Rapid Plumbing

★★☆☆☆

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My city turned off my gas because of a leak. They came out the next day and assured my landlord they could get everything done same day, including getting the city back out to turn my services back on. When the city came that night (around 7pm) they asked if my permit had been signed by the inspector from the city. I had no knowledge of any of this. Turned out the technician was supposed to get a permit from the city, then do the work, have an inspector come out, sign off on the permit AND THEN they would restore my services. I called RP back and let them know all of this. They assured me that it would all be taken care of first thing in the AM. The same technician came to my house to "finish up" he said, even though he had told me the night before he was all done. He said there were just a couple of things he needed to do before he could call the inspector (and the city told me these were all things he SHOULD have known!). He told me at 1pm that he was going back to the city to "finish getting the permit" and that the inspector would be back with him. Just before 4pm he tells me that he called the city to come turn me back on. I commented on how quick the inspection took place and he informed me that he "didn't have time to deal with the inspector and that they will still restore your services". I let him know what the city had told me - no signed permit, no restoration. He became very frustrated and told me that I didn't know what I was talking about. I told him that I was simply letting him know what the officials had told me. He then started yelling at me (IN MY HOUSE) about how I was telling him how to do his job, I didn't know what I was talking about, and some other mumbo jumbo. I then called his supervisor to file a complaint. I told them that if I ever saw this guy again that I'd call the police. His supervisor came out, but it was too late for an inspector to come, so now I've been without gas since Wed and it's now Friday night. To make a long story even longer it's Monday AM and I still don't have service. These people are rude, lie (there is so much more, but it's all just too much to type), have no sense of common courtesy and are totally unprofessional. I would rather stay cold without heat and not be able to cook or take a hot shower than to EVER use them EVER again.

1
★☆☆☆☆

My city turned off my gas because of a leak. They came out the next day and assured my landlord they could get everything done same day, including getting the city back out to turn my services back on. When the city came that night (around 7pm) they asked if my permit had been signed by the inspector from the city. I had no knowledge of any of this. Turned out the technician was supposed to get a permit from the city, then do the work, have an inspector come out, sign off on the permit AND THEN they would restore my services. I called RP back and let them know all of this. They assured me that it would all be taken care of first thing in the AM. The same technician came to my house to "finish up" he said, even though he had told me the night before he was all done. He said there were just a couple of things he needed to do before he could call the inspector (and the city told me these were all things he SHOULD have known!). He told me at 1pm that he was going back to the city to "finish getting the permit" and that the inspector would be back with him. Just before 4pm he tells me that he called the city to come turn me back on. I commented on how quick the inspection took place and he informed me that he "didn't have time to deal with the inspector and that they will still restore your services". I let him know what the city had told me - no signed permit, no restoration. He became very frustrated and told me that I didn't know what I was talking about. I told him that I was simply letting him know what the officials had told me. He then started yelling at me (IN MY HOUSE) about how I was telling him how to do his job, I didn't know what I was talking about, and some other mumbo jumbo. I then called his supervisor to file a complaint. I told them that if I ever saw this guy again that I'd call the police. His supervisor came out, but it was too late for an inspector to come, so now I've been without gas since Wed and it's now Friday night. To make a long story even longer it's Monday AM and I still don't have service. These people are rude, lie (there is so much more, but it's all just too much to type), have no sense of common courtesy and are totally unprofessional. I would rather stay cold without heat and not be able to cook or take a hot shower than to EVER use them EVER again.

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Please do not send your bussiness to this company. Stay away!! I was charged 109.00 to do a snake line clean out. The tech said that it would clear everything out. Less than 24 hours later water started to come up again.. This time their supervisor came to my property. I asked him to do the clean out again. He said he could do it.. But it would not work.. He said it was the tree vines and limbs that was coming from inside of my pipes.. I said,. Really? Without even a camera inspection?,. He said, I should put in a main drain. He wanted to charged me $400.00 for it. But I already told him,. I had a main drain already and the previous tech had already knew about it. Then he said "Oh okay"... We can push all of the buildup and clogs out with a super charged cleanup machine for $300.00 and "you would never see up again"... He never inspected what the previous service tech did.. He just came over not to look at it.. But to ask for more money... Its a rip off and just bad, bad, business...

1
★☆☆☆☆

Please do not send your bussiness to this company. Stay away!! I was charged 109.00 to do a snake line clean out. The tech said that it would clear everything out. Less than 24 hours later water started to come up again.. This time their supervisor came to my property. I asked him to do the clean out again. He said he could do it.. But it would not work.. He said it was the tree vines and limbs that was coming from inside of my pipes.. I said,. Really? Without even a camera inspection?,. He said, I should put in a main drain. He wanted to charged me $400.00 for it. But I already told him,. I had a main drain already and the previous tech had already knew about it. Then he said "Oh okay"... We can push all of the buildup and clogs out with a super charged cleanup machine for $300.00 and "you would never see up again"... He never inspected what the previous service tech did.. He just came over not to look at it.. But to ask for more money... Its a rip off and just bad, bad, business...

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They lied about a problem and charged us money.

Rapid plumbing - rapidly ripping people off in California

Stay away from them!

That all I am gonna say.

1
★☆☆☆☆

They lied about a problem and charged us money.

Rapid plumbing - rapidly ripping people off in California

Stay away from them!

That all I am gonna say.

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I would not recommend this company to anyone. they misdiagnosed our plumbing problem so they could charge us $400. Another plumber had to come out to fix what they did, and said our original problem could have been fixed for $100.

1
★☆☆☆☆

I would not recommend this company to anyone. they misdiagnosed our plumbing problem so they could charge us $400. Another plumber had to come out to fix what they did, and said our original problem could have been fixed for $100.

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When my kitchen sink backup, I could get it to go down with any house hold product, so I deiced to all Rapid Plumbing. They same over the same day and fix they. They are surely rapid because under an hour, they had the problem fix and solved. They saved me a great embarrassment in front of my uncle and aunt who was going to come over later that day for dinner.

5
★★★★★

When my kitchen sink backup, I could get it to go down with any house hold product, so I deiced to all Rapid Plumbing. They same over the same day and fix they. They are surely rapid because under an hour, they had the problem fix and solved. They saved me a great embarrassment in front of my uncle and aunt who was going to come over later that day for dinner.

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