MarkerBest Buy

4 Star Rating - Very good 6 reviews – Review Best Buy

(650) 622-0050

1127 Industrial Rd
San Carlos, CA 94070

6 Reviews of Best Buy in San Carlos

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Good Selection  4 Star Rating - Very good

I really like this Best Buy. I've been to the Best Buys in E. Palo Alto and the one up in Daly City/Colma, too, but this is still my favorite. The video game selection seems to have waned a bit (better selection at an EB Games, for sure), but the DVD section is usually well-stocked, and the CD selection is really good (I sure do buy a ton of CDs...) I've gotten some good deals on computer hardware here, too, but lately I've noticed their prices aren't as competitive as I'd thought.

For big ticket items, Circuit City (there's on in San Mateo and one in Daly City, that I know of) has a low-price guarantee. Of course, it looks like manufacturers have split the market -- the brands of stereo equipment that Circuit City carries seems to be mostly distinct from that which Best Buy carries. Somewhat insidious!

This Best Buy now has a Magnolia Home Theater section, though, which is awesome, if you're looking to drop $5k on *each* of your home theatre components... But it's neat to browse and see what "the best of the best" is...

I've never had reason to use it, but they also have a good selection (it appears) of more mundane things, like dishwashers, stovetops, etc... I bought a toaster here once. Love the toaster, but that's not really a reflection on the store.

PROS: Great selection of audio/video
CONS: Not always the best place for big-ticket items.

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Adequate Customer Service At Best  2 Star Rating - Wouldn't recommend

This store always has tons of employees milling about that can help you, unfortunately that's the last thing they usually do. The last time I was in there an employee almost hit me with a bean bag that he was throwing at his female co-worker behind the counter. This store has some positive attributes, but professionalism is definitely not one of them.

I used to work down the street and visit this store often because I LOVE electronics but I can literally walk around in the store for an hour and nobody will ever ask me if I need help. The service has been bad since the store opened. I know they don't pay much because I tried to work here once and I also know the store manager who used to work at the local Home Depot down the street.

If I am going to do a big electronics purchase from Best Buy, I am going to drive down to the Palo Alto store where I have consistently gotten prompt, courteous, professional service. I can't stand the employees at this store, no matter how cheap the prices are and how good the selection is.

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good place  4 Star Rating - Very good

they have a wide selection to choose from but the problem i have with them is that they are slow and they are always pack with people trying to get there alarm and sound systems installed. so be prepared to wait awhile before you get help. they do have great service though.

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Best Selection Ever  5 Star Rating - World class

This store has everything I need. One of the best selctions of music ive ever seen, tons of games, and hundreds upon hundreds of movies to choose from. They actually carry a majority of rock music, which is rare for most stores ive seen *coughFYEcough*. I bought a disc scrach repairkit from them a while ago, so I could fix one of my PS2 games. I used the repairkit on the disc, and it made it a lot worse. It didnt fix anything, and actually added more scratches. I brought both the disc repairer and my game back to them, and they refunded the money for the repairkit AND replaced the game, for free. That is great service.

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5 Star Rating - World class

I prefer to shop at this Best Buy for all of my boyfriends video games. There is an entire section on the newest and oldest video games merchandise. Best buy often has competitive prices. Most of all I love the fact that there are staff overflowing all over this store. It seems that no matter where I turn there is someone to help me or get me help. I have purchased over 50 games and gadgets from this store and will continue to in the future!

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5 Star Rating - World class

This is the only electronic store anyone needs to know about. Best Buy always has great deals on video games, as well as DVD's. Their ads are filled with pluses every week. The customer assistance at Best Buy is always for the customer, and if you tell them that you don't need any help they will not bug you.

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