Ann Taylor Loft

★☆☆☆☆
  • 246 Sutter St

    San Francisco, CA 94108

    Map & Directions
  • 415-576-1588

About Ann Taylor Loft

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I had a really bad experience visiting this store at Grant & Sutter ST at SF around 10AM on Dec 24. I was waiting inside the store wearing a Trulli coat ($169 plus tax) I recently purchased from this store, and a skirt I bought from the Ann Taylor Loft on Bay ST. Suddenly one of the store ladies came to me, without noticing that I was all dressed in Ann Taylor Loft attire, she said to me coldly: ?If you are not buying anything, you cannot loiter here!" I said "OK" and stepped out immediately. But I don't think I will EVER step in this store again. She has no right to speak so rudely to a valued customer with over hundreds of $$ of annual spending in this store. If she doesn't understand any sales marketing strategies, she should at least learn how to treat a customer with due respect. I hope she can take a lesson from her colleague Katya who works at the Bay ST store, who really serves her customers with professional care and respect.

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★☆☆☆☆

I had a really bad experience visiting this store at Grant & Sutter ST at SF around 10AM on Dec 24. I was waiting inside the store wearing a Trulli coat ($169 plus tax) I recently purchased from this store, and a skirt I bought from the Ann Taylor Loft on Bay ST. Suddenly one of the store ladies came to me, without noticing that I was all dressed in Ann Taylor Loft attire, she said to me coldly: ?If you are not buying anything, you cannot loiter here!" I said "OK" and stepped out immediately. But I don't think I will EVER step in this store again. She has no right to speak so rudely to a valued customer with over hundreds of $$ of annual spending in this store. If she doesn't understand any sales marketing strategies, she should at least learn how to treat a customer with due respect. I hope she can take a lesson from her colleague Katya who works at the Bay ST store, who really serves her customers with professional care and respect.

Cons: treat customers without respect

 

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