T.J. Maxx & HomeGoods

★★★☆☆
  • 5353 Almaden Expressway

    San Jose, CA 95118

    Map & Directions
  • 408-265-3707

About T.J. Maxx & HomeGoods

Categories
  • Department Stores
  • Clothing Stores
  • Men's Clothing
  • Women's Clothing Stores
  • Swimwear
  • Jewelry
  • Sunglasses
  • Boy's Clothing
  • Girl's Clothing
  • Children's Clothing Stores
Hours
M-Sa 9:30am-9:30pm, Su 10am-8pm

Shopping

Shopping
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Gift Cards
    3.0 2
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    .

    I was just at this store last night looking through their bras. Two associates stationed outside of the fitting rooms (right by the bras) were complaining to each other (loudly) that they couldn't get everything done. One of the bras fell to the ground and (knowing full well that it wouldn't be the last, the way they cram their racks so full of stuff sometimes) figured I'd look a litte more and pick them all up at once to put them back on the rack (I'm a conscientious shopper!). Not 2 seconds after the bra fell on the floor, one of the obnoxious associates rushed over, clucked her tongue and picked up the fallen bra - shooting me a dirty look. Dirty enough to prompt me to explain my intent about the falling bras syndrome. She just clucked her tongue, rolled her eyes and went back to her conversation with the other complainer.

    If that had been it I wouldn't be leaving this review but all of the staff was lazy, inconsiderate and treated me like the enemy as I browsed the racks. Shoving what I was looking at out of the way so they can insert the clothes they held in their hands on the rack -- right where I happened to be standing, ignoring my questions & requests for locating items... on and on.

    I mean, I know it's not Neiman Marcus, but I should at least be able to shop without being treated like I was the enemy. If it weren't for the customers they are so busy being rude to, they wouldn't have the job they so clearly can't stand.

    PROS:
    CONS: No "service" in Customer Service Associates.

    1
    ★☆☆☆☆

    I was just at this store last night looking through their bras. Two associates stationed outside of the fitting rooms (right by the bras) were complaining to each other (loudly) that they couldn't get everything done. One of the bras fell to the ground and (knowing full well that it wouldn't be the last, the way they cram their racks so full of stuff sometimes) figured I'd look a litte more and pick them all up at once to put them back on the rack (I'm a conscientious shopper!). Not 2 seconds after the bra fell on the floor, one of the obnoxious associates rushed over, clucked her tongue and picked up the fallen bra - shooting me a dirty look. Dirty enough to prompt me to explain my intent about the falling bras syndrome. She just clucked her tongue, rolled her eyes and went back to her conversation with the other complainer.

    If that had been it I wouldn't be leaving this review but all of the staff was lazy, inconsiderate and treated me like the enemy as I browsed the racks. Shoving what I was looking at out of the way so they can insert the clothes they held in their hands on the rack -- right where I happened to be standing, ignoring my questions & requests for locating items... on and on.

    I mean, I know it's not Neiman Marcus, but I should at least be able to shop without being treated like I was the enemy. If it weren't for the customers they are so busy being rude to, they wouldn't have the job they so clearly can't stand.

    PROS:
    CONS: No "service" in Customer Service Associates.

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    .

    I love shopping at TJ Maxx because everything is so organized. They sell clothes, toys, shoes, jewelry, bath stuff, and furniture. Also, the prices are very cheap, and I mean VERY cheap! They also have clearance racks which bring the prices even lower. The quality of the clothes are great since TJ Maxx gets their clothes from brand name labels. The customer service is very good, I love this store!

    5
    ★★★★★

    I love shopping at TJ Maxx because everything is so organized. They sell clothes, toys, shoes, jewelry, bath stuff, and furniture. Also, the prices are very cheap, and I mean VERY cheap! They also have clearance racks which bring the prices even lower. The quality of the clothes are great since TJ Maxx gets their clothes from brand name labels. The customer service is very good, I love this store!

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    Message from T.J. Maxx & HomeGoods

    T.J. Maxx offers the season’s most-wanted trends and Designer Brands for you, your family and your home all for up to 60% off department store prices everyday. Our buyers are on the hunt over 40 weeks a year for the hottest items of the season. So when a designer overproduces and department stores overbuy, we swoop in, negotiate the lowest possible price, and pass the savings on to you. Unlike department stores that buy seasonally, we have thousands of fresh items delivered to our stores every week. So, the best shopping strategy is to pop in often. T.J. Maxx has more than 1,000 stores nationwide. So, find a T.J.’s near you and get shopping.

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