Paradise Cleaners

★★★☆☆
  • 30485 Avenida De Las Flores # D

    Rancho Santa Margarita, CA 92688

    Map & Directions
  • 949-589-6588

About Paradise Cleaners

Hours
Mon - Fri, 8am - 6pm; Sat, 8am - 4pm

Personal Services

Personal Services
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I've been going to this dry cleaners for many years now and have never been let down. In fact, I go out of my way to go to this cleaners.

They have great customer service, the owner has gotten to know me and remembers who I am and not only always has my order ready for me, but is also genuine in his efforts to provide the best service he can. Another quality I enjoy is how they adjust my orders to any specifics that I have requested. Even though it is just a dry cleaners, I feel welcomed and special when I go in.

Compared to other dry cleaners in the area, there prices are great--much lower and my clothes are always ready on time!

5
★★★★★

I've been going to this dry cleaners for many years now and have never been let down. In fact, I go out of my way to go to this cleaners.

They have great customer service, the owner has gotten to know me and remembers who I am and not only always has my order ready for me, but is also genuine in his efforts to provide the best service he can. Another quality I enjoy is how they adjust my orders to any specifics that I have requested. Even though it is just a dry cleaners, I feel welcomed and special when I go in.

Compared to other dry cleaners in the area, there prices are great--much lower and my clothes are always ready on time!

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Don??t go here! I had a terrible experience! This place will say what you want to hear to get your business and then not follow through!

Based on a large neon sign saying "Alterations" I had a brand new pair of pants hemmed here. I was told over the phone that it would be ready the following day. I was surprised at the turn around time and raced over only to find out that they outsource the alterations and that it would actually take several days.

The lady asked me how much I wanted hemmed, I said I didn't know. Then I had to ask her if I could try them on and have it pinned. That was my first red flag. I then entered the makeshift dressing box that doesn't shut completely and is right next to the front door. She safety pinned them and I left with a bad feeling.

I got the pants a few days later and it looked okay. Later I took the pants back to get dry cleaned. After the dry cleaning I put them on and I saw that the hem had come out! I called the store immediately and the man said to bring them back and he would have it redone free of charge. When I brought the pants back the man said that in 20 years he has never seen this seamstress??s alterations fail, that seemed unlikely and made me feel like he was insinuating that I did it!

Anyway I dropped them off on Friday and he told me I could pick them up on Monday. I called Tuesday morning on the way to work and it had not been done yet, he said the seamstress did not pick them up in time and for me to come Wednesday morning instead.

I show up Wednesday morning and guess what, he doesn't have them! Now, the seamstress forgot to drop them off! At this point I am still waiting for my pants and I have learned a valuable lesson. If your first impression is bad just leave and save yourself a headache.

1
★☆☆☆☆

Don??t go here! I had a terrible experience! This place will say what you want to hear to get your business and then not follow through!

Based on a large neon sign saying "Alterations" I had a brand new pair of pants hemmed here. I was told over the phone that it would be ready the following day. I was surprised at the turn around time and raced over only to find out that they outsource the alterations and that it would actually take several days.

The lady asked me how much I wanted hemmed, I said I didn't know. Then I had to ask her if I could try them on and have it pinned. That was my first red flag. I then entered the makeshift dressing box that doesn't shut completely and is right next to the front door. She safety pinned them and I left with a bad feeling.

I got the pants a few days later and it looked okay. Later I took the pants back to get dry cleaned. After the dry cleaning I put them on and I saw that the hem had come out! I called the store immediately and the man said to bring them back and he would have it redone free of charge. When I brought the pants back the man said that in 20 years he has never seen this seamstress??s alterations fail, that seemed unlikely and made me feel like he was insinuating that I did it!

Anyway I dropped them off on Friday and he told me I could pick them up on Monday. I called Tuesday morning on the way to work and it had not been done yet, he said the seamstress did not pick them up in time and for me to come Wednesday morning instead.

I show up Wednesday morning and guess what, he doesn't have them! Now, the seamstress forgot to drop them off! At this point I am still waiting for my pants and I have learned a valuable lesson. If your first impression is bad just leave and save yourself a headache.

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0 out of 1 people found this review helpful.

.

I have used this dry cleaners for several years. I have tried others closer to my house but keep gooing back because of the great prices and good service. Turn around time is very quick and I have never been disappoined in the service I would definetly reccommend this cleaners to others.

4
★★★★☆

I have used this dry cleaners for several years. I have tried others closer to my house but keep gooing back because of the great prices and good service. Turn around time is very quick and I have never been disappoined in the service I would definetly reccommend this cleaners to others.

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