La Bella Pizza Garden/catering

I've been going to la Bella's since I was a kid. It's hard to see your favorite place just slowly change, and just keep on getting worse. Very bad service, like once I ordered pizza and it was delivered late and cold. Second the service, for some reason makes u feel like u should be grateful that u r there. Not that much dedication to the customer anymore. Really sad to see my most remembered and favorite place in the world go down slowly?????

Posted 04/27/09 | Report Abuse

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Have gone to LaBella for 35 years or more. For the last year or two I have seen the service going down hill fast. There are managers and owners walking around talking to staff but they seldom acknowledge a customer. They certainly never inspect what comes out of the kitchen. Used to eat breakfast there 2-3 times a week but have quit that. No consistency at all and the cook has no idea how to scramble an egg and the fried ones are a crap shoot. Potatoes can be delicious or half raw.

I ordered a pizza by telephone for home delivery. After 1 /12 hrs I called to check on it. Was told by the girl "we ARE busy...it is Saturday night you know ... it's on the way". An hour later I called again and asked for the manager. He told me the order had never been entered and said I should have asked for the manager when I called the 2nd time.No apology. All of a sudden it was my fault. No more phone orders!!

I was in with some friends and a running child knocked my friend down. The waitress insisted on my friend's name and number so that an owner could call to check on her. Never received a call... just a sprained shoulder. Don't say you are going to call if you are not.

The daytime waitresses besides being awful servers (set the water down far enough away that you have to get out of your seat to reach it for example) are unfriendly and surly. Never a "good morning" or "you're welcome" to my 'thank you'. Seldom a smile. We noticed one time that we had been charged for two coffees when only one was ordered. When we asked about it we were told that she had entered it incorrectly but had already run the card. Lots of other examples but you get the message.

One evening a long time waitress came and asked for our menus (before we had ordered) because other people had come in. (there were four tables of people in that dining room).

We are all affected some way or other by this economy. We, most of us, are trying to spend our money wisely. What kind of fool keeps going back and paying good money for bad service? We are through.

I have loved this place and have many good memories. It is too bad.

Posted 11/20/08 | Report Abuse

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Again. . .I decided, one more chance. If you read my review below, you'd know how disappointed I am about the La Bella's changing over the years. Me and my friends have been going there since high school. . .ummm, that was almost 20 years ago. But since Papa Tony's passing (R.I.P. and respect!) things have changed. I decided to order by phone this time, since we didn't want to eat in the restaurant due to most of the people there are just "working" not "serving". . .uh, hello, you are a waitress and that's the job you picked, right? Anyway. . .I had the girl on the phone REPEAT my order twice, okay, TWICE. I picked up my order and how hard is cheezy bread to mess up. It's cheese and bread! Geeeeez! So that's 4 for 4 on the take out. At least this time, they didn't give me attitude like I was speaking a foreign language when I ordered Cheezy Bread. C'mon people, why do you all still go here? I guess it's the calzone? or the egg salad sandwich? or is it the wings? For me and my friends we are going to spread the word, Chula Vista, San Diego, etc. . .La Bella's bites the big one. I tried to give it one more chance for old time's sake, really, I did. I'm sad to say that.
* by the way...don't get the fried zucchini, they are not home made anymore. they look like they're from frozen bags. the veal parmesan dinner looks like a tv dinner now too, not like before (home-made). shame on you new people at La Bella's.

Posted 11/04/08 | Report Abuse

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I was invited to a babyshower at La Bella's and I was dissatisfied with their lasagna. The waiters must have been in a hurry because our lasagna was still frozen in the middle and our coffee was warm not hot at all. I don't understand why they weren't up to standards, we were the only party going on at that time. I wouldn't recommend eating there maybe just call in for delivery.

Posted 11/25/07 | Report Abuse

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I decided to try to this pizza place by reading the other reviews on this website and was pleasantly surprised. It was nice with ample seating and the food was great (I think I still have some leftover pizza in my fridge). I went there and had a large pizza with friends and as an appetizer I had the jalapeno poppers which were excellent. I recommend this Le Bella Pizza Garden profusely.

PROS: Quality food, Good service, and they deliver too
CONS: Didn't have the stomach to eat it all ;)

Posted 09/25/06 | Report Abuse

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I LIVED IN CHULA VISTA, CA FOR 27 YEARS. I HAVE ENJOYED LA BELLA'S PIZZA ALL OF THE YEARS THAT I LIVED THERE. THEY HAVE THE BEST PIZZA IN ALL SOUTHERN CALIFORNIA. MY GRANDMOTHER WAS A GOOD FRIEND OF LA BELLA. WE HAD MANY HAPPY TIMES THERE. MY PARENTS 49TH WEDDING ANNIVERSARY WAS ONE OF THE MOST FUN TIMES THERE. LA BELLA AND HER STAFF ARE WONDERFUL, FRIENDLY, CARING PEOPLE THAT I WILL ALWAYS REMEMBER DEARLY, WHEN I THINK OF ALL THE WONDERFUL MEALS WE SHARED.

THANK-YOU,
JOANN D.

PROS: DELICIOUS PIZZA AND ITALIAN FOOD WITH WONDERFUL SERVICE
CONS: NONE

Posted 09/12/05 | Report Abuse

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This place has really good pizza. They do not skimp on the topping. They deliver virtually anywhere in Chula Vista (although they do charge a fee, most pizza places do now anyway). It is a family owned business and they have remodeled the restaurant (I haven't seen it since the remodel). It was great before, I'm sure it is even better now! The sandwiches are good too! Huge portions! The prices are excellent!

Posted 08/05/05 | Report Abuse

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