Hart Floral

★★★★☆
  • 1201 McHenry Ave

    Modesto, CA 95350

    Cross street: roseburg

    Map & Directions
  • 209-524-1401

About Hart Floral

Categories
Details
Hours
Monday through Friday 8:00am to 5:00pm Saturday 9:00am to 4:00pm closed Sunday
Reservations
Make A Reservation

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3.5 4
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I always go to Hart Floral whenever I need the best in floral arrangements. I often need last minute service and Hart floral has never failed to deliver on time. I work with many "not for profit" groups and whether it is for a large group or a single order, Hart Floral gives equal attention and the same fine service. This is a high quality business!

4
★★★★☆

I always go to Hart Floral whenever I need the best in floral arrangements. I often need last minute service and Hart floral has never failed to deliver on time. I work with many "not for profit" groups and whether it is for a large group or a single order, Hart Floral gives equal attention and the same fine service. This is a high quality business!

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I have used Hart Floral for many different occasions, my wedding, anniversaries, birthdays and holidays.
They have always done an outstanding job. I do not hesitate to recommend them to all my friends and associates.
I have been told by those that have used them that they have been very pleased with their arrangements and presentations.

5
★★★★★

I have used Hart Floral for many different occasions, my wedding, anniversaries, birthdays and holidays.
They have always done an outstanding job. I do not hesitate to recommend them to all my friends and associates.
I have been told by those that have used them that they have been very pleased with their arrangements and presentations.

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My experience with Hart Floral is long but I will try to keep it short. I had to plan my father's Military Funeral. I wanted to make sure everything was perfect. I did not order from the internet but went down to the store to ensure I was ordering the flowers I wanted. Since we were having a Military Service I wanted to order a "red, white, and blue" arrangement. I choose the FTD Crimson & White Standing Spray. But to add the bluebells would cost 20.00 more so I said I would add them myself. The total bill was 157.13. Well they did not have any Monte Casino and white button pompons so they substituted "daisies" and added another purple type fern, and they added a LARGE RED BOW. I called to say I did not order this arrangement and that the picture I showed them from their book does not show a "BOW" but I was informed it was up to the florist who was creating the arrangement to add a bow or not. As they add bows when its for a funeral and it's extra for a bow!!!?? If I did not like the bow I can pull it out. I did not pay 157.13 to pull out a bow. Remember to read the fine print, it reads "...delivered on an easel..." well the easel is 10 dollars more. Hart advertizes in the obit section of the newspaper. As for me Hart Floral has no Heart as I could not give my father the flowers I had so carefully ordered.

1
★☆☆☆☆

My experience with Hart Floral is long but I will try to keep it short. I had to plan my father's Military Funeral. I wanted to make sure everything was perfect. I did not order from the internet but went down to the store to ensure I was ordering the flowers I wanted. Since we were having a Military Service I wanted to order a "red, white, and blue" arrangement. I choose the FTD Crimson & White Standing Spray. But to add the bluebells would cost 20.00 more so I said I would add them myself. The total bill was 157.13. Well they did not have any Monte Casino and white button pompons so they substituted "daisies" and added another purple type fern, and they added a LARGE RED BOW. I called to say I did not order this arrangement and that the picture I showed them from their book does not show a "BOW" but I was informed it was up to the florist who was creating the arrangement to add a bow or not. As they add bows when its for a funeral and it's extra for a bow!!!?? If I did not like the bow I can pull it out. I did not pay 157.13 to pull out a bow. Remember to read the fine print, it reads "...delivered on an easel..." well the easel is 10 dollars more. Hart advertizes in the obit section of the newspaper. As for me Hart Floral has no Heart as I could not give my father the flowers I had so carefully ordered.

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Business Response:

Resolved We deeply regret that this customer was not happy with the flowers ordered for her father. We feel that the spray represented & was to value to what the customer ordered. The customer was not charged for the bow it is personal preference (some people appreciated the extra touch), but regret this customer did not care for it. We offered to rectify the matter, but with the time constraints it was impossible. The flower substitution was within the guidelines of our (& most florists) substation policy, Monte Casino IS a daisy type flower & was substituted with "daisy Pompons" the spray was in all reds & whites as ordered. Most funeral homes in our area provide the easels. Since the customer was delivering the spray directly to the cemetery themselves one had to be provided for them & the $10 is just a deposit and would be refunded upon its return. We have resolved this problem to the customers satisfaction and will be more careful about adding ribbons or bows to orders that do not call for it. We still maintain a %100 satisfaction Guaranty policy & are a BBB accredited business with no out standing issues.
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Beautiful floral shop! You will always receive fresh and creative flower arrangements from this store. They even carry some gift items. I don't know if they still carry balloons...but I use to get them from there also. Priced competitively.

4
★★★★☆

Beautiful floral shop! You will always receive fresh and creative flower arrangements from this store. They even carry some gift items. I don't know if they still carry balloons...but I use to get them from there also. Priced competitively.

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Message from Hart Floral

Hart Floral is a family owned & operated serving the Modesto & surrounding area for over 66 years with a 100 percent satisfaction Guaranty

More about Hart Floral

Full service florist, locally owned, with a large selection of fresh cut flowers, plants & gifts same day local delivery on calls received by 3:00 nation wide by 12:00

 

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