This was one of those experiences when you're thankful for sites like Google and Yelp. I just recently relocated from Southern California to up here and I haven't really had a chance to make enough connections to be able to find a good plumber up here so I was a little daunted when my first plumbing problem occured. I called Dale Plumbing on Saturday because my toilet was filled to the rim. I had to turn off the water to it and I only have one toilet in my little apartment. I had already called the landlord but never got an answer back so I was stuck trying to locate a plumber who would do the job right the first time so I didn't get into trouble calling a plumber on my own without clearance from the landlord. Google and Yelp showed me Dale Plumbing and a few others who did 24 hours service. The first one I called didn't answer. I called Dale Plumbing 2nd and they answered right away. The person on the phone told me a plumber would come out between 1-2PM (I called at 11:50AM). Sure enough, they called me back at 12:45PM to say the plumber was on his way. At a few minutes after 1PM he showed up. He fixed the problem right away running a machine through the sewer pipe from outside the bathroom window and the toilet worked as normal again. He left at 1:50PM. Best of all (at least for me): My labdlord was not mad because I found a plumber who did the job quickly and correctly and we were not overcharged for anything. My landlord was actually so pleased he told me to start using this company as a sole plumber from now on. Hopefully I don't have to call them again so soon but if I do have any plumbing or heating problem I will and I will feel comfortable doing so.
Posted 10/23/09 | Report Abuse
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