Universal Towing

★★☆☆☆

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Albertson Wedding Chapel

834 South La Brea Ave Los Angeles, CA

2.0 1
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I went here a while back because it was AAA approved and had OK service. Then, a friend went and they priced repairs on his car way higher than another local shop and so he stopped going to this place. Then, I went two months ago to get a flat tire repaired and they screwed it up so that when I went to get my tire replaced at Big O Tires, they refused to cover the warranty because of the poor patch job. So, I went to get my money back and he argued with me about it. Granted, I made mistakes but he his customer service was poor and he didn't even care. Sometimes I just wish that mechanics would be honest so you could make the best decision but they are not always out for the customer.

PROS: Local and AAA approved
CONS: Poor customer service

2
★★☆☆☆

I went here a while back because it was AAA approved and had OK service. Then, a friend went and they priced repairs on his car way higher than another local shop and so he stopped going to this place. Then, I went two months ago to get a flat tire repaired and they screwed it up so that when I went to get my tire replaced at Big O Tires, they refused to cover the warranty because of the poor patch job. So, I went to get my money back and he argued with me about it. Granted, I made mistakes but he his customer service was poor and he didn't even care. Sometimes I just wish that mechanics would be honest so you could make the best decision but they are not always out for the customer.

PROS: Local and AAA approved
CONS: Poor customer service

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