Banfield Pet Hospital

★☆☆☆☆
  • 2477 Naglee Rd

    Tracy, CA 95304

    Map & Directions
  • 209-832-9373

About Banfield Pet Hospital

Categories
  • Veterinarians
  • Animal Hospitals
  • Pet Services
Hours
M-Sa 9am-7pm, Su 9am-5pm
Phones
  • Fax (209-832-9391)
Year Established
  • 2004

Pets & Animals

Pets & Animals
More choices in Tracy:
Resultset_next

VCA Old River Animal Hospital

520 W 11th St Tracy, CA

Resultset_next

Large & Small Animal Vet Svc

840 W Schulte Rd Tracy, CA

1.0 5
Hi! Sign in to let us know how Banfield Pet Hospital was?
Write a Review
.

I had an experience in Oregon Banfield clinic.So I moved to Tracy recently and took my 4 months old puppy to get his shot to Banfield clinic in Tracy,CA I was shocked the way they treated my puppy and they were rude to me. It seemed to me people who work over there don't like pets at all. I wouldn't recommend this vet to anybody. Such unprofessional service.

1
★☆☆☆☆

I had an experience in Oregon Banfield clinic.So I moved to Tracy recently and took my 4 months old puppy to get his shot to Banfield clinic in Tracy,CA I was shocked the way they treated my puppy and they were rude to me. It seemed to me people who work over there don't like pets at all. I wouldn't recommend this vet to anybody. Such unprofessional service.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I took my VERY healthy flat-coat retriever to this quack for annual vaccinations. The first thing he did was HURT my dog during the initial examination. Then, the vet had a quick glance in my dogs mouth and told me he needed a thorough cleaning. He wanted more than $400 for the procedure without every really justifying it. My poor dog, whose teeth were in EXCELLENT condition as per every other vet we took him to, was trembling as a result of this jerk's abusive handling. He tried to bully my wife into getting the tooth cleaning, but I spoke up and told him he was not laying a finger on my dog. We immediately left. This guy is TERRIBLE!

1
★☆☆☆☆

I took my VERY healthy flat-coat retriever to this quack for annual vaccinations. The first thing he did was HURT my dog during the initial examination. Then, the vet had a quick glance in my dogs mouth and told me he needed a thorough cleaning. He wanted more than $400 for the procedure without every really justifying it. My poor dog, whose teeth were in EXCELLENT condition as per every other vet we took him to, was trembling as a result of this jerk's abusive handling. He tried to bully my wife into getting the tooth cleaning, but I spoke up and told him he was not laying a finger on my dog. We immediately left. This guy is TERRIBLE!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My dog was a stray that someone had found in a Target parking lot. The person that found the dog that now belongs to my family put up flyers for three weeks and no one ever claimed him. She knew my family was interested in adopting a dog and we were more than happy to have him. I took him to see the vet at Banfield within a week of having him to make sure he was healthy and to get his shots scheduled. The vet was extremely rude. The dog was a little underweight and his ears were dirty. This man gave me the biggest lecture of my life (like he was my parent) about being responsible and giving the doctor proper care. I explained that he was a stray and I had brought him to the vet to make sure he was in good health. He continue to berate me about the dog's ears. I left there feeling horrible. Then I realized he was the person with the problem, not me. My family and I had done a good thing by taking the dog in and giving him a loving home. I will never, ever recommend this vet to anyone.

1
★☆☆☆☆

My dog was a stray that someone had found in a Target parking lot. The person that found the dog that now belongs to my family put up flyers for three weeks and no one ever claimed him. She knew my family was interested in adopting a dog and we were more than happy to have him. I took him to see the vet at Banfield within a week of having him to make sure he was healthy and to get his shots scheduled. The vet was extremely rude. The dog was a little underweight and his ears were dirty. This man gave me the biggest lecture of my life (like he was my parent) about being responsible and giving the doctor proper care. I explained that he was a stray and I had brought him to the vet to make sure he was in good health. He continue to berate me about the dog's ears. I left there feeling horrible. Then I realized he was the person with the problem, not me. My family and I had done a good thing by taking the dog in and giving him a loving home. I will never, ever recommend this vet to anyone.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We have had very good experiences with other Banfield Pet Hospitals. Unfortunately, this one is not on the same level. The nurses are kind, but the veterinarian and practice owner, Mr. Kuppe Nagaraj, is the rudest vet we have found ever.

Our dog is a very important part of our family. We want the best for him and we provide him the best care available. Recently moved to Tracy, we took our dog to the Banfield Hospital here to have a routine check. We were told the dog was perfect but he needed a minor intervention due to a common problem.

Everything was OK for us until this point. We ask politely to talk with the veterinarian in order to know more about the intervention needed and its causes. It was a nasty surprise to meet Mr. Nagaraj, who appeared to be offended by our interest in have more information. He acted nervously, irritated, almost shouting, and in this attitude of "I am the Doctor-God, you are too ignorant".

The overall tone was very rude for us. The worst part was to listen this person say that all the customers were worried about was money!!! It was obvious this man has not loved a dog in all his life.

