The Westin St Francis on Union Square

★★★☆☆
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  • 114 Powell Street

    San Francisco, CA 94102

    Map & Directions
  • 866-215-6641

About The Westin St Francis on Union Square

Hours
Daily 24 Hours

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3.0 5
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Stay at this hotel if your only priorties are location and price. The hotel is conveniently located about 1-2 blocks from the Powell BART Station and Union Square. Although the price is very reasonable, you get what you pay for: the hotel is old, the rooms are small and the walls thin. The room we stayed in also had a funky "animal fur" odor (I think the hotel allows pets). Our friend who came by to visit asked "Are you guys keeping a goat here?" SInce the only other option available was a smoking room, we tolerated the zoo funk by opening the window and lighting a scented candle (it worked).
The staff here was nice and friendly: they allowed us to check-in a half-hour before the 2pm check-in time. They have a Maltese Falcon theme throughout the hotel, even a Dashiell Hammett Suite. Overall, the place is decent, but as mentioned before, the selling points are the location and price.

1
★★★☆☆

Stay at this hotel if your only priorties are location and price. The hotel is conveniently located about 1-2 blocks from the Powell BART Station and Union Square. Although the price is very reasonable, you get what you pay for: the hotel is old, the rooms are small and the walls thin. The room we stayed in also had a funky "animal fur" odor (I think the hotel allows pets). Our friend who came by to visit asked "Are you guys keeping a goat here?" SInce the only other option available was a smoking room, we tolerated the zoo funk by opening the window and lighting a scented candle (it worked).
The staff here was nice and friendly: they allowed us to check-in a half-hour before the 2pm check-in time. They have a Maltese Falcon theme throughout the hotel, even a Dashiell Hammett Suite. Overall, the place is decent, but as mentioned before, the selling points are the location and price.

Pros: Location

Cons: Small

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You better hope you don't have to communicate with this hotel. Needed to cancel a reservation about two weeks before my intended stay. Phoned and sent several e-mails trying to make the cancellation and none were answered! Thank goodness for credit card protection laws. Be careful if you choose to stay here

0
★☆☆☆☆

You better hope you don't have to communicate with this hotel. Needed to cancel a reservation about two weeks before my intended stay. Phoned and sent several e-mails trying to make the cancellation and none were answered! Thank goodness for credit card protection laws. Be careful if you choose to stay here

Cons: Poor Service

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I really liked the location of the Hotel Union Square, right on the cable car line and also the shopping was ideal. The staff was very accommodating! It was perfect for our needs! I'd stay there again!

2
★★★★☆

I really liked the location of the Hotel Union Square, right on the cable car line and also the shopping was ideal. The staff was very accommodating! It was perfect for our needs! I'd stay there again!

Pros: great location, price, staff

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Ruined what I wanted to be a great New Year's. Rooms are extremely small, not at all like pictured. Not romantic at all. Most of the staff was very friendly with exception to one individual who apparently is only nice if you show up as a gay couple.

1
★★☆☆☆

Ruined what I wanted to be a great New Year's. Rooms are extremely small, not at all like pictured. Not romantic at all. Most of the staff was very friendly with exception to one individual who apparently is only nice if you show up as a gay couple.

Pros: Good staff, Convenient location, Good Lobby

Cons: Tiny, Tiny, Tiny, Not worth the price, Parking too expensive

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In June 2002, we paid $89 for a very clean and cleverly decorated room. The front desk staff was friendly and the concierge always available and helpful. We enjoyed fresh doughnuts, croissants, muffins and coffee every morning. We enjoyed the convenience of being located right on the cable car line.

2
★★★★★

In June 2002, we paid $89 for a very clean and cleverly decorated room. The front desk staff was friendly and the concierge always available and helpful. We enjoyed fresh doughnuts, croissants, muffins and coffee every morning. We enjoyed the convenience of being located right on the cable car line.

Pros: location, value, decor

Cons: poor water pressure, no fitness room

Editorial from

Originally built in 1913 and renovated in 2008, this 131-room hotel pays homage to "Maltese Falcon" author Dashiell Hammett with a large suite outfitted with memorabilia and 1930s-era decor. While the themed suite is a nod to the past, the…

 

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