Tgi Friday's

★★☆☆☆
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  • 31900 Dyer St

    Union City, CA 94587

    Map & Directions
  • 510-489-2797

Food

Food
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2.0 1
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I gave this location numerous chances to get it right yet it seems this team can't service me and whatever party I bring in a timely manner. In 1 instance, we waited 45 minutes for the salad and another 30 min for the main meal with no apology or acknowledgement that that amount of time for a salad is unacceptable. All the other times it seems to take forever to be served, even in non-peak hours where there are few customers. No TGI that I've been to has stellar food or anything but it's generally not bad. But Chili's and Applebees seem to be able to give me better service time more consistently so my business will go there. I have no intention of returning to the Union City TGI Fridays. Not saying I'll never go there, but I will never suggest or recommend.

1
★★☆☆☆

I gave this location numerous chances to get it right yet it seems this team can't service me and whatever party I bring in a timely manner. In 1 instance, we waited 45 minutes for the salad and another 30 min for the main meal with no apology or acknowledgement that that amount of time for a salad is unacceptable. All the other times it seems to take forever to be served, even in non-peak hours where there are few customers. No TGI that I've been to has stellar food or anything but it's generally not bad. But Chili's and Applebees seem to be able to give me better service time more consistently so my business will go there. I have no intention of returning to the Union City TGI Fridays. Not saying I'll never go there, but I will never suggest or recommend.

Pros: Local, and the other restaurants around had a longer wait

Cons: Slow service, unapologetic and seemingly careless staff,

 

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