It was very disappointing. We will never return here again and we will not recommend this veterinarian to anyone.

(Update: A week after the bad experience with this Banfield Hospital at Tracy, we took our dog to the Banfield Hospital near to our previous residence in order to get a second opinion. This is the Hospital our dog has gone for years. The vet there, nice and efficient as always, told us that the diagnostic we had got at Banfield Tracy was positively wrong, that our dog was perfect and that he did not need any intervention at all.)

1
★☆☆☆☆

We have had very good experiences with other Banfield Pet Hospitals. Unfortunately, this one is not on the same level. The nurses are kind, but the veterinarian and practice owner, Mr. Kuppe Nagaraj, is the rudest vet we have found ever.

Our dog is a very important part of our family. We want the best for him and we provide him the best care available. Recently moved to Tracy, we took our dog to the Banfield Hospital here to have a routine check. We were told the dog was perfect but he needed a minor intervention due to a common problem.

Everything was OK for us until this point. We ask politely to talk with the veterinarian in order to know more about the intervention needed and its causes. It was a nasty surprise to meet Mr. Nagaraj, who appeared to be offended by our interest in have more information. He acted nervously, irritated, almost shouting, and in this attitude of "I am the Doctor-God, you are too ignorant".

The overall tone was very rude for us. The worst part was to listen this person say that all the customers were worried about was money!!! It was obvious this man has not loved a dog in all his life.

It was very disappointing. We will never return here again and we will not recommend this veterinarian to anyone.

(Update: A week after the bad experience with this Banfield Hospital at Tracy, we took our dog to the Banfield Hospital near to our previous residence in order to get a second opinion. This is the Hospital our dog has gone for years. The vet there, nice and efficient as always, told us that the diagnostic we had got at Banfield Tracy was positively wrong, that our dog was perfect and that he did not need any intervention at all.)

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've been to several Banfield clinics in two other states and take my cat there to have her nails clipped. I have never ever received such unprofessional, rude and offensive service from the vet himself ever in the 14 years I have had my cat. My cat has several serious medical issues and see's a specialist for her treatment, therefore if she is in need of a nail trim and not a visit to her vet I've used Banfield in the past with no problems and excellent customer service. I just moved to Tracy California and the Vet was very defensive when he continually asked me questions regarding who provides my cat medical care and why? He seemed to be forcing the point that he could see/treat my cat and he was determined in a very defensive corrosive tone to outline how qualified he is and that in his exact words "We are a full service hospital and not just here for nail clipping." Of course his statement was after his vet tech ran my credit card for the services. Shocked and thoroughly feeling this is not a place where you should trust the staff to care and have patience for your pet. I ran back to the examining room where they were starting to clip her nails and asked them to stop and asked for a refund. This only infuriated the Veterinarian even more as he continued in a condescending nasty tone to say more to me. This occurred with a PetSmart employee a few feet away. When I turned to her she was shaking her head and I asked her pleadingly to speak with a manager, as we walked to the front of the store I asked if she had heard our conversation and even the PetSmart associated stated "He was being really rude to you, and unfortunately this isn't the first time." So please just be aware that this Vet is not a true caring professional and I worry that if it hasn't happened yet, someone and their pet might be adversely affected by their rude and unprofessional service. If I was treated this way for a simple service of a nail trim I hate to imagine the potential if someone was to trust this vet for any other, more involved service or procedure. Rating = Less than unsatisfactory.

1
★☆☆☆☆

I've been to several Banfield clinics in two other states and take my cat there to have her nails clipped. I have never ever received such unprofessional, rude and offensive service from the vet himself ever in the 14 years I have had my cat. My cat has several serious medical issues and see's a specialist for her treatment, therefore if she is in need of a nail trim and not a visit to her vet I've used Banfield in the past with no problems and excellent customer service. I just moved to Tracy California and the Vet was very defensive when he continually asked me questions regarding who provides my cat medical care and why? He seemed to be forcing the point that he could see/treat my cat and he was determined in a very defensive corrosive tone to outline how qualified he is and that in his exact words "We are a full service hospital and not just here for nail clipping." Of course his statement was after his vet tech ran my credit card for the services. Shocked and thoroughly feeling this is not a place where you should trust the staff to care and have patience for your pet. I ran back to the examining room where they were starting to clip her nails and asked them to stop and asked for a refund. This only infuriated the Veterinarian even more as he continued in a condescending nasty tone to say more to me. This occurred with a PetSmart employee a few feet away. When I turned to her she was shaking her head and I asked her pleadingly to speak with a manager, as we walked to the front of the store I asked if she had heard our conversation and even the PetSmart associated stated "He was being really rude to you, and unfortunately this isn't the first time." So please just be aware that this Vet is not a true caring professional and I worry that if it hasn't happened yet, someone and their pet might be adversely affected by their rude and unprofessional service. If I was treated this way for a simple service of a nail trim I hate to imagine the potential if someone was to trust this vet for any other, more involved service or procedure. Rating = Less than unsatisfactory.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Banfield Pet Hospital

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

Yext PowerListings

 

Wait, you're the expert.

If you've been to or used Banfield Pet Hospital, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review