New World Cleaners

★★★☆☆

About New World Cleaners

Personal Services

Personal Services
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Dry Cleaners

4340 Arden Way # 3 Sacramento, CA

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Arden Plaza Cleaners

4373 Arden Way Sacramento, CA

3.1667 12
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These guys always go the extra mile for me, and I've brought in TONS of dry cleaning, etc. for the past ten years! They always, without a blink, take items back that weren't quite done right the 1st time & redo it the 2nd time (rarely ever has to happen). They always find a way to make things work with coupons, etc... Always have everything done on time... Always a smile and extremely expedient service!

5
★★★★★

These guys always go the extra mile for me, and I've brought in TONS of dry cleaning, etc. for the past ten years! They always, without a blink, take items back that weren't quite done right the 1st time & redo it the 2nd time (rarely ever has to happen). They always find a way to make things work with coupons, etc... Always have everything done on time... Always a smile and extremely expedient service!

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"Great Dry Cleaners! Professional in every way. Locally owned. Competitive prices and worth the price. My clothes stay cleanner longer compared to other dry cleaners. Staff are very friendly and always helpful.

3
★★★★★

"Great Dry Cleaners! Professional in every way. Locally owned. Competitive prices and worth the price. My clothes stay cleanner longer compared to other dry cleaners. Staff are very friendly and always helpful.

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Worst cleaner ever. DO NOT GO. If i can give negative rating, I would. Live in Downtown/MidTown Sacramento. They came pick up two items and lost them/never delivered. They claimed to have delivered it on Dec 20th, but now it's first week

3
★★★★★

Worst cleaner ever. DO NOT GO. If i can give negative rating, I would. Live in Downtown/MidTown Sacramento. They came pick up two items and lost them/never delivered. They claimed to have delivered it on Dec 20th, but now it's first week

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Very expensive, and they tell you prices as they go. There is no set price. When ask for a price for an item to dryclean, they take out a sheet of paper that appears to have nothing written on it. When I picked up my items that were dry cleaned, I was not happy with the results. Also, do not get alterations here!

1
★☆☆☆☆

Very expensive, and they tell you prices as they go. There is no set price. When ask for a price for an item to dryclean, they take out a sheet of paper that appears to have nothing written on it. When I picked up my items that were dry cleaned, I was not happy with the results. Also, do not get alterations here!

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Terribly overpriced and unethical. I had a 50% off coupon with a $50 max. Dropped off 30 pieces, asked how much and they would not tell me. I made the mistake of leaving my clothes there. Came back and was told it was $173.25!! They gave me 30% off because that was better than the $50 max they say, but they made up the price as they went along. I literally had 20 pieces in my car from my normal drycleaner and that was only $47.25. They wouldn't get me the owner or manager. I was charged as much as $20 to clean a dress that I only paid about $30 for. Ridiculous. They were rude and told me to take my drycleaning elsewhere - no kidding!

1
★☆☆☆☆

Terribly overpriced and unethical. I had a 50% off coupon with a $50 max. Dropped off 30 pieces, asked how much and they would not tell me. I made the mistake of leaving my clothes there. Came back and was told it was $173.25!! They gave me 30% off because that was better than the $50 max they say, but they made up the price as they went along. I literally had 20 pieces in my car from my normal drycleaner and that was only $47.25. They wouldn't get me the owner or manager. I was charged as much as $20 to clean a dress that I only paid about $30 for. Ridiculous. They were rude and told me to take my drycleaning elsewhere - no kidding!

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Rude, rude, rude. We have tried many times to give these folks a chance and they fail us every time. This time was the last. Last year my husband took some shirts in with a coupon. When he picked them up, he was told his coupon could not be honored because the manager wants to cut down on coupon usage. My husband asked for the manager and "he" was not in. The reality is the "manager" is never in! Two rude kids are running this business into the ground, with the help of ever absent management. Fast-forward to today. Had a coupon mailed to us, so we decided to take 3 comforters in to be cleaned. When my husband asked how much, he was told $55 and up. He asked "up to what?". They said up to $75. When asked what determines the price they said, you guessed it, it's up to the manager. Of course, once again the manager was not in to speak with. And when my husband showed the coupon, he was told once again, they are cutting back on coupon usage...save time and grief and go across the street to Arnold's where they know how to treat customers!

1
★☆☆☆☆

Rude, rude, rude. We have tried many times to give these folks a chance and they fail us every time. This time was the last. Last year my husband took some shirts in with a coupon. When he picked them up, he was told his coupon could not be honored because the manager wants to cut down on coupon usage. My husband asked for the manager and "he" was not in. The reality is the "manager" is never in! Two rude kids are running this business into the ground, with the help of ever absent management. Fast-forward to today. Had a coupon mailed to us, so we decided to take 3 comforters in to be cleaned. When my husband asked how much, he was told $55 and up. He asked "up to what?". They said up to $75. When asked what determines the price they said, you guessed it, it's up to the manager. Of course, once again the manager was not in to speak with. And when my husband showed the coupon, he was told once again, they are cutting back on coupon usage...save time and grief and go across the street to Arnold's where they know how to treat customers!

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1 out of 1 people found this review helpful.

.

I have been going to this cleaners for years and have been happy. Previously, I went to Judi's and a cashmere sweater was pressed out of shape.
Clerk was a little rude last time I went in...

4
★★★★☆

I have been going to this cleaners for years and have been happy. Previously, I went to Judi's and a cashmere sweater was pressed out of shape.
Clerk was a little rude last time I went in...

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I have been with this firm for 8-10 years. A new owner took over a few years back and they have gone down hill but I have remained with them. My review would have looked like all the others were it not for my most recent experience.

Recently I took 5 shirts in to have them done, and they were returned so over starched they could not be worn, when I asked them to re-do the shirts they were rude and reluctant saying it way my fault somehow. when I came back for them they were the same as when I dropped them off, when I mentioned this to the owner and told him my dismay, he asked that I don't return! These folks are cheap, they love you as long as you are paying for the service, but when when they mess up they are dishonest and rude. I had 1 other problem with them years ago on alterations but I should have left at that time. Do yourself a favor and go accross the street where they are nice, timely and less expensive.

1
★☆☆☆☆

I have been with this firm for 8-10 years. A new owner took over a few years back and they have gone down hill but I have remained with them. My review would have looked like all the others were it not for my most recent experience.

Recently I took 5 shirts in to have them done, and they were returned so over starched they could not be worn, when I asked them to re-do the shirts they were rude and reluctant saying it way my fault somehow. when I came back for them they were the same as when I dropped them off, when I mentioned this to the owner and told him my dismay, he asked that I don't return! These folks are cheap, they love you as long as you are paying for the service, but when when they mess up they are dishonest and rude. I had 1 other problem with them years ago on alterations but I should have left at that time. Do yourself a favor and go accross the street where they are nice, timely and less expensive.

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1 out of 1 people found this review helpful.

.

I have been with this firm for 8-10 years. A new owner took over a few years back and they have gone down hill but I have remained with them. My review would have looked like all the others were it not for my most recent experience.

Recently I took 5 shirts in to have them done, and they were returned so over starched they could not be worn, when I asked them to re-do the shirts they were rude and reluctant saying it way my fault somehow. when I came back for them they were the same as when I dropped them off, when I mentioned this to the owner and told him my dismay, he asked that I don't return! These folks are cheap, they love you as long as you are paying for the service, but when when they mess up they are dishonest and rude. I had 1 other problem with them years ago on alterations but I should have left at that time. Do yourself a favor and go accross the street where they are nice, timely and less expensive.

0
★☆☆☆☆

I have been with this firm for 8-10 years. A new owner took over a few years back and they have gone down hill but I have remained with them. My review would have looked like all the others were it not for my most recent experience.

Recently I took 5 shirts in to have them done, and they were returned so over starched they could not be worn, when I asked them to re-do the shirts they were rude and reluctant saying it way my fault somehow. when I came back for them they were the same as when I dropped them off, when I mentioned this to the owner and told him my dismay, he asked that I don't return! These folks are cheap, they love you as long as you are paying for the service, but when when they mess up they are dishonest and rude. I had 1 other problem with them years ago on alterations but I should have left at that time. Do yourself a favor and go accross the street where they are nice, timely and less expensive.

Pros: location

Cons: rude owner, cheap, expensive

.

The store is clean and the staff are helpful. I have been going there for years and have never once had a problem with them. they take in everything i need cleaned and they get it back to me whenever i need it. i greatly enjoyed my experience at the business.

5
★★★★★

The store is clean and the staff are helpful. I have been going there for years and have never once had a problem with them. they take in everything i need cleaned and they get it back to me whenever i need it. i greatly enjoyed my experience at the business.

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The owners of this dry cleaners take good care of their customers. Not only do are they good at what they do, they know their customers by name and they form personal relationships with them. This adds to the friendly community atmosphere that characterizes Sacramento.

2
★★★★☆

The owners of this dry cleaners take good care of their customers. Not only do are they good at what they do, they know their customers by name and they form personal relationships with them. This adds to the friendly community atmosphere that characterizes Sacramento.

Pros: Easy parking, good customer service

.

I used to have my dry clean at their place. It either comes back clean or sometimes not in great condition. I had no problems with their shirt service but notice that they have ruined 2 pair of my pants while ironing them. The material was shining (burned) and I never gave them any pants to get washed. The rest comes out great but I was unlucky with their ironing board. They also have a drive-thru.

PROS: not expensive, quick service, drive-thru
CONS: ruined pants with their iron

3
★★★☆☆

I used to have my dry clean at their place. It either comes back clean or sometimes not in great condition. I had no problems with their shirt service but notice that they have ruined 2 pair of my pants while ironing them. The material was shining (burned) and I never gave them any pants to get washed. The rest comes out great but I was unlucky with their ironing board. They also have a drive-thru.

PROS: not expensive, quick service, drive-thru
CONS: ruined pants with their iron

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