Michael's Super Store

★★★☆☆
  • 5949 Pacific Blvd

    Huntington Park, CA 90255

    Map & Directions
  • 323-587-6127

About Michael's Super Store

Hours
Sat-Sun 10am-8pm, Mon-Fri 11am-8pm

Home & Garden

Home & Garden
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2.5 4
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.

WORST CUSTOMER SERVICE EVER!! I will never ever return to purchase anything there. They have expensive furniture made with the cheapest materials they could find.. I regret buying our sectional in that store.. By the second week the recliner was stuck and could not close it with their so call metal that is probably as thin as a coke can. And not to mention if you go through financial harship be ready to receive those harrasing calls every 5 mins.

1
★☆☆☆☆

WORST CUSTOMER SERVICE EVER!! I will never ever return to purchase anything there. They have expensive furniture made with the cheapest materials they could find.. I regret buying our sectional in that store.. By the second week the recliner was stuck and could not close it with their so call metal that is probably as thin as a coke can. And not to mention if you go through financial harship be ready to receive those harrasing calls every 5 mins.

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I will admit that the customer service at first is good, and also that getting credit is no problem - AT FIRST! .. I have been a customer with them for about 6 years and for to do what they did to me is unimaginable. We had purchased bedroom furniture in late december 2010 on credit.. We also purchased a vanity set with cash and were told that they would ship it from a different store. They set the delivery date but didn't deliver until 4 days after they said they would. Did NOT even a receive a phone from them to let me know what was going on.. I had to call them 3 to 4 times a day asking where my furniture was at.. All I got was the run around, mean while my kids were sleeping on the floor.. When they FINALLY did show, not even an apology was given. As far as the vanity set that was paid in CASH so therefor was technically mine and NOT theirs.. Well they ended up selling the one that was shipped out to the store for ME because I didnt pick it up on time... They didnt even call me to let me know that it was there.. NOw, my wife and I are unemployed and are going through tough times.. All of our other bill collectors have been so great and patient with us and very understanding.. Michaels on he other hand is calling and HARRASSING my wife when i'm the account holder.. We have explained to them that they need to stop because my wife cannot handle the stress of them calling because she is pregnant.. Still they do not stop.. DO NOT go here .. There are other stores out there that you can get credit just as easy as you can at this HELL HOLE... YOU HAVE BEEN WARNED... Oh Yea.. did I mention.. One of the employees there also told me to "F*** OFF" and another male employee challenged me to a fight over the phone... Yea,, thats great customer service ...

1
★☆☆☆☆

I will admit that the customer service at first is good, and also that getting credit is no problem - AT FIRST! .. I have been a customer with them for about 6 years and for to do what they did to me is unimaginable. We had purchased bedroom furniture in late december 2010 on credit.. We also purchased a vanity set with cash and were told that they would ship it from a different store. They set the delivery date but didn't deliver until 4 days after they said they would. Did NOT even a receive a phone from them to let me know what was going on.. I had to call them 3 to 4 times a day asking where my furniture was at.. All I got was the run around, mean while my kids were sleeping on the floor.. When they FINALLY did show, not even an apology was given. As far as the vanity set that was paid in CASH so therefor was technically mine and NOT theirs.. Well they ended up selling the one that was shipped out to the store for ME because I didnt pick it up on time... They didnt even call me to let me know that it was there.. NOw, my wife and I are unemployed and are going through tough times.. All of our other bill collectors have been so great and patient with us and very understanding.. Michaels on he other hand is calling and HARRASSING my wife when i'm the account holder.. We have explained to them that they need to stop because my wife cannot handle the stress of them calling because she is pregnant.. Still they do not stop.. DO NOT go here .. There are other stores out there that you can get credit just as easy as you can at this HELL HOLE... YOU HAVE BEEN WARNED... Oh Yea.. did I mention.. One of the employees there also told me to "F*** OFF" and another male employee challenged me to a fight over the phone... Yea,, thats great customer service ...

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I must say that for being a small chain of stores, they have a lot to choose from. The best asset is the customer service our rep. provide. Her name is Moni (Columbian), and she is awesome.

4
★★★★☆

I must say that for being a small chain of stores, they have a lot to choose from. The best asset is the customer service our rep. provide. Her name is Moni (Columbian), and she is awesome.

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My family and I have purchased several items from this furniture dealer. The customer service is awesome and it's so easy to get credit from them because they are not too picky. They give you free gifts when you purchase a certain amount. The more you purchase the bigger the gifts.

4
★★★★☆

My family and I have purchased several items from this furniture dealer. The customer service is awesome and it's so easy to get credit from them because they are not too picky. They give you free gifts when you purchase a certain amount. The more you purchase the bigger the gifts.

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