Coinmach

★☆☆☆☆

Personal Services

Personal Services
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Don't ever deal with Coinmach. Their machines flooded my condo twice and they did nothing to stop or resolve the issue. They are horrible. Rude! Nasty!
I called the claim dept., the service department, nothing. Avoid any business with them... unless you want to have a flooded home and you left holding the bag and the bill.

1
★☆☆☆☆

Don't ever deal with Coinmach. Their machines flooded my condo twice and they did nothing to stop or resolve the issue. They are horrible. Rude! Nasty!
I called the claim dept., the service department, nothing. Avoid any business with them... unless you want to have a flooded home and you left holding the bag and the bill.

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I have never seen such terrible customer service. The machines are not maintained properly. The office staff doesn't seem to know what is going on. I had one manager laugh at me throughout our entire conversation.I just had two technicians try breaking into the building because they don't seem to know how to use a call box, or read the name printed on the call box.When the service men DO show up, they NEVER seem to know why they are here.And, they have a small illegal clause in their contracts about rollovers (which are illegal in CA) so, unless you cancel your contract in the small window you are given, you are stuck with them.

1
★☆☆☆☆

I have never seen such terrible customer service. The machines are not maintained properly. The office staff doesn't seem to know what is going on. I had one manager laugh at me throughout our entire conversation.I just had two technicians try breaking into the building because they don't seem to know how to use a call box, or read the name printed on the call box.When the service men DO show up, they NEVER seem to know why they are here.And, they have a small illegal clause in their contracts about rollovers (which are illegal in CA) so, unless you cancel your contract in the small window you are given, you are stuck with them.

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They service the washers in my apartment building and they do a good job. they come right away when a problems occurs the only negative thing I can say is too expensive for little washers make them bigger!

2
★★☆☆☆

They service the washers in my apartment building and they do a good job. they come right away when a problems occurs the only negative thing I can say is too expensive for little washers make them bigger!

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