Performance Bicycle Shop

★★★★☆
  • 1401 N Broadway 100

    Walnut Creek, CA 94596

    Map & Directions
  • 925-937-7723

About Performance Bicycle Shop

Details
Hours
Sun 11am-5pm, Mon-Fri 10am-7pm, Sat 10am-6pm

Sports & Recreation

Sports & Recreation
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3.6 5
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I love purchasing bicycle parts at this shop. The level of satisfaction they try to give to their customers is definitely amazing. I highly recommend them.

5
★★★★★

I love purchasing bicycle parts at this shop. The level of satisfaction they try to give to their customers is definitely amazing. I highly recommend them.

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Ok Service store brands have low prices and quality. the name brand stuff is pricd ok. I can not recomend there service dept. They have too many corp polices.

1
★☆☆☆☆

Ok Service store brands have low prices and quality. the name brand stuff is pricd ok. I can not recomend there service dept. They have too many corp polices.

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Performance bicycle is a great shop with good deals on bike products. I wish they had a larger selection of biking apparel, but their prices are still good if you can find what you are looking for. I have found that they have the best deal on tubes in the area.

4
★★★★☆

Performance bicycle is a great shop with good deals on bike products. I wish they had a larger selection of biking apparel, but their prices are still good if you can find what you are looking for. I have found that they have the best deal on tubes in the area.

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I love performance. They have great sales and you can get deals on clothes, gear and components. Their bikes are not the best, but this is a must go place for everything else.

4
★★★★☆

I love performance. They have great sales and you can get deals on clothes, gear and components. Their bikes are not the best, but this is a must go place for everything else.

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I purchased a mountain bike that was discounted due to the fact that it was last year?s model. I spent several weeks looking for better deals online but found nothing better. I was happy with the performance of the bike but not entirely thrilled. I didn't pay top buck for the bike, so I can't expect too much out of it. The sales reps seem to be knowledgeable, but some of them just tell you want you want to hear. I asked one if the shock was spring loaded and he replied with yes, while the mechanic at the back of the store told me it was an air shock. Other than that, he was very nice and seemed very informational. I went into the store a few days later and spoke with another sales rep (lets call him Mr. R) concerning some issues I had with the bike after testing it out for a few months. He quickly told me the store was closed, even though it was only 730pm and they close at 8pm. I told him I wasn't going to buy anything, I simply wanted to ask a few questions. He gave me some brief responses that made me feel a little stupid, and then called someone else out to help me out. The new sales rep was much nicer and explained all my questions clearly. I recently brought in my bike for a tune up, and since I bought it at Performance, the tune up was free. I enjoyed seeing the price of $0 on my bill. So make sure you get a good sales rep, and stay away from Mr. R.

2
★★★★☆

I purchased a mountain bike that was discounted due to the fact that it was last year?s model. I spent several weeks looking for better deals online but found nothing better. I was happy with the performance of the bike but not entirely thrilled. I didn't pay top buck for the bike, so I can't expect too much out of it. The sales reps seem to be knowledgeable, but some of them just tell you want you want to hear. I asked one if the shock was spring loaded and he replied with yes, while the mechanic at the back of the store told me it was an air shock. Other than that, he was very nice and seemed very informational. I went into the store a few days later and spoke with another sales rep (lets call him Mr. R) concerning some issues I had with the bike after testing it out for a few months. He quickly told me the store was closed, even though it was only 730pm and they close at 8pm. I told him I wasn't going to buy anything, I simply wanted to ask a few questions. He gave me some brief responses that made me feel a little stupid, and then called someone else out to help me out. The new sales rep was much nicer and explained all my questions clearly. I recently brought in my bike for a tune up, and since I bought it at Performance, the tune up was free. I enjoyed seeing the price of $0 on my bill. So make sure you get a good sales rep, and stay away from Mr. R.

Pros: $$$, Tune Ups

Cons: Customer Service can lack a little sometimes

 

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