Sew-N-So

★★☆☆☆

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Personal Services
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1.6 5
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For several years my entire family has been loyal customers to "Sew-N-So" on West Shaw, but today we will no longer be doing business with them. A week ago I took my dress in to add a simple strand of lace in which I provided. I returned a week later, as told, to pick up my dress only to find it had yet to be touched. I returned two hours later, as requested by the owner, to pick up the final product and found that the lace had been applied incorrectly. For the second time that day I was asked to return within the following two hours. Once the dress had been correctly completed, the owners charged me more than the original price because of the extra few hours taken to correct any mistakes they had previously made. I found this to be unfair and calmly stated, I dont agree with the price I am being charged and offered to pay a lesser but still fair amount. Immediately, the owners wife stood up and began yelling at me with disgust and hatred as her husband announced I must leave now and take the dress free of charge. As I proceeded to exit the building the woman grabbed hold of the dress in my hands and yanked it from my grasp. I was forced to pay the owner the full amount in order to leave with my dress in hand.
I am not one to make a huge ordeal of just anything but to yank my own dress from my hands is altogether immature and unprofessional. Being the owner of the establishment it is never acceptable to treat any customer with such disrespect. Upon leaving, I calmly remarked I will not be returning. Thank you for your time, in which the owner declared You are only ONE CUSTOMER! Sew-N-So has little respect for any of their customers as presented in the following phrase. I was treated unfairly and who is to say you won't be next? We are all just ONE CUSTOMER.

1
★☆☆☆☆

For several years my entire family has been loyal customers to "Sew-N-So" on West Shaw, but today we will no longer be doing business with them. A week ago I took my dress in to add a simple strand of lace in which I provided. I returned a week later, as told, to pick up my dress only to find it had yet to be touched. I returned two hours later, as requested by the owner, to pick up the final product and found that the lace had been applied incorrectly. For the second time that day I was asked to return within the following two hours. Once the dress had been correctly completed, the owners charged me more than the original price because of the extra few hours taken to correct any mistakes they had previously made. I found this to be unfair and calmly stated, I dont agree with the price I am being charged and offered to pay a lesser but still fair amount. Immediately, the owners wife stood up and began yelling at me with disgust and hatred as her husband announced I must leave now and take the dress free of charge. As I proceeded to exit the building the woman grabbed hold of the dress in my hands and yanked it from my grasp. I was forced to pay the owner the full amount in order to leave with my dress in hand.
I am not one to make a huge ordeal of just anything but to yank my own dress from my hands is altogether immature and unprofessional. Being the owner of the establishment it is never acceptable to treat any customer with such disrespect. Upon leaving, I calmly remarked I will not be returning. Thank you for your time, in which the owner declared You are only ONE CUSTOMER! Sew-N-So has little respect for any of their customers as presented in the following phrase. I was treated unfairly and who is to say you won't be next? We are all just ONE CUSTOMER.

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We have had very good experiences with Sew-N-So. They have probably altered more than 50 items for my wife and I and we have been quite pleased. However, on one occasion, two pairs of slacks were picked up and no alterations had been done whatsoever. Also, my $365 (plus tax) True Religion jeans were hemmed too long. About an inch too long. I did not take them back. I just wear them as is. Yes, they are fraying where my boot heel steps on them.

4
★★★★☆

We have had very good experiences with Sew-N-So. They have probably altered more than 50 items for my wife and I and we have been quite pleased. However, on one occasion, two pairs of slacks were picked up and no alterations had been done whatsoever. Also, my $365 (plus tax) True Religion jeans were hemmed too long. About an inch too long. I did not take them back. I just wear them as is. Yes, they are fraying where my boot heel steps on them.

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They messed up all,my seven jeans and one leg is longer then the other one,and he charged me for the original Hem and he didn't put the original Hem back and I'm very depressed because i told him and he said everything is fine,my jeans are long and short ,don't take you're jeans there because they will mess up oh and he charged me almost $300.Definitely don't take you're jeans there.Especially expensive jeans

1
★☆☆☆☆

They messed up all,my seven jeans and one leg is longer then the other one,and he charged me for the original Hem and he didn't put the original Hem back and I'm very depressed because i told him and he said everything is fine,my jeans are long and short ,don't take you're jeans there because they will mess up oh and he charged me almost $300.Definitely don't take you're jeans there.Especially expensive jeans

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My aunt left me a lovely dress when she passed on however my aunt was quite a bit taller and bigger than I was. The fabric was satin and it had some delicate lace. I brought it there and they repeated back to me what I wanted done- great! Not so great. The dress came back in horrible shape. The lace was stitched together in such a way that it looked sewn by a 5 year old, and the satin had a rough cut to it.
Never again!

1
★☆☆☆☆

My aunt left me a lovely dress when she passed on however my aunt was quite a bit taller and bigger than I was. The fabric was satin and it had some delicate lace. I brought it there and they repeated back to me what I wanted done- great! Not so great. The dress came back in horrible shape. The lace was stitched together in such a way that it looked sewn by a 5 year old, and the satin had a rough cut to it.
Never again!

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2 out of 2 people found this review helpful.

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I had my wedding dress altered here, thinking I would save money. BIG mistake. The arms were slightly too short, which I couldn't do anything about. And the bustle was all messed up and I ended up having to have it re-done by the bridal store anyway. Don't waste your money.

1
★☆☆☆☆

I had my wedding dress altered here, thinking I would save money. BIG mistake. The arms were slightly too short, which I couldn't do anything about. And the bustle was all messed up and I ended up having to have it re-done by the bridal store anyway. Don't waste your money.

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2 out of 2 people found this review helpful.

 

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