Rocking Chairs 100 Percent

★★★☆☆
  • 850 4th St

    San Rafael, CA 94901

    Map & Directions
  • 415-456-6677

About Rocking Chairs 100 Percent

Categories
  • Furniture Stores
  • Tables & Chairs
Details
  • Chairs

Home & Garden

Home & Garden
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3.0 2
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I bought a rather expensive rocking chair here for our living room and also for when my baby arrived. It arrived at the store as promised a couple of months later. My husband and I went to pick it up, they loaded it right in our car still wrapped in plastic. Never said take a look at it, or try it out. Well when we got it home the leather was torn and the back did not work properly. We called the store right away, and they ordered a replacement, which took 6 more weeks. By the time the replacement arrived I was due to have my baby any day and it was not possible for my husband to get a friend (again) to move the old chair back to the car, go drop it off, get the new one and move the new one back in (a multi hour project.) So I requested that the chair be delivered since after all it was their defect with the chair in the first place and I was about to give birth. Pretty reasonable right? You sold me a $1500 chair that was defective, all I am asking for is some delivery on the second one? Well apparently that is not reasonable and the store said well, its not our fault, blame the manufacturer, and refused to deliver without delivery payment. Not really what you want to expect for service from a store like this at a price like that! To top it off, after I did pay for delivery when left with no other choice, they sent only one person in a pick up after I specifically told them it would take two people to get the old chair moved out and the new one moved in. Bottom line: by all means browse their showroom, but order from somewhere that takes responsibility for their products!

1
★★☆☆☆

I bought a rather expensive rocking chair here for our living room and also for when my baby arrived. It arrived at the store as promised a couple of months later. My husband and I went to pick it up, they loaded it right in our car still wrapped in plastic. Never said take a look at it, or try it out. Well when we got it home the leather was torn and the back did not work properly. We called the store right away, and they ordered a replacement, which took 6 more weeks. By the time the replacement arrived I was due to have my baby any day and it was not possible for my husband to get a friend (again) to move the old chair back to the car, go drop it off, get the new one and move the new one back in (a multi hour project.) So I requested that the chair be delivered since after all it was their defect with the chair in the first place and I was about to give birth. Pretty reasonable right? You sold me a $1500 chair that was defective, all I am asking for is some delivery on the second one? Well apparently that is not reasonable and the store said well, its not our fault, blame the manufacturer, and refused to deliver without delivery payment. Not really what you want to expect for service from a store like this at a price like that! To top it off, after I did pay for delivery when left with no other choice, they sent only one person in a pick up after I specifically told them it would take two people to get the old chair moved out and the new one moved in. Bottom line: by all means browse their showroom, but order from somewhere that takes responsibility for their products!

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We bought our glider here a few years ago. They have a large selection of different chairs, rockers and gliders. We had a tough time deciding on just one! Their selection is probably better than anywhere else you are going to find. The prices are pretty standard from what we could tell. I would definitely go in there if you are interested in a glider.

4
★★★★☆

We bought our glider here a few years ago. They have a large selection of different chairs, rockers and gliders. We had a tough time deciding on just one! Their selection is probably better than anywhere else you are going to find. The prices are pretty standard from what we could tell. I would definitely go in there if you are interested in a glider.

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