14526 Erwin St
Van Nuys, CA 91411
818-901-1113
The experience was even better this time if that's possible. I have been going to AutoAid for years and they have always gone out of their way to provide good service; those little things that most mechanics would never dream of doing. Per
3The experience was even better this time if that's possible. I have been going to AutoAid for years and they have always gone out of their way to provide good service; those little things that most mechanics would never dream of doing. Per
David & Jack run such a great, honest, efficient & clean operation. I know I will be coming here as long as they own it. I always recommend them to everyone I run into. We needed our brakes done. David said one & half hours & meant it. Car was washed when we got it back too! What really gets me is how clean the work area is, you would never know it was an auto mechanics shop. No oil on the ground, no grime on the equipment.
5David & Jack run such a great, honest, efficient & clean operation. I know I will be coming here as long as they own it. I always recommend them to everyone I run into. We needed our brakes done. David said one & half hours & meant it. Car was washed when we got it back too! What really gets me is how clean the work area is, you would never know it was an auto mechanics shop. No oil on the ground, no grime on the equipment.
David & Jack run such a great, honest, efficient & clean operation. I know I will be coming here as long as they own it. I always recommend them to everyone I run into. We needed our brakes done. David said one & half hours & meant it. Car
3David & Jack run such a great, honest, efficient & clean operation. I know I will be coming here as long as they own it. I always recommend them to everyone I run into. We needed our brakes done. David said one & half hours & meant it. Car
Service was prompt, of excellent quality, and of a fair price. I intend to go back as needed. Terrific...as it's always been for 15 years!
5Service was prompt, of excellent quality, and of a fair price. I intend to go back as needed. Terrific...as it's always been for 15 years!\r
3Service was prompt, of excellent quality, and of a fair price. I intend to go back as needed. Terrific...as it's always been for 15 years!\r
"David and the gang at Auto Aid are honest and amazing people. They are on time, they solved all the problems and they are very neat and clean. I love that they will pick up my car at work.
Thanks"
"David and the gang at Auto Aid are honest and amazing people. They are on time, they solved all the problems and they are very neat and clean. I love that they will pick up my car at work.\r
Thanks"\r
"David and the gang at Auto Aid are honest and amazing people. They are on time, they solved all the problems and they are very neat and clean. I love that they will pick up my car at work.\r
Thanks"\r
Excellent job, thank you! It was fast and efficient and the car runs perfectly! As always, wonderful service and will continue to return
5Excellent job, thank you! It was fast and efficient and the car runs perfectly! As always, wonderful service and will continue to return\r
3Excellent job, thank you! It was fast and efficient and the car runs perfectly! As always, wonderful service and will continue to return\r
I went in for an oil and lube, and Auto Aid diagnosed my car, determining that I needed a new battery and wiper. The were able to accomplish both tasks while I waited. I found them professional and efficient, and their work space was clean and well-organized.
5I went in for an oil and lube, and Auto Aid diagnosed my car, determining that I needed a new battery and wiper. The were able to accomplish both tasks while I waited. I found them professional and efficient, and their work space was clean
3I went in for an oil and lube, and Auto Aid diagnosed my car, determining that I needed a new battery and wiper. The were able to accomplish both tasks while I waited. I found them professional and efficient, and their work space was clean
Am happy with everything. Very professional outfit & good mechanics on staff. Member: Member: Very fast, professional service. I will go back for service when I need it
5Am happy with everything. Very professional outfit & good mechanics on staff. Member: Member: Very fast, professional service. I will go back for service when I need it\r
3Am happy with everything. Very professional outfit & good mechanics on staff. Member: Member: Very fast, professional service. I will go back for service when I need it\r
It was very good. They were very helpful, they fixed everything, and it was a good price. The price was fair and the quality of the work they did was fine.
5It was very good. They were very helpful, they fixed everything, and it was a good price. The price was fair and the quality of the work they did was fine.\r
3It was very good. They were very helpful, they fixed everything, and it was a good price. The price was fair and the quality of the work they did was fine.\r
I was very impressed by the honesty and fairness of this company. We called up about a possible problem with power steering. They found the power steering to be fine but diagnosed a problem with an axle which they recommended replacing; we approved this and they ordered the part. Then they checked out a couple of other things and advised us against doing any work on the car since they believed we would end up having to fix too many things and end up investing more in the car than it was worth. They charged us nothing for about an hour of their time running diagnostics and saved us a lot of money by being honest with us even though it meant that they lost some potential business today. We will certainly return with another car some day.
