misleading Phone Quote

.

Despite being a bit expensive I have had this company refinish several tubs for me in a building I manage. So far I have not had a single complaint with regard to their work and, as far as I am concerned, they have been very courteous and accommodating. I've not had any experiences with late technicians. Thumbs up and I will continue to use this company.

4
★★★★☆

Despite being a bit expensive I have had this company refinish several tubs for me in a building I manage. So far I have not had a single complaint with regard to their work and, as far as I am concerned, they have been very courteous and accommodating. I've not had any experiences with late technicians. Thumbs up and I will continue to use this company.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The 'Limestone' matches the floor beautifully! The kitchen, tub & tile surround look fabulous! Tenants are agog! Dang! I absolutely love everything. Will definately be using you again for my other units.

5
★★★★★

The 'Limestone' matches the floor beautifully! The kitchen, tub & tile surround look fabulous! Tenants are agog! Dang! I absolutely love everything. Will definately be using you again for my other units.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The staff is very pleasant and helpful, however they are very un-organized. I had to call three times and each time I gave my name, information, and bathroom/kitchen measurements for an estimate. I was told I would receive a call back but never did. Every time I called back they had no record that I ever called before which was very frustrating.

Finally I went to the showroom to look at the samples and again, Maggie had no record that i had ever called, so I had to give my information all over again (making it FOUR times).

I would probably go with another company had we not invested so much time already with them.

2
★★☆☆☆

The staff is very pleasant and helpful, however they are very un-organized. I had to call three times and each time I gave my name, information, and bathroom/kitchen measurements for an estimate. I was told I would receive a call back but never did. Every time I called back they had no record that I ever called before which was very frustrating.

Finally I went to the showroom to look at the samples and again, Maggie had no record that i had ever called, so I had to give my information all over again (making it FOUR times).

I would probably go with another company had we not invested so much time already with them.

Was this review helpful to you?
Ratings_icons Ratings_icons

Business Response:

Thanks Tom Thank you for your feedback. One phone call is all it normally takes to answer your questions and place your order. All work is tracked from start to finish by computer so once your order is placed the process is a smooth one. We do a LOT of jobs each week so we HAVE to be organized! And Maggie's desk is better organized for pending inquiries too.
.

I had my bathtub and kitchen sink refinished last week in Glendale. The technician came out as scheduled and was very fast and courteous. The tub and sink both look brand new! It's really hard to tell they were refinished. I have delt with them before and they do get busy sometimes but it was always worth the wait. Very trustworthy.

PROS: Professional and trustworthy
CONS: Sometimes busy

5
★★★★★

I had my bathtub and kitchen sink refinished last week in Glendale. The technician came out as scheduled and was very fast and courteous. The tub and sink both look brand new! It's really hard to tell they were refinished. I have delt with them before and they do get busy sometimes but it was always worth the wait. Very trustworthy.

PROS: Professional and trustworthy
CONS: Sometimes busy

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

Message from Pacific Reglazing Inc

 

Wait, you're the expert.

If you've been to or used Pacific Reglazing Inc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review