Watt Automotive INC

★★☆☆☆
  • 789 Pleasant Hill Rd

    Sebastopol, CA 95472

    Map & Directions
  • 707-544-8952

About Watt Automotive INC

Categories

Automotive

Automotive
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I have been a customer of Watt Automotive for a very long time and have always been satisfied with the service received. I was rather dismayed to see the comments by other customers. As for the thrift store, they have started a non-profit to help women in need, not necessarily a bad thing to share space.

5
★★★★★

I have been a customer of Watt Automotive for a very long time and have always been satisfied with the service received. I was rather dismayed to see the comments by other customers. As for the thrift store, they have started a non-profit to help women in need, not necessarily a bad thing to share space.

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I called and made my appointment- the lady on the phone snapped at me twice. When I told her what was wrong with my car she responded with " Well what does THAT mean?". I kind of thought that was their job but I pushed on. She seemed really upset when I asked for an appointment, so I just asked for whenever they had an opening. THEY PICKED THE APPOINTMENT TIME.

So I bring my car in. Can't find the place. Drive all over calling them repeatedly- no answer. Finally find the place which they seem to share with a thrift shop!!! This is why I couldn't find it.
Of course no one is there. This is 9am on a Thursday. I call and call and call and finally give up. They call me 4 hours later explaining that they were stuck in traffic.
The whole story, situation, location and their attitude is just so sketchy I wonder if it was a blessing in disguise that they never worked on my car.

Please go anywhere else.

1
★☆☆☆☆

I called and made my appointment- the lady on the phone snapped at me twice. When I told her what was wrong with my car she responded with " Well what does THAT mean?". I kind of thought that was their job but I pushed on. She seemed really upset when I asked for an appointment, so I just asked for whenever they had an opening. THEY PICKED THE APPOINTMENT TIME.

So I bring my car in. Can't find the place. Drive all over calling them repeatedly- no answer. Finally find the place which they seem to share with a thrift shop!!! This is why I couldn't find it.
Of course no one is there. This is 9am on a Thursday. I call and call and call and finally give up. They call me 4 hours later explaining that they were stuck in traffic.
The whole story, situation, location and their attitude is just so sketchy I wonder if it was a blessing in disguise that they never worked on my car.

Please go anywhere else.

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After they supposedly repaired my vehicle. I drove about a mile down the road and it stalled. I called and told them I needed a tow back to their shop. After waiting about an hour, the tow truck finally arrived. I had to leave it with them another night because they didn't fix it right the first time and they couldn't work on it until the next day. Not only was I overcharged for parts & labor, parts were replaced that didn't need replacing.

1
★☆☆☆☆

After they supposedly repaired my vehicle. I drove about a mile down the road and it stalled. I called and told them I needed a tow back to their shop. After waiting about an hour, the tow truck finally arrived. I had to leave it with them another night because they didn't fix it right the first time and they couldn't work on it until the next day. Not only was I overcharged for parts & labor, parts were replaced that didn't need replacing.

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