5I was very impressed by the honesty and fairness of this company. We called up about a possible problem with power steering. They found the power steering to be fine but diagnosed a problem with an axle which they recommended replacing; we approved this and they ordered the part. Then they checked out a couple of other things and advised us against doing any work on the car since they believed we would end up having to fix too many things and end up investing more in the car than it was worth. They charged us nothing for about an hour of their time running diagnostics and saved us a lot of money by being honest with us even though it meant that they lost some potential business today. We will certainly return with another car some day.
I was very impressed by the honesty and fairness of this company. We called up about a possible problem with power steering. They found the power steering to be fine but diagnosed a problem with an axle which they recommended replacing; we
3I was very impressed by the honesty and fairness of this company. We called up about a possible problem with power steering. They found the power steering to be fine but diagnosed a problem with an axle which they recommended replacing; we
Very good, considerate, pretty amazing compared to other auto shops I have gone to. The only thin is that they cost more than most but like I said there way better , but I have never gotten the impression i was being ripped off.
5Very good, considerate, pretty amazing compared to other auto shops I have gone to. The only thin is that they cost more than most but like I said there way better , but I have never gotten the impression i was being ripped off.\r
3Very good, considerate, pretty amazing compared to other auto shops I have gone to. The only thin is that they cost more than most but like I said there way better , but I have never gotten the impression i was being ripped off.\r
This was my first time to Auto Aid. They were extremely thorough and helpful. I did not feel the slightest bit taken advantage of as I usually do at auto shops. They even made dropping off my car and getting back to it, extremely easily. I will be taking my car there for now on. Forget the dealership!
5This was my first time to Auto Aid. They were extremely thorough and helpful. I did not feel the slightest bit taken advantage of as I usually do at auto shops. They even made dropping off my car and getting back to it, extremely easily. I will be taking my car there for now on. Forget the dealership!
The service on my car was pretty quick, as expected to attach the side view mirror they did a great job it looks as if were never off.
5My car wouldn't start today, I called Jack the owner whom I've known for at least 10 years, told him about my desperate financial situation and that I couldn't even afford a prescription I must have. He came to my home, jump started my car, followed me to his shop in Van Nuys, checked it, discovered that I'd left a small light on and let me go without paying a dime.
5My car wouldn't start today, I called Jack the owner whom I've known for at least 10 years, told him about my desperate financial situation and that I couldn't even afford a prescription I must have. He came to my home, jump started my car, followed me to his shop in Van Nuys, checked it, discovered that I'd left a small light on and let me go without paying a dime.
I've dealt with Autoaid for years and found them to be the BEST auto repair service shop I've ever dealt with. Their prices are fair and all the people that work there care deeply about their customers.
5David and Jack are fantastic. I would recommend them to anyone that needs to have work done on their vehicles. I have a jeep that's 29 years old so I have had to have many repairs over the years and this is the one place that I've found where I'm comfortable with the owners and I'm not concerned that I'm going to be charged for a lot of unnecessary repairs.
5David and Jack are fantastic. I would recommend them to anyone that needs to have work done on their vehicles. I have a jeep that's 29 years old so I have had to have many repairs over the years and this is the one place that I've found where I'm comfortable with the owners and I'm not concerned that I'm going to be charged for a lot of unnecessary repairs.
I am new to California and was not sure who to trust with my car. I found Auto Aid on yelp, read the reviews, and checked them out. And they are a great company. Trustworthy and friendly!
5Service is exceptional, always a quick diagnosis and repair. Fair pricing, efficient mechanics and the business is family owned and operated! They give a complete and thorough check on the vehicles, and will give an honest assessment of necessary repairs, I never feel as though I am being "sold" a job I do not need. Absolutely nothing negative to post for this great auto repair shop. (And yes, you are always greeted with a warm and friendly smile)
5Service is exceptional, always a quick diagnosis and repair. Fair pricing, efficient mechanics and the business is family owned and operated! They give a complete and thorough check on the vehicles, and will give an honest assessment of necessary repairs, I never feel as though I am being "sold" a job I do not need. Absolutely nothing negative to post for this great auto repair shop. (And yes, you are always greeted with a warm and friendly smile)
In short I can tell you that I've been a loyal customer of AutoAid & Rescue for 20 years. In all my years of car ownership - BMW's, VW, Volvo, Ford, Toyotas, Plymouth Voyager - I have never had a better experience with auto service and customer care. Jack and David are honorable and sociable. Prices are fair and the service is "priceless." Never, never, never have I been sold or recommended something that was not needed. Moreover, when an future repair is upcoming it is suggested to hold off until that time to gain more mileage on that item's repair/replacement thus saving many dollars over the cars lifetime. The shop is always clean and orderly demonstrating a pride of ownership. I'm about two to three miles fromm the shop and if needed a ride home is always offered.
5In short I can tell you that I've been a loyal customer of AutoAid & Rescue for 20 years. In all my years of car ownership - BMW's, VW, Volvo, Ford, Toyotas, Plymouth Voyager - I have never had a better experience with auto service and customer care. Jack and David are honorable and sociable. Prices are fair and the service is "priceless." Never, never, never have I been sold or recommended something that was not needed. Moreover, when an future repair is upcoming it is suggested to hold off until that time to gain more mileage on that item's repair/replacement thus saving many dollars over the cars lifetime. The shop is always clean and orderly demonstrating a pride of ownership. I'm about two to three miles fromm the shop and if needed a ride home is always offered.
David and the crew pinpointed an exhaust issue I had been battling for months. Ford, a gas station service unit and an exhaust specialist couldn't diagnosis. These guys had it nailed in five minutes.
5On a rare occasion, you get to review a business that is just stellar. In LA, it's doubly rare. But in LA, to be able to review such a business and then realize that it's family owned and operated...well, it's like you're transported back to Main Street USA, in the 50s, where the mechanic tells you exactly what's what and everyone knows your name and you can stop holding your breath because you're going to be treated like a real person rather than a "mark" to gouge for as much money as possible. Such an idyllic place exists at AutoAid.
5On a rare occasion, you get to review a business that is just stellar. In LA, it's doubly rare. But in LA, to be able to review such a business and then realize that it's family owned and operated...well, it's like you're transported back to Main Street USA, in the 50s, where the mechanic tells you exactly what's what and everyone knows your name and you can stop holding your breath because you're going to be treated like a real person rather than a "mark" to gouge for as much money as possible. Such an idyllic place exists at AutoAid.
The repair was quick and flawless. Right before Thanksgiving I might add. I am so grateful to have found an honest, auto body shop.
5Been a happy, satisfied customer since 2003. Excellent customer service. This repair garage is the cleanest I have ever been to.
5If you're looking for quality service + repair / this is the shop for you! The best auto shop in Los Angeles! I have been looking a shop like this for years! They were clear, nice, easy to talk to, and easy to understand what was being done, and there prices were great... I was and am 100% satisfied with their services! Everyone should be this great!
5If you're looking for quality service + repair / this is the shop for you! The best auto shop in Los Angeles! I have been looking a shop like this for years! They were clear, nice, easy to talk to, and easy to understand what was being done, and there prices were great... I was and am 100% satisfied with their services! Everyone should be this great!
I've been to many repair shops in my time, but never one that was as concerned about their customer's needs as Auto Aid. They are clean, courteous and stand behind their work 100%.
5These guys are great - I can't say enough good things about this shop. Theyre smart, the place is clean, there's a nice waiting room, and they take the time to talk you through all the repairs. Theres no hard sell on stuff you don't need, they are willing to discuss what has to be done NOW, and what can wait, if you can't pay for all the repairs. They even save the damaged parts & will show them to you if you want! In addition, they washed the car, use a AAA discount on labor, and give new customers a little welcome kit for your glove compartment. And there's coffee & cookies in the waiting room! I have finally found my new mechanic.
5These guys are great - I can't say enough good things about this shop. Theyre smart, the place is clean, there's a nice waiting room, and they take the time to talk you through all the repairs. Theres no hard sell on stuff you don't need, they are willing to discuss what has to be done NOW, and what can wait, if you can't pay for all the repairs. They even save the damaged parts & will show them to you if you want! In addition, they washed the car, use a AAA discount on labor, and give new customers a little welcome kit for your glove compartment. And there's coffee & cookies in the waiting room! I have finally found my new mechanic.
Auto Aid has always given me the best, most competent service for my vehicle. Never a worry about having to go back and fix the same thing twice. Highly recommend them for any auto services.
5For over 20 years, I have been a customer at Auto Aid. Whenever there is an auto problem or I just want a tire checked I go to Auto Aid. They are friendly and won't talk over your head like some mechanics do, especially if you are female. Any problem with my car is easily explained by Jack or his son David Bulko. Understanding the problem makes it easier to make a decision on what to do. All work is guaranteed for 12 months and you can trust them, I do!
5For over 20 years, I have been a customer at Auto Aid. Whenever there is an auto problem or I just want a tire checked I go to Auto Aid. They are friendly and won't talk over your head like some mechanics do, especially if you are female. Any problem with my car is easily explained by Jack or his son David Bulko. Understanding the problem makes it easier to make a decision on what to do. All work is guaranteed for 12 months and you can trust them, I do!
Finding a reliable car service/repair shop I guess is always a challenge for most of us especially women. I found Auto Aid and Rescue thru AAA and I've had my car serviced by them probably three times already. They are very efficient, trustworthy and have great customer service. The first thing that caught my attention was the cleanliness of the place. I felt comfortable right away. David was very professional and helpful. He explained everything to me and I didn't have to wait long for my car to be serviced. I didn't mind waiting though as their waiting area was equipped with a TV, coffee, kids play area (good for the moms) and most importantly a super clean restroom. Thanks to Auto Aid and Rescue ... going to a car shop will not be as unpleasant anymore..
5Finding a reliable car service/repair shop I guess is always a challenge for most of us especially women. I found Auto Aid and Rescue thru AAA and I've had my car serviced by them probably three times already. They are very efficient, trustworthy and have great customer service. The first thing that caught my attention was the cleanliness of the place. I felt comfortable right away. David was very professional and helpful. He explained everything to me and I didn't have to wait long for my car to be serviced. I didn't mind waiting though as their waiting area was equipped with a TV, coffee, kids play area (good for the moms) and most importantly a super clean restroom. Thanks to Auto Aid and Rescue ... going to a car shop will not be as unpleasant anymore..
Jack and David run a tight ship. They make sure you understand what's going on with your auto (for those of us who are non-mechanically-inclined!), and they consistently and uniformly do the right thing. They are, in a word, trustworthy and do exceptional work to boot. They are a testament to the belief that integrity and honor still exist.Who'da thunk it? To find that at an autoshop? Jack & David: you set the bar. I'll never recommend anyone to go anywhere else.
5Jack and David run a tight ship. They make sure you understand what's going on with your auto (for those of us who are non-mechanically-inclined!), and they consistently and uniformly do the right thing. They are, in a word, trustworthy and do exceptional work to boot. They are a testament to the belief that integrity and honor still exist.Who'da thunk it? To find that at an autoshop? Jack & David: you set the bar. I'll never recommend anyone to go anywhere else.
I needed an oil change and had my 3 and 5 year old boys with me. I went to Auto Aid with a last minute appointment and they made me and my sons feel so comfortable. The job was done quickly and efficiently. My sons were playing at the kids' corner and I felt at ease knowing that all of us were being taken care of. They did an amazing job and I highly recommend Auto Aid for anyone who is looking for excellent service, competitive prices and trustworthy people. Thanks Auto Aid for being the best in LA!!!
5I needed an oil change and had my 3 and 5 year old boys with me. I went to Auto Aid with a last minute appointment and they made me and my sons feel so comfortable. The job was done quickly and efficiently. My sons were playing at the kids' corner and I felt at ease knowing that all of us were being taken care of. They did an amazing job and I highly recommend Auto Aid for anyone who is looking for excellent service, competitive prices and trustworthy people. Thanks Auto Aid for being the best in LA!!!
I will definitely be going back for future oil changes and any problems I have with my car.
5I like that they have a rewards program. All the money you spend her gives you points which can later be redeemed for loyalty certificates. You can also get points for telling your friends about the shop.
5The entrance to the shop is clearly marked and all you have to do is drive in. Everyone is really friendly. The shop is also very clean, probably one of the cleanest shops I've ever seen. The owner even asked me what made me choose their shop and personally thanked me for coming in.
5The entrance to the shop is clearly marked and all you have to do is drive in. Everyone is really friendly. The shop is also very clean, probably one of the cleanest shops I've ever seen. The owner even asked me what made me choose their shop and personally thanked me for coming in.
I just moved to the area and I needed to find a place to take my car for an oil change. I found this place through Yelp and I'm very happy with my experience.
5I had this annoying shaking in my front tires when I braked. I took my car to another shop and they told me I need to replace my rotors and do a total brake job. Jack and David took a look at it and told me I just needed to resurface the rotors and I was good to go! Thank you Auto Aid for your honesty, professionalism and saving me a lot of money!
5I had this annoying shaking in my front tires when I braked. I took my car to another shop and they told me I need to replace my rotors and do a total brake job. Jack and David took a look at it and told me I just needed to resurface the rotors and I was good to go! Thank you Auto Aid for your honesty, professionalism and saving me a lot of money!
Brought my car here, at the suggestion of a friend. I was extremely nervous because I don't know anything about cars and didn't know if I was being overcharged (being laid off, I was weary of the cost). I had lots of questions. I met David and he was extremely patient. My car needed quite a bit of work and he explained everything that needed to be done, which parts should be fixed immediately and which parts we had a little more time with, what everything did and the breakdown of cost. AND, the best part, when I picked up my car, it had been washed! I am very appreciative of the service I received from David and the crew at AutoAid.
5Brought my car here, at the suggestion of a friend. I was extremely nervous because I don't know anything about cars and didn't know if I was being overcharged (being laid off, I was weary of the cost). I had lots of questions. I met David and he was extremely patient. My car needed quite a bit of work and he explained everything that needed to be done, which parts should be fixed immediately and which parts we had a little more time with, what everything did and the breakdown of cost. AND, the best part, when I picked up my car, it had been washed! I am very appreciative of the service I received from David and the crew at AutoAid.
Jack and his team at Auto Aid in my humble opinion are the BEST Automotive Repair Shop in Los Angeles. I am always treated fairly and they complete the work in a timely manner. The team goes above and beyond to make my time away from my vehicle as painless as possible. If you don't believe me, check them out yourself and you will see.
5Jack and his team at Auto Aid in my humble opinion are the BEST Automotive Repair Shop in Los Angeles. I am always treated fairly and they complete the work in a timely manner. The team goes above and beyond to make my time away from my vehicle as painless as possible. If you don't believe me, check them out yourself and you will see.
Thanks for taking care of my Ford. I have my horses and college and I never stop driving back and forth. I never check my oil. You guys take such great care and I know it. My dad asks me have you checked your oil? I always say AutoAid did. Thanks Guys!!!!!!!!!!!! Youre Great!!!!!
5Thanks for taking care of my Ford. I have my horses and college and I never stop driving back and forth. I never check my oil. You guys take such great care and I know it. My dad asks me have you checked your oil? I always say AutoAid did. Thanks Guys!!!!!!!!!!!! Youre Great!!!!!
Finding a reliable car service/repair shop I guess is always a challenge for most of us especially women. I found Auto Aid and Rescue thru AAA and Ive had my car serviced by them probably three times already. They are very efficient, trustworthy and have great customer service. The first thing that caught my attention was the cleanliness of the place. I felt comfortable right away. David was very professional and helpful. He explained everything to me and I didnt have to wait long for my car to be serviced. I didnt mind waiting though as their waiting area was equipped with a TV, coffee, kids play area (good for the moms) and most importantly a super clean restroom. Thanks to Auto Aid and Rescue going to a car shop will not be as unpleasant anymore.
2Finding a reliable car service/repair shop I guess is always a challenge for most of us especially women. I found Auto Aid and Rescue thru AAA and Ive had my car serviced by them probably three times already. They are very efficient, trustworthy and have great customer service. The first thing that caught my attention was the cleanliness of the place. I felt comfortable right away. David was very professional and helpful. He explained everything to me and I didnt have to wait long for my car to be serviced. I didnt mind waiting though as their waiting area was equipped with a TV, coffee, kids play area (good for the moms) and most importantly a super clean restroom. Thanks to Auto Aid and Rescue going to a car shop will not be as unpleasant anymore.
We have trusted Jack for years with our cars and wouldn't ever think of going anywhere else in Los Angeles. David is a wonderful addition to this trustworthy, reliable and professional team. I tell everyone new to the city about Jack, Dave and the gang at AutoAid and couldn't be happier with them as professionals and friends.
2We have trusted Jack for years with our cars and wouldn't ever think of going anywhere else in Los Angeles. David is a wonderful addition to this trustworthy, reliable and professional team. I tell everyone new to the city about Jack, Dave and the gang at AutoAid and couldn't be happier with them as professionals and friends.
A great place to bring your sick car...
2A great place to bring your sick car...