La Crescenta Nursery

★★★★☆
  • 3654 LA Crescenta Ave

    Glendale, CA 91208

    Cross street: South of Honolulu

    Map & Directions
  • 818-249-2448

About La Crescenta Nursery

Details
Hours
Sat 8am-5pm

Home & Garden

Home & Garden
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3.6 5
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They have a very good selection of plants at this nursery. I have shopped here for years, however over the last couple of years I have found customer service declining at an increasing rate. When you are actually able to find someone to ask for help, they are lazy and if what you ask requires actually walking somewhere, they would rather just point in the general direction usually saying something unintelligible in answer to your question.

The last time I came into this nursery I had a large leaf and pictures of a tree I was interested in purchasing. I saw a salesman standing at the entrance of their sales building with his arms folded over his ample stomach. He did not move a toe nor acknowledge my presence as I headed up to speak with him. I approached him with the leaf and pictures asking him if he knew what kind of tree this was. He lazily took the pics from me and condescendingly replied, "Looks like a sycamore to me." When I told him that I was surprised because the one thing I knew was that it was definitely not a sycamore. He shoved the pics back at me replying with the same off-handed disinterested response. He never moved a toe nor did he show any interest in helping. I walked away and have never returned. (By the way, turns out it was a maple tree. Basically, Tree 101 for nursery sales people.)

If La Crescenta wants to stay in business, I would suggest maybe sending in some "secret shoppers" to find out what is going on with their help. This was not the first experience of lazy disinterested sales people I have experienced there in recent years, but it will be my last. They are not the only nursery in town. I always try to support retailers in my local area, but La Crescenta Nursery is off my list.

1
★☆☆☆☆

They have a very good selection of plants at this nursery. I have shopped here for years, however over the last couple of years I have found customer service declining at an increasing rate. When you are actually able to find someone to ask for help, they are lazy and if what you ask requires actually walking somewhere, they would rather just point in the general direction usually saying something unintelligible in answer to your question.

The last time I came into this nursery I had a large leaf and pictures of a tree I was interested in purchasing. I saw a salesman standing at the entrance of their sales building with his arms folded over his ample stomach. He did not move a toe nor acknowledge my presence as I headed up to speak with him. I approached him with the leaf and pictures asking him if he knew what kind of tree this was. He lazily took the pics from me and condescendingly replied, "Looks like a sycamore to me." When I told him that I was surprised because the one thing I knew was that it was definitely not a sycamore. He shoved the pics back at me replying with the same off-handed disinterested response. He never moved a toe nor did he show any interest in helping. I walked away and have never returned. (By the way, turns out it was a maple tree. Basically, Tree 101 for nursery sales people.)

If La Crescenta wants to stay in business, I would suggest maybe sending in some "secret shoppers" to find out what is going on with their help. This was not the first experience of lazy disinterested sales people I have experienced there in recent years, but it will be my last. They are not the only nursery in town. I always try to support retailers in my local area, but La Crescenta Nursery is off my list.

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Great place, lots of plants though I was looking for a certain type which I didn't find here but I would still recommend the place. Looks like they take good care of the plants and that they'll last.

4
★★★★☆

Great place, lots of plants though I was looking for a certain type which I didn't find here but I would still recommend the place. Looks like they take good care of the plants and that they'll last.

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incredible selection, knowledgeable and helpful staff, very competitive prices. went back within a week and will continue to return. plus, the drive there is beautiful.

2
★★★★★

incredible selection, knowledgeable and helpful staff, very competitive prices. went back within a week and will continue to return. plus, the drive there is beautiful.

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I found the selection good, although I am not particularly green-thumbed. The plants I bought from the nursery typically fared well and looked good. I found the prices a little high, but I never felt gouged, plus, they stood by their plants and said if any of them died to bring them back. All in all, pretty good place.

4
★★★★☆

I found the selection good, although I am not particularly green-thumbed. The plants I bought from the nursery typically fared well and looked good. I found the prices a little high, but I never felt gouged, plus, they stood by their plants and said if any of them died to bring them back. All in all, pretty good place.

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This garden center has all the plants you can think of. You will find plants in small containers that are affordable and you can also find full grown trees, not so affordable. Still its fun to look and you can always come home with something small. But for some best buys I found the new Target store in Burbank has a great selection.

2
★★★★☆

This garden center has all the plants you can think of. You will find plants in small containers that are affordable and you can also find full grown trees, not so affordable. Still its fun to look and you can always come home with something small. But for some best buys I found the new Target store in Burbank has a great selection.

Pros: Great selection, Good Customer Service, Easy parking

Cons: Expensive